---
description: Learn more about Citizen Hub price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Citizen Hub Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Municipal Software](/directory/31219/municipal/software) > [Citizen Hub](/software/1074307/Citizen-Hub)

# Citizen Hub

Canonical: https://www.capterra.co.nz/software/1074307/Citizen-Hub

> Citizen Hub is a digital engagement and workflow management solution designed specifically for local governments and councils.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Citizen Hub?

Citizen Hub designed for Technology, Financial and Transformational Leaders.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Netcall
- **Location**: Hemel Hempstead, UK
- **Founded**: 2008

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom

## Features

- Code Enforcement
- Deployment Management
- For Municipal Offices
- Inspection Management
- Integrations Management
- Permit Issuance
- Planning & Zoning
- Reporting/Analytics
- Self Service Portal
- Visual Modeling
- Web/Mobile App Development
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Municipal Software](https://www.capterra.co.nz/directory/31219/municipal/software)

## Related Categories

- [Municipal Software](https://www.capterra.co.nz/directory/31219/municipal/software)
- [Low Code Development Platforms](https://www.capterra.co.nz/directory/31756/low-code-development-platform/software)

## Alternatives

1. [BOSS811](https://www.capterra.co.nz/software/206223/boss811) — 4.8/5 (71 reviews)
2. [GovWell](https://www.capterra.co.nz/software/1072978/GovWell) — 5.0/5 (2 reviews)
3. [iMS Suite](https://www.capterra.co.nz/software/166664/imsenforce) — 4.7/5 (3 reviews)
4. [OpenGov Permitting & Licensing](https://www.capterra.co.nz/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews)
5. [TEKConnectGov](https://www.capterra.co.nz/software/1034661/tekconnectgov) — 5.0/5 (2 reviews)

## Reviews

### "Netcall Citizen Hub" — 5.0/5

> **Richard** | *11 September 2025* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Low-Code Accessibility - Workflow \& RPA Integration - Modular \& Reusable Components - Active User Community - Scalability Across Services
> 
> **Cons**: Whilst low-code is accessible, more advanced workflows or integrations can still require some technical input.
Documentation could be more comprehensive, especially for newer features.
> 
> We've been using Netcall's Citizen Hub, built on the Liberty low-code platform, for nearly four years now, and it’s played a pivotal role in driving our digital transformation. Features like workflow automation, robotic process automation (RPA), and a suite of ready-to-use apps, modules and widgets, have empowered us to successfully develop systems for Environmental Waste Services, HR (Recruitment \& Application tracking) and Information Governance (Freedom of Information).

What stands out is how the low-code approach enables our small team, even those without coding experience, to build and deploy applications efficiently. The platform has helped us streamline processes significantly, and the active community forum and user group provide valuable support and inspiration. Their proactive return to the traditional in-person user conference model not only fosters peer-to-peer networking among professionals facing similar challenges, but also highlights innovative solutions and offers interactive insights into the platform’s development roadmap.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1074307/Citizen-Hub)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10027728/Citizen-Hub/> |
| en-AE | <https://www.capterra.ae/software/1074307/Citizen-Hub> |
| en-AU | <https://www.capterra.com.au/software/1074307/Citizen-Hub> |
| en-CA | <https://www.capterra.ca/software/1074307/Citizen-Hub> |
| en-GB | <https://www.capterra.co.uk/software/1074307/Citizen-Hub> |
| en-IE | <https://www.capterra.ie/software/1074307/Citizen-Hub> |
| en-IL | <https://www.capterra.co.il/software/1074307/Citizen-Hub> |
| en-IN | <https://www.capterra.in/software/1074307/Citizen-Hub> |
| en-NZ | <https://www.capterra.co.nz/software/1074307/Citizen-Hub> |
| en-SG | <https://www.capterra.com.sg/software/1074307/Citizen-Hub> |
| en-ZA | <https://www.capterra.co.za/software/1074307/Citizen-Hub> |

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