---
description: Learn more about Chatiex AI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatiex AI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Chatiex AI](/software/1086287/Chatiex-AI)

# Chatiex AI

Canonical: https://www.capterra.co.nz/software/1086287/Chatiex-AI

> Customer support solution that helps businesses manage tickets forms, email inboxes, FAQs, customer communication, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Chatiex AI?

B2B anb B2C

## About the vendor

- **Company**: Chatiex AI

## Commercial Context

- **Starting Price**: US$24.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Custom API Key Enabled

Human Chat Intervention Enabled

Image Knowledge Embedding Enabled

Priority Support Enabled

Hide Credit Text Enabled

Embed Domain Limit 3

Chatbot Contact Creation Limit (Unlimited)

Monthly Message Limit 45000

Chat Session Limit 500

AI Chat Memory Limit 500

Knowledge Base Limit 499

Knowledge Doc Size Limit 50 MB

Support Ticket Receiving Limit 500

Support Ticket Opening Limit 500
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Responses
- Chatbot
- Customer Support
- Customisable Branding
- Knowledge Base Management
- Live Chat
- Natural Language Processing
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Intercom](https://www.capterra.co.nz/software/134347/intercom) — 4.5/5 (1131 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1086287/Chatiex-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037151/Chatiex-AI/> |
| en-AE | <https://www.capterra.ae/software/1086287/Chatiex-AI> |
| en-AU | <https://www.capterra.com.au/software/1086287/Chatiex-AI> |
| en-CA | <https://www.capterra.ca/software/1086287/Chatiex-AI> |
| en-GB | <https://www.capterra.co.uk/software/1086287/Chatiex-AI> |
| en-IE | <https://www.capterra.ie/software/1086287/Chatiex-AI> |
| en-IL | <https://www.capterra.co.il/software/1086287/Chatiex-AI> |
| en-IN | <https://www.capterra.in/software/1086287/Chatiex-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1086287/Chatiex-AI> |
| en-SG | <https://www.capterra.com.sg/software/1086287/Chatiex-AI> |
| en-ZA | <https://www.capterra.co.za/software/1086287/Chatiex-AI> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Chatiex AI","description":"Chatiex is an AI-based customer support platform that streamlines interactions through automated and human-assisted channels. It combines AI chatbots for automated replies, live chat for real-time support, and a ticketing system to track and resolve issues. The chatbot uses business data to deliver accurate responses and improves through continuous learning.\n\nThe platform offers analytics for insights into customer behavior and team performance, with multi-channel support across websites, apps, and social media from one dashboard. It integrates with platforms, such as Shopify, WordPress, and Wix for consistent performance. The ticketing system organizes issues, while a knowledge base provides a searchable hub for information. Businesses can train the AI using formats, including PDFs, videos, and URLs.\n\nChatiex supports customizable branding, no-code setup, and webhook integrations. Team collaboration features enable agents to manage tickets, emails, and knowledge bases efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6ac1e87a-a1d0-4145-9ad4-a42614e43dd6.png","url":"https://www.capterra.co.nz/software/1086287/Chatiex-AI","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1086287/Chatiex-AI#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1086287/Chatiex-AI#faqs","mainEntity":[{"name":"What Is Chatiex AI?","@type":"Question","acceptedAnswer":{"text":"Chatiex is an AI-based customer support platform that streamlines interactions through automated and human-assisted channels. It combines AI chatbots for automated replies, live chat for real-time support, and a ticketing system to track and resolve issues. The chatbot uses business data to deliver accurate responses and improves through continuous learning.The platform offers analytics for insights into customer behavior and team performance, with multi-channel support across websites, apps, and social media from one dashboard. It integrates with platforms, such as Shopify, WordPress, and Wix for consistent performance. The ticketing system organizes issues, while a knowledge base provides a searchable hub for information. Businesses can train the AI using formats, including PDFs, videos, and URLs.Chatiex supports customizable branding, no-code setup, and webhook integrations. Team collaboration features enable agents to manage tickets, emails, and knowledge bases efficiently.","@type":"Answer"}},{"name":"Who Uses Chatiex AI?","@type":"Question","acceptedAnswer":{"text":"B2B anb B2C","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Chatiex AI","position":3,"item":"/software/1086287/Chatiex-AI","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1086287/Chatiex-AI#breadcrumblist"}]}
</script>