---
description: Learn more about ResolveCX price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ResolveCX Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [ResolveCX](/software/1082089/ResolveCX)

# ResolveCX

Canonical: https://www.capterra.co.nz/software/1082089/ResolveCX

> Complaint management solution that helps businesses with document intelligence, sentiment analysis, case categorization, and routing.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ResolveCX?

ResolveCX caters to customer support teams, contact centers, e-commerce businesses, technology companies, financial services, healthcare providers, and travel and hospitality industries.

## About the vendor

- **Company**: CodeCones

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Alerts/Escalation
- Feedback Management
- Interaction Tracking
- Issue Tracking
- Prioritisation
- Reporting/Analytics

## Integrations (3 total)

- Amazon Connect
- Five9
- Genesys Cloud CX

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Complaint Management Software](https://www.capterra.co.nz/directory/30674/complaint-management/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [ComplianceQuest](https://www.capterra.co.nz/software/136111/compliancequest) — 4.6/5 (110 reviews)
4. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
5. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1082089/ResolveCX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034060/ResolveCX/> |
| en-AE | <https://www.capterra.ae/software/1082089/ResolveCX> |
| en-AU | <https://www.capterra.com.au/software/1082089/ResolveCX> |
| en-CA | <https://www.capterra.ca/software/1082089/ResolveCX> |
| en-GB | <https://www.capterra.co.uk/software/1082089/ResolveCX> |
| en-IE | <https://www.capterra.ie/software/1082089/ResolveCX> |
| en-IL | <https://www.capterra.co.il/software/1082089/ResolveCX> |
| en-IN | <https://www.capterra.in/software/1082089/ResolveCX> |
| en-NZ | <https://www.capterra.co.nz/software/1082089/ResolveCX> |
| en-SG | <https://www.capterra.com.sg/software/1082089/ResolveCX> |
| en-ZA | <https://www.capterra.co.za/software/1082089/ResolveCX> |

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