---
description: Learn more about Neople price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Neople Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Neople](/software/1081775/Neople)

# Neople

Canonical: https://www.capterra.co.nz/software/1081775/Neople

> Customer support tool that lets businesses automate workdlows \&amp; assist support teams with on-brand responses across multiple platforms.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Neople

## Commercial Context

- **Starting Price**: €1,650.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Neople offers three pricing plans (Junior, Medior, Senior) with flat-rate pricing for the first two and custom pricing for the Senior plan. Payments are accepted in Euros (€) and billed per month. There is no free version or explicit free trial, but users can book a free demo. Pricing values are available for Junior and Medior plans, while Senior requires contacting sales. License types are tiered based on team needs, and there is no dynamic pricing based on users or user types.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, German
- **Available Countries**: Netherlands

## Features

- CRM
- Customer Database
- Knowledge Base Management
- Multi-Channel Communication
- Reporting/Analytics

## Integrations (23 total)

- Afosto
- Channable
- ChannelEngine
- Discord
- Freshdesk
- Front
- Genesys
- Google Chat
- Gorgias
- Lightspeed
- Logic4
- Microsoft Teams
- Picqer
- Returnless
- Shopify

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Intercom](https://www.capterra.co.nz/software/134347/intercom) — 4.5/5 (1131 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1081775/Neople)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033885/Neople/> |
| en-AE | <https://www.capterra.ae/software/1081775/Neople> |
| en-AU | <https://www.capterra.com.au/software/1081775/Neople> |
| en-CA | <https://www.capterra.ca/software/1081775/Neople> |
| en-GB | <https://www.capterra.co.uk/software/1081775/Neople> |
| en-IE | <https://www.capterra.ie/software/1081775/Neople> |
| en-IL | <https://www.capterra.co.il/software/1081775/Neople> |
| en-IN | <https://www.capterra.in/software/1081775/Neople> |
| en-NZ | <https://www.capterra.co.nz/software/1081775/Neople> |
| en-SG | <https://www.capterra.com.sg/software/1081775/Neople> |
| en-ZA | <https://www.capterra.co.za/software/1081775/Neople> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Neople","description":"Neople is an AI agent solution that helps customer support teams automate workflows across multiple platforms. The system can be integrated with various tools including Zendesk, Freshdesk, Slack, and Teams through user logins or API connections.\n\nNeople enables teams to manage routine support tasks, centralizes organizational knowledge, handle standardized workflows, and maintain brand-consistent communications. The platform includes Neople Studio where teams can test workflows before implementation, view task history, analyze performance metrics, customize brand elements, and manage knowledge documents.\n\nThe solution works across existing systems without requiring additional tools, allowing support teams to focus on complex customer interactions while the AI handles repetitive tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7908065a-baa6-4b01-b7a6-d69823fec069.png","url":"https://www.capterra.co.nz/software/1081775/Neople","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1081775/Neople#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"offers":{"price":"1650","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1081775/Neople#faqs","mainEntity":[{"name":"What Is Neople?","@type":"Question","acceptedAnswer":{"text":"Neople is an AI agent solution that helps customer support teams automate workflows across multiple platforms. The system can be integrated with various tools including Zendesk, Freshdesk, Slack, and Teams through user logins or API connections.Neople enables teams to manage routine support tasks, centralizes organizational knowledge, handle standardized workflows, and maintain brand-consistent communications. The platform includes Neople Studio where teams can test workflows before implementation, view task history, analyze performance metrics, customize brand elements, and manage knowledge documents.The solution works across existing systems without requiring additional tools, allowing support teams to focus on complex customer interactions while the AI handles repetitive tasks.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Neople","position":3,"item":"/software/1081775/Neople","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1081775/Neople#breadcrumblist"}]}
</script>
