---
description: Learn more about Sensay price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sensay Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Sensay](/software/1079112/Sensay)

# Sensay

Canonical: https://www.capterra.co.nz/software/1079112/Sensay

> Sensay is a chatbot platform that enables businesses to create customizable AI chatbots for sales, support, and community engagement.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Sensay?

Real Estate
E-commerce
SaaS \& Tech 
Healthcare \& Wellness
Education \& Online Learning 
Financial Services
HR
On-/Off boarding

## About the vendor

- **Company**: Sensay

## Commercial Context

- **Starting Price**: US$14.99
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil and 140 more

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Language Detection
- Lead Qualification
- Natural Language Processing
- Pre-Configured Bot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.nz/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [Writesonic](https://www.capterra.co.nz/software/219972/writesonic) — 4.8/5 (2102 reviews)
3. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Appy Pie](https://www.capterra.co.nz/software/140928/appy-pie) — 4.6/5 (1389 reviews)
5. [Intercom](https://www.capterra.co.nz/software/134347/intercom) — 4.5/5 (1131 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1079112/Sensay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032467/Sensay/> |
| en-AE | <https://www.capterra.ae/software/1079112/Sensay> |
| en-AU | <https://www.capterra.com.au/software/1079112/Sensay> |
| en-CA | <https://www.capterra.ca/software/1079112/Sensay> |
| en-GB | <https://www.capterra.co.uk/software/1079112/Sensay> |
| en-IE | <https://www.capterra.ie/software/1079112/Sensay> |
| en-IL | <https://www.capterra.co.il/software/1079112/Sensay> |
| en-IN | <https://www.capterra.in/software/1079112/Sensay> |
| en-NZ | <https://www.capterra.co.nz/software/1079112/Sensay> |
| en-SG | <https://www.capterra.com.sg/software/1079112/Sensay> |
| en-ZA | <https://www.capterra.co.za/software/1079112/Sensay> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Sensay","description":"Sensay is an AI chatbot creation platform that enables businesses to build customized conversational agents. The software features a studio environment where users can fine-tune chatbot personalities, train them using knowledge bases that support multiple content formats including files, websites, videos, and audio, and deploy them across various channels. Sensay offers multilingual capabilities supporting over 100 languages, detailed analytics for monitoring chat performance, and white-labeling options for brand consistency. The platform allows businesses to create chatbots for sales, customer support, and community management functions with minimal setup time. The system integrates with websites through a simple code snippet and provides access to chat history data to help businesses understand customer inquiries better. Sensay also includes API access for developers who want to build custom applications using the underlying technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/407ae58c-8afd-4cf3-9b58-b0dcc9ff3249.png","url":"https://www.capterra.co.nz/software/1079112/Sensay","@id":"https://www.capterra.co.nz/software/1079112/Sensay#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.capterra.co.nz/software/1079112/Sensay#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Sensay?","@type":"Question","acceptedAnswer":{"text":"Sensay is an AI chatbot creation platform that enables businesses to build customized conversational agents. The software features a studio environment where users can fine-tune chatbot personalities, train them using knowledge bases that support multiple content formats including files, websites, videos, and audio, and deploy them across various channels. Sensay offers multilingual capabilities supporting over 100 languages, detailed analytics for monitoring chat performance, and white-labeling options for brand consistency. The platform allows businesses to create chatbots for sales, customer support, and community management functions with minimal setup time. The system integrates with websites through a simple code snippet and provides access to chat history data to help businesses understand customer inquiries better. Sensay also includes API access for developers who want to build custom applications using the underlying technology.","@type":"Answer"}},{"name":"Who Uses Sensay?","@type":"Question","acceptedAnswer":{"text":"Real EstateE-commerceSaaS & Tech Healthcare & WellnessEducation & Online Learning Financial ServicesHROn-/Off boarding","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1079112/Sensay#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Sensay","position":3,"item":"/software/1079112/Sensay","@type":"ListItem"}]}]}
</script>