---
description: Learn more about Umbrella price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Umbrella Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Warranty Management Software](/directory/31558/warranty-management/software) > [Umbrella](/software/1077794/Umbrella)

# Umbrella

Canonical: https://www.capterra.co.nz/software/1077794/Umbrella

> Warranty management solution that helps businesses with contract generation, AI pricing optimization, fraud prevention, and more.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Umbrella AI

## Commercial Context

- **Starting Price**: US$24.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Contract/License Management
- Parts Management
- Reporting/Analytics
- Service Management
- Warranty Claims Management
- Warranty Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Warranty Management Software](https://www.capterra.co.nz/directory/31558/warranty-management/software)

## Alternatives

1. [ServiceWorks](https://www.capterra.co.nz/software/183679/serviceworks) — 3.6/5 (115 reviews)
2. [Retino](https://www.capterra.co.nz/software/1040740/retino) — 5.0/5 (15 reviews)
3. [Dyrect](https://www.capterra.co.nz/software/1034648/dyrect) — 4.6/5 (10 reviews)
4. [WarrantyHub](https://www.capterra.co.nz/software/1031361/bidboxpro) — 5.0/5 (6 reviews)
5. [A1 Tracker](https://www.capterra.co.nz/software/166909/a1-tracker) — 4.9/5 (79 reviews)

## Reviews

### "great software, excellent support" — 5.0/5

> **Verified Reviewer** | *9 July 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Makes it super easy to consolidate customer data from purchases via 3rd party sales channels into our system.
> 
> **Cons**: A bit complicated but very powerful. There's a bit of learning curve but once you understand it, there's so much that you can do.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1077794/Umbrella)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031208/Umbrella/> |
| en-AE | <https://www.capterra.ae/software/1077794/Umbrella> |
| en-AU | <https://www.capterra.com.au/software/1077794/Umbrella> |
| en-CA | <https://www.capterra.ca/software/1077794/Umbrella> |
| en-GB | <https://www.capterra.co.uk/software/1077794/Umbrella> |
| en-IE | <https://www.capterra.ie/software/1077794/Umbrella> |
| en-IL | <https://www.capterra.co.il/software/1077794/Umbrella> |
| en-IN | <https://www.capterra.in/software/1077794/Umbrella> |
| en-NZ | <https://www.capterra.co.nz/software/1077794/Umbrella> |
| en-SG | <https://www.capterra.com.sg/software/1077794/Umbrella> |
| en-ZA | <https://www.capterra.co.za/software/1077794/Umbrella> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.nz/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Umbrella","description":"Umbrella AI is a warranty management solution for e-commerce businesses that enables merchants to create, sell, and manage protection plans. The platform supports various types of coverage including extended warranties, OEM warranties, and shipping protection without requiring third-party providers.\n\nThe system includes customizable widgets for product, cart, and checkout pages that can be implemented on merchant websites. Umbrella AI features pricing optimization, fraud detection capabilities, and an embedded claims portal where customers can file claims directly through the merchant's site.\n\nThe solution provides analytics and insights to help merchants track performance metrics related to their protection plans. The platform allows for white-label branding so merchants can maintain consistent brand identity throughout the warranty experience. Merchants can set custom terms and pricing for different products while automating the claims resolution process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/61b4757b-2b2d-40ee-9523-d458c9eddce2.png","url":"https://www.capterra.co.nz/software/1077794/Umbrella","@id":"https://www.capterra.co.nz/software/1077794/Umbrella#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/software/1077794/Umbrella#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Umbrella?","@type":"Question","acceptedAnswer":{"text":"Umbrella AI is a warranty management solution for e-commerce businesses that enables merchants to create, sell, and manage protection plans. The platform supports various types of coverage including extended warranties, OEM warranties, and shipping protection without requiring third-party providers.The system includes customizable widgets for product, cart, and checkout pages that can be implemented on merchant websites. Umbrella AI features pricing optimization, fraud detection capabilities, and an embedded claims portal where customers can file claims directly through the merchant's site.The solution provides analytics and insights to help merchants track performance metrics related to their protection plans. The platform allows for white-label branding so merchants can maintain consistent brand identity throughout the warranty experience. Merchants can set custom terms and pricing for different products while automating the claims resolution process.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.nz/software/1077794/Umbrella#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Warranty Management Software","position":2,"item":"/directory/31558/warranty-management/software","@type":"ListItem"},{"name":"Umbrella","position":3,"item":"/software/1077794/Umbrella","@type":"ListItem"}]}]}
</script>