---
description: Learn more about Helpmate price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpmate Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Helpmate](/software/1080610/Helpmate)

# Helpmate

Canonical: https://www.capterra.co.nz/software/1080610/Helpmate

> AI-enabled chatbot plugin for WooCommerce that automates customer support and provides continuous assistance to optimize sales.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Helpmate?

WooCommerce store owners, developers, and agencies seeking AI-powered customer support, automation, and sales growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RhapsodyPlugins

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Helpmate offers three yearly plans and two lifetime plans. Pricing values are available in US dollars ($).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Knowledge Base Management
- Live Chat

## Integrations (2 total)

- WooCommerce
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Intercom](https://www.capterra.co.nz/software/134347/intercom) — 4.5/5 (1131 reviews)

## Reviews

### "Practical, feature-rich AI chatbot for WooCommerce" — 5.0/5

> **Kazi Shafriad** | *31 October 2025* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: AI chatbot + knowledgebase that handles FAQs 24/7.  Product suggestions in chat and image-based product search (very helpful for retail). Order tracking and abandoned-cart recovery are built in (reduces support load). Useful sales features: smart coupon delivery and live sales notifications to increase conversions. View and edit trained data/chat history, great for controlling answers and improving accuracy.
> 
> **Cons**: Some advanced features (order tracking by ID, image search, abandoned cart recovery) are Pro-only; you’ll need to upgrade for the full suite. Initial configuration (adding FAQs/training data) takes a bit of time to get optimal responses, but that’s normal for any knowledgebase-driven bot. UI could be slightly more streamlined for first-time users.
> 
> Helpmate gives customers instant answers, product suggestions, and order tracking while boosting conversions with smart coupon delivery and live sales notifications. Easy to set up and very useful for WooCommerce stores.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1080610/Helpmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033333/Helpmate/> |
| en-AE | <https://www.capterra.ae/software/1080610/Helpmate> |
| en-AU | <https://www.capterra.com.au/software/1080610/Helpmate> |
| en-CA | <https://www.capterra.ca/software/1080610/Helpmate> |
| en-GB | <https://www.capterra.co.uk/software/1080610/Helpmate> |
| en-IE | <https://www.capterra.ie/software/1080610/Helpmate> |
| en-IL | <https://www.capterra.co.il/software/1080610/Helpmate> |
| en-IN | <https://www.capterra.in/software/1080610/Helpmate> |
| en-NZ | <https://www.capterra.co.nz/software/1080610/Helpmate> |
| en-SG | <https://www.capterra.com.sg/software/1080610/Helpmate> |
| en-ZA | <https://www.capterra.co.za/software/1080610/Helpmate> |

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