---
description: Learn more about Shared Inbox by Canary price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shared Inbox by Canary Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Shared Inbox by Canary](/software/1077880/Shared-Inbox)

# Shared Inbox by Canary

Canonical: https://www.capterra.co.nz/software/1077880/Shared-Inbox

> Shared Inbox is collaborative email software that organizes team communications with AI-powered routing and response drafting.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Shared Inbox by Canary?

Perfect for small to mid size teams looking for a collaborative inbox to manage emails.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Canary Mail

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Sign up for Support Starter to access AI Chatbot, Shared Inbox, and Helpdesk. Upgrade for advanced AI and collaboration features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Shared Inboxes
- Signature Management
- Third-Party Integrations

## Integrations (6 total)

- Fastmail
- Gmail
- Outlook4Gmail
- Yahoo Mail
- Zoho Mail
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Email Management Software](https://www.capterra.co.nz/directory/30553/email-management/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [Automatic Email Manager](https://www.capterra.co.nz/software/1014983/automatic-email-manager) — 4.6/5 (17 reviews)
3. [mailparser.io](https://www.capterra.co.nz/software/153243/mailparser-io) — 4.9/5 (54 reviews)
4. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [Google Workspace](https://www.capterra.co.nz/software/168389/google-workspace) — 4.7/5 (17483 reviews)

## Reviews

### "Great experience for people that have to manage several emails at a time" — 5.0/5

> **Tan** | *4 September 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: I really appreciate the fact you can comment over emails with your team without having to type a new email and have everything all over the place. The tasks, the zoom and google calendar APIs are great. The smart notifications are wonderful. The access to a single email from different team members and aldo different emails for just one person. Very well integrated.
> 
> **Cons**: On this new update I find it harder to search for certain emails, sometimes the archive emails are not so easy to access. The searcher could have some improvement. Also I miss the discussions and assign to me folders
> 
> We used to only use gmail and whatsapp and all the infomration got mixed or was hard to find. I had to open different emails and it was a nightmare.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1077880/Shared-Inbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031293/Shared-Inbox/> |
| en-AE | <https://www.capterra.ae/software/1077880/Shared-Inbox> |
| en-AU | <https://www.capterra.com.au/software/1077880/Shared-Inbox> |
| en-CA | <https://www.capterra.ca/software/1077880/Shared-Inbox> |
| en-GB | <https://www.capterra.co.uk/software/1077880/Shared-Inbox> |
| en-IE | <https://www.capterra.ie/software/1077880/Shared-Inbox> |
| en-IL | <https://www.capterra.co.il/software/1077880/Shared-Inbox> |
| en-IN | <https://www.capterra.in/software/1077880/Shared-Inbox> |
| en-NZ | <https://www.capterra.co.nz/software/1077880/Shared-Inbox> |
| en-SG | <https://www.capterra.com.sg/software/1077880/Shared-Inbox> |
| en-ZA | <https://www.capterra.co.za/software/1077880/Shared-Inbox> |

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