---
description: Learn more about FirstDistro price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FirstDistro Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/34255/customer-retention/software) > [FirstDistro](/software/1082393/FirstDistro)

# FirstDistro

Canonical: https://www.capterra.co.nz/software/1082393/FirstDistro

> FirstDistro is AI-powered software providing health scores, churn alerts, and insights to help businesses prevent customer loss.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses FirstDistro?

FirstDistro caters to customer success managers, SaaS companies, account managers, retention specialists, and businesses focused on customer retention and churn prevention.

## About the vendor

- **Company**: FirstDistro

## Commercial Context

- **Starting Price**: US$79.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Austria, Belgium, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Ghana, Gibraltar, Greece, Greenland and 28 more

## Features

- Churn Management
- Customer Data Management
- Customer Engagement
- Customer Segmentation
- Engagement Tracking
- Health Score
- Retention Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Retention Software](https://www.capterra.co.nz/directory/34255/customer-retention/software)

## Alternatives

1. [Customerscore.io](https://www.capterra.co.nz/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Hotjar](https://www.capterra.co.nz/software/163516/hotjar) — 4.6/5 (539 reviews)
4. [Campaign Monitor by Marigold](https://www.capterra.co.nz/software/76928/campaign-monitor) — 4.5/5 (505 reviews)
5. [Xoxoday](https://www.capterra.co.nz/software/153149/rewards-platform) — 4.4/5 (260 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1082393/FirstDistro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034254/FirstDistro/> |
| en-AE | <https://www.capterra.ae/software/1082393/FirstDistro> |
| en-AU | <https://www.capterra.com.au/software/1082393/FirstDistro> |
| en-CA | <https://www.capterra.ca/software/1082393/FirstDistro> |
| en-GB | <https://www.capterra.co.uk/software/1082393/FirstDistro> |
| en-IE | <https://www.capterra.ie/software/1082393/FirstDistro> |
| en-IL | <https://www.capterra.co.il/software/1082393/FirstDistro> |
| en-IN | <https://www.capterra.in/software/1082393/FirstDistro> |
| en-NZ | <https://www.capterra.co.nz/software/1082393/FirstDistro> |
| en-SG | <https://www.capterra.com.sg/software/1082393/FirstDistro> |
| en-ZA | <https://www.capterra.co.za/software/1082393/FirstDistro> |

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