---
description: Learn more about Prospect CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Prospect CRM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Manufacturing Software](/directory/30918/manufacturing/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software)

# Prospect CRM

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> The \#1 CRM built for B2B product businesses – Prospect CRM connects your stock, customers \&amp; sales for smarter, faster growth.
> 
> Verdict: Rated **4.8/5** by 141 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Prospect CRM?

B2B wholesalers, distributors \&amp; manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \&amp; customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 141 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: £177.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users)&#10;&#10;- \*Most Popular\* Professional CRM: £351/month (4+ users)&#10;&#10;- Advanced CRM: £1,933/month (15+ users)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, Swedish
- **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Calendar/Reminder System
- Commenting/Notes
- Contact Management
- Customisable Reports
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Pipeline Management
- Purchase Order Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (17 total)

- Access FactoryMaster MRP
- Access Financials
- Cin7 Core
- Cin7 Omni
- Gmail
- Katana Cloud Inventory
- Klaviyo
- Mailchimp
- Microsoft 365
- Microsoft Power BI
- Pegasus
- QuickBooks Online
- Sage 50 Accounting
- Stripe
- Unleashed

... and 2 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Manufacturing Software](https://www.capterra.co.nz/directory/30918/manufacturing/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Distribution Software](https://www.capterra.co.nz/directory/30079/distribution/software)
- [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software)
- [Small Business CRM Software](https://www.capterra.co.nz/directory/31583/small-business-crm/software)
- [Manufacturing Software](https://www.capterra.co.nz/directory/30918/manufacturing/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4458 reviews)
2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6974 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (731 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18783 reviews)
5. [Kylas Sales CRM](https://www.capterra.co.nz/software/210630/kylas) — 4.8/5 (574 reviews)

## Reviews

### "Crm- overview" — 5.0/5

> **taesha** | *27 January 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: what i liked the most about prospect was the ability to connect to my co-workers without being to physically talk to them, i think the ability to mention and communicate in a great feature.
> 
> **Cons**: something i least liked about prospect was literally nothing.
> 
> my overall experience with prospect was it making my work life much easier.

-----

### "Best CRM integration I've had" — 5.0/5

> **Des** | *20 October 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The interlinking with unleashed is very good. It also integrates with Xero. The CRM we find is excellent and reporting is good. I haven't been using it for much more than 6 months so have not got my head round everything yet but mostly its reasonable to navigate. &#10;Pipeline system is good and reminders per sales person in fine.&#10;This is the first cloud base CRM system we've had and its excellent when on the road for sales to be able to look up info \&amp; sales on any customer and record sales visits info immediately.
> 
> **Cons**: Operating some of the setups is tricky like email footers which I thought was done but when emails sent from prospect I find its not as  expected.  You can't see exactly how its going to turn out when sending from prospect. I find its easier to send from outlook and copy prospect in.&#10;Some things are not as straight forward to set up as you would like.&#10;Training they give is very quick and hard to take in as quick as it comes.
> 
> Very good but find the CRM but a little complicated for me. Quite costly for a small business.

-----

### "Best CRM we have tested." — 5.0/5

> **Tony** | *14 May 2025* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: The human interface, training and customer support are excellent. It is faster than our previous CRM.
> 
> **Cons**: Frankly, there isn't much to dislike, so I have no comments to make here. I could always complain about the cost if you like?
> 
> My sales team loves it, but I don't use it as much as they do. It is very useful for analysing the sales of our products.

-----

### "Very good but room for improvement" — 4.0/5

> **Jeffery** | *4 June 2025* | Consumer Services | Recommendation rating: 6.0/10
> 
> **Pros**: I like it’s integration system with unleashed and also how it offers a wide range of reporting system especially with the sales pipeline.
> 
> **Cons**: It’s not very user friendly to look at. Especially when creating quotations, compared to others like unleashed and quickbooks desktop, information is much more easy on the eyes
> 
> I struggled with it initially but recently I have been getting used to it and I think with a bit more practice, it could be very crucial working alongside unleashed

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### "One of the best CRM" — 5.0/5

> **Shanta** | *25 February 2025* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Prospect CRM is very good with issuing quotations \&amp; it works well with Sage 50.  And very easy for reminders, love the dashboard as it give a great summary, search works great \&amp; give all the infor required, etc.
> 
> **Cons**: Not many.  It would be nice if changes on Sage 50 after account opened could be transferred to Prospect.
> 
> Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without using Prospect CRM to the fullest capacity.

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## Links

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