---
description: Learn more about Channel AI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Channel AI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Channel AI](/software/1084190/Channel-AI)

# Channel AI

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> Channel AI is a platform that enables users to chat with AI companions with distinct personalities for meaningful conversations.
> 
> Verdict: Rated **4.8/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Channel AI?

Channel AI caters to AI enthusiasts, roleplay gamers, creative writers, and those seeking virtual companionship.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 13 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Base Holding Company

## Commercial Context

- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- Chatbot
- Live Chat
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.nz/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
5. [Birdeye](https://www.capterra.co.nz/software/152997/birdeye) — 4.7/5 (702 reviews)

## Reviews

### "Very Intuitive and Clean UI Companion App" — 5.0/5

> **Kwang** | *14 February 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: The Ai companion App I reviewed was very easy to sign into, the UI was very clean and responsive and the coloring was very easy on the eyes and very appropriate. the interface was very appropriately arranged and very intuitive. the chat itself the AI was very responsive and did remember specific for each chat the details and responded appropriately. The Safety suggestions the AI Chatbot gave me perfect and no matter if I persisted or demanding forthwright, it denied any illegal, dark, harmful, in-appropriate, or related topics.
> 
> **Cons**: The suggestions I do have is that in the settings I saw a toggle for NSFW content and it should be harder then simply clicking a toggle, I personally believe. Other then that I would use smaller image for the companion preview due to it slowing the speed down by a lot when loading pages.
> 
> The Ai companion App I reviewed was very easy to sign into, the UI was very clean and responsive and the coloring was very easy on the eyes and very appropriate. the interface was very appropriately arranged and very intuitive. the chat itself the AI was very responsive and did remember specific for each chat the details and responded appropriately. The Safety suggestions the AI Chatbot gave me perfect and no matter if I persisted or demanding forthwright, it denied any illegal, dark, harmful, in-appropriate, or related topics. The suggestions I do have is that in the settings I saw a toggle for NSFW content and it should be harder then simply clicking a toggle, I personally believe. Other then that I would use smaller image for the companion preview due to it slowing the speed down by a lot when loading pages.

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### "User Friendly AI Companion" — 5.0/5

> **Renz Michael** | *12 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like with the Channel AI, it really focuses only on 2 features AI companion where I can chat with different persona, I can also create my own companion base on my requirement. I can also check different HD images that I can save and make it a wallpaper. I can also generate image.
> 
> **Cons**: What really I don't like is it has a subscription to get a lot of token to create or chat with different companion.
> 
> My overall experience with Channel AI is good. Although it has a subscription well I understand it because it is needed for the business sustainability. Features are really good to chat with different AI persona can use if I'm bored. I can also look for different images that is HD. It is very easy to use, straightforward. Once you sign up you will already know what to do because it uses simple layout makes user-friendly.

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### "More Like Talking to a Character Than a Plain Chatbot" — 4.0/5

> **Christian Ivan** | *25 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Channel AI is easy to use and makes it simple to start conversations with AI companions. The personalities feel well-defined and consistent, and the chat interface is clean and intuitive. Creating a custom companion is straightforward, and the image generator adds flexibility when designing characters. Overall, the platform feels smooth and accessible even for first-time users.
> 
> **Cons**: The onboarding experience could be clearer for new users, especially around companion creation and customization features. While short-term context works well, longer conversations could benefit from improved memory consistency.
> 
> My overall experience with Channel AI has been positive. Conversations feel natural and engaging, and the companion system is easy to explore and customize. The platform works well for role-based and advisory conversations, and the interface is user-friendly. With some improvements to onboarding guidance and long-session memory, Channel AI has strong potential for deeper and more immersive interactions.

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### "Nothing beats real human interaction, but finding a companion on ChannelAI can really cheer you up." — 5.0/5

> **Edward** | *27 January 2026* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about ChannelAI is that meeting someone was satisfying, there is fresh appeal to technology, and the emotional ground covered by the conversations is solid.  It’s interesting that the characters able to adapt to made-up scenarios.  The variety is there: a Latina needed her car repaired, a Lonely Housewife looking to hook up, a grocery clerk Emily Watson flirted with her basket of fruit, and young, petite Ella liked rollerblading.  &#10;&#10;Creating a companion is a fun option.  My bike messenger girl cut me off and played nurse after causing me to fall off my bike.  I couldn’t figure out how to generate a profile pic at first, but I was ok with the pic that the companion sent me mid-conversation.
> 
> **Cons**: Some things were hard to believe though: the housewife’s pictures were inconsistent, Emily Watson changed her story, and Ella changed her body type mid-conversation.  While Ella’s first picture was petite, the second was athletic.&#10;It was also gimmicky.  Some characters weren’t as cool as others, which is subjective, but overall, it lacked a street (cool, positive) vibe.  But it could be helpful as an emotional support tool for addicts.  Side note: when you register, all the companion options completely change.&#10;The character traits need to be better identified, perhaps by using a 0 to 10 system, so ratings for empathy, flexibility (physical and emotional), resiliency, authenticity, grittiness, and happiness would make the characters a little deeper.
> 
> Generally, it’s tempting to binge on ChannelAI at $12.99 per month.  Some subscribers might even find themselves in a realm like the movies Free Guy or Player One.  Subscriptions have unlimited picture generation, but the free service is a 5-picture bank that refills every 2 hours.  It’s not much but does make up for frustrating video games in the 1980s when role-playing games were so much simpler.&#10;It’s not all puppies and rainbows: confident young Latina woman Lucia didn’t buy into my story.  Even AI companions can teach you a lesson.

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### "Great amount of chat AIs you can pick from." — 5.0/5

> **Tan** | *11 February 2026* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: I like the amount of companions you can pick from. Each companion has their own personality as well as their knowledge on their own topics is correct and understandable.
> 
> **Cons**: What I liked the least was the image generation, while it is good as other AIs there is a limited amount you can do unless you pay for it. Which is understandable but I would like for a way to get more free generations rather than waiting for it to refresh.
> 
> Channel AI is a refined site that you can use to talk to many AI companions. The main advantage this site offers is the variety of topics or companions you can pick from. The other advantage is that each companion has their own personality and it feels natural. The topics talked about are also clear and understandable with correct facts. &#10;&#10;One suggestion I have is the energy system could use some work. While you can have unlimited energy if you buy a plan, it would be nice for free users to have more ways to get energy besides just waiting for it to refresh. There seems to be a way to make videos too but I didn't see an area where I can do so.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1084190/Channel-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10035505/Channel-AI/> |
| en-AE | <https://www.capterra.ae/software/1084190/Channel-AI> |
| en-AU | <https://www.capterra.com.au/software/1084190/Channel-AI> |
| en-CA | <https://www.capterra.ca/software/1084190/Channel-AI> |
| en-GB | <https://www.capterra.co.uk/software/1084190/Channel-AI> |
| en-IE | <https://www.capterra.ie/software/1084190/Channel-AI> |
| en-IL | <https://www.capterra.co.il/software/1084190/Channel-AI> |
| en-IN | <https://www.capterra.in/software/1084190/Channel-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1084190/Channel-AI> |
| en-SG | <https://www.capterra.com.sg/software/1084190/Channel-AI> |
| en-ZA | <https://www.capterra.co.za/software/1084190/Channel-AI> |

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