---
description: Learn more about OFORK price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OFORK Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [OFORK](/software/1076371/OFORK)

# OFORK

Canonical: https://www.capterra.co.nz/software/1076371/OFORK

> Open-source ticketing system that helps businesses manage support processes through streamlined workflows.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: one-room work | OFORK

## Commercial Context

- **Starting Price**: €2,400.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Customer Database
- Macros/Templated Responses
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3434 reviews)
3. [Milvus](https://www.capterra.co.nz/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1783 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.nz/software/86962/bomgar) — 4.6/5 (2010 reviews)

## Reviews

### "OFORK ist empfehlenswert" — 5.0/5

> **Uwe** | *3 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Wir sind immer wieder erstaunt wie viele Features OFORK hat.
Das OFORK Helpdesk ist komplett kostenlos und kann auf einem eigenen Server installiert werden.
> 
> **Cons**: Dadurch das es so viele Features gibt, ist am Anfang überwältigent. Es dauert schon eine gewisse Zeit bis man alles entdeckt hat.
> 
> Insgesamt sind wir sehr zufrieden mit OFORK. OFORK ist ein sehr gutes open source Ticketsystem.
Wir setzten OFORK seit mehreren Jahren ein. Besonders gut gefällt uns die neue KI Funktion KIM.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1076371/OFORK)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10029784/OFORK/> |
| en-AE | <https://www.capterra.ae/software/1076371/OFORK> |
| en-AU | <https://www.capterra.com.au/software/1076371/OFORK> |
| en-CA | <https://www.capterra.ca/software/1076371/OFORK> |
| en-GB | <https://www.capterra.co.uk/software/1076371/OFORK> |
| en-IE | <https://www.capterra.ie/software/1076371/OFORK> |
| en-IL | <https://www.capterra.co.il/software/1076371/OFORK> |
| en-IN | <https://www.capterra.in/software/1076371/OFORK> |
| en-NZ | <https://www.capterra.co.nz/software/1076371/OFORK> |
| en-SG | <https://www.capterra.com.sg/software/1076371/OFORK> |
| en-ZA | <https://www.capterra.co.za/software/1076371/OFORK> |

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