---
description: Learn more about FACTS Tuition Management price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: FACTS Tuition Management Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# FACTS Tuition Management

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> FACTS Tuition Management simplifies tuition payments for K-12 schools and offers more payment options to families.
> 
> Verdict: Rated **3.9/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FACTS Tuition Management?

Designed for K–12 school leaders, business managers, and finance directors who need streamlined tuition billing, flexible family payments, and clear financial insights.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 9 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Nelnet Business Solutions
- **Founded**: 1986

## Commercial Context

- **Starting Price**: US$1,000.00
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: Puerto Rico, US Virgin Islands, United States

## Features

- ACH Payment Processing
- Accounting
- Billing & Invoicing
- Budgeting/Forecasting
- Cash Management
- Dashboard Creation
- Data Import/Export
- Data Visualisation
- Debit/Credit Card Processing
- Financial Analysis
- Financial Reporting
- Mobile Payments
- Multiple Payment Options
- PCI Compliance
- Payment Fraud Prevention
- Real-Time Data
- Recurring/Subscription Billing
- Reporting/Analytics

## Integrations (2 total)

- FACTS Grant & Aid Assessment
- FACTS Student Information System

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software)

## Related Categories

- [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software)
- [Financial Management Software](https://www.capterra.co.nz/directory/31136/financial-management/software)

## Alternatives

1. [QuickBooks Online](https://www.capterra.co.nz/software/141374/quickbooks-online) — 4.3/5 (8393 reviews)
2. [Xero](https://www.capterra.co.nz/software/169561/xero) — 4.4/5 (3273 reviews)
3. [PayPal](https://www.capterra.co.nz/software/179251/paypal) — 4.6/5 (26301 reviews)
4. [FreshBooks](https://www.capterra.co.nz/software/142390/freshbooks) — 4.5/5 (4506 reviews)
5. [Agicap](https://www.capterra.co.nz/software/196637/agicap) — 4.3/5 (161 reviews)

## Reviews

### "Tuition Collection" — 4.0/5

> **Heidi** | *5 December 2018* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: I love having a software that takes care of the tuition collection.  It's great for parents to be able to monitor their accounts online and make online payments.  They can also set up auto payments.
> 
> **Cons**: I don't like the automatic late fees that FACTS imposes.  I'd rather have a date I could add them manually.  I'd like the tax statements for parents to have a button to click instead of having to navigate through menus to find it.  I think sometimes the emails to parents are not clear about what they owe and why.

-----

### "Exceeded expectations" — 5.0/5

> **Janice** | *8 July 2022* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: FACTS handles tuition billing. collections, and integration with Quickbooks Online.
> 
> **Cons**: Some features are tricky to use, but we are able to adapt to the software in order to achieve desired results.
> 
> After initial setup, usability and reliability are better than expected.

-----

### "Our struggles" — 3.0/5

> **Letha** | *10 June 2022* | Education Management | Recommendation rating: 2.0/10
> 
> **Pros**: I liked the financial reports that we had access to.
> 
> **Cons**: It was difficult to update or change parameters and information etc.
> 
> Customer Service was difficult and often I never heard from anyone when I would leave a voicemail with questions or email or using the chat on the website.  It was frustrating to not be able to access help when needed.

-----

### "Great customer service, intuitive use" — 5.0/5

> **Sara** | *14 April 2017* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to set-up accounts, make changes to tuition plans and add in other charges. Excellent customer service.
> 
> **Cons**: Slow process time for financial aid applications.
> 
> We have used Facts for tracking and accepting tuition payments for our small but growing school. I find it highly user friendly, and when I wasn't sure who to handle a particular issue, the customer service was a quick call away. I have found that the customer service alone makes this a great product for tuition management. This year we also used it for Financial Aid review and grant awards. I have found that the review process for our applying families was overly strenuous and not quite as quickly moving as I would have liked.

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### "Essential solutions for tuition management plans" — 4.0/5

> **Brian** | *12 May 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: Extremely easy to setup, use, and navigate for the first-time end user.  Customer support was very friendly and supportive.
> 
> **Cons**: I have no complaints about this software. It is very powerful and works as designed. The company also adds new features as needed.
> 
> Extremely user-friendly for managing tuition payment plans.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1074534/FACTS-Tuition-Management)

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| en-AU | <https://www.capterra.com.au/software/1074534/FACTS-Tuition-Management> |
| en-CA | <https://www.capterra.ca/software/1074534/FACTS-Tuition-Management> |
| en-GB | <https://www.capterra.co.uk/software/1074534/FACTS-Tuition-Management> |
| en-IE | <https://www.capterra.ie/software/1074534/FACTS-Tuition-Management> |
| en-IL | <https://www.capterra.co.il/software/1074534/FACTS-Tuition-Management> |
| en-IN | <https://www.capterra.in/software/1074534/FACTS-Tuition-Management> |
| en-NZ | <https://www.capterra.co.nz/software/1074534/FACTS-Tuition-Management> |
| en-SG | <https://www.capterra.com.sg/software/1074534/FACTS-Tuition-Management> |
| en-ZA | <https://www.capterra.co.za/software/1074534/FACTS-Tuition-Management> |

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