---
description: Learn more about Prospect CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Prospect CRM Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software)

# Prospect CRM

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> The \#1 CRM built for B2B product businesses – Prospect CRM connects your stock, customers \&amp; sales for smarter, faster growth.
> 
> Verdict: Rated **4.8/5** by 141 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Prospect CRM?

B2B wholesalers, distributors \&amp; manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \&amp; customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 141 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: £177.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users)&#10;&#10;- \*Most Popular\* Professional CRM: £351/month (4+ users)&#10;&#10;- Advanced CRM: £1,933/month (15+ users)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, Swedish
- **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Calendar/Reminder System
- Commenting/Notes
- Contact Management
- Customisable Reports
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Pipeline Management
- Purchase Order Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (17 total)

- Access FactoryMaster MRP
- Access Financials
- Cin7 Core
- Cin7 Omni
- Gmail
- Katana Cloud Inventory
- Klaviyo
- Mailchimp
- Microsoft 365
- Microsoft Power BI
- Pegasus
- QuickBooks Online
- Sage 50 Accounting
- Stripe
- Unleashed

... and 2 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)
- [Distribution Software](https://www.capterra.co.nz/directory/30079/distribution/software)
- [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software)
- [Small Business CRM Software](https://www.capterra.co.nz/directory/31583/small-business-crm/software)
- [Manufacturing Software](https://www.capterra.co.nz/directory/30918/manufacturing/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.co.nz/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Crm- overview" — 5.0/5

> **taesha** | *27 January 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: what i liked the most about prospect was the ability to connect to my co-workers without being to physically talk to them, i think the ability to mention and communicate in a great feature.
> 
> **Cons**: something i least liked about prospect was literally nothing.
> 
> my overall experience with prospect was it making my work life much easier.

-----

### "Best CRM integration I've had" — 5.0/5

> **Des** | *20 October 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The interlinking with unleashed is very good. It also integrates with Xero. The CRM we find is excellent and reporting is good. I haven't been using it for much more than 6 months so have not got my head round everything yet but mostly its reasonable to navigate. &#10;Pipeline system is good and reminders per sales person in fine.&#10;This is the first cloud base CRM system we've had and its excellent when on the road for sales to be able to look up info \&amp; sales on any customer and record sales visits info immediately.
> 
> **Cons**: Operating some of the setups is tricky like email footers which I thought was done but when emails sent from prospect I find its not as  expected.  You can't see exactly how its going to turn out when sending from prospect. I find its easier to send from outlook and copy prospect in.&#10;Some things are not as straight forward to set up as you would like.&#10;Training they give is very quick and hard to take in as quick as it comes.
> 
> Very good but find the CRM but a little complicated for me. Quite costly for a small business.

-----

### "Prospect does it for Exquisite Refreshments" — 5.0/5

> **Andrew** | *5 May 2025* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: Prospect CRM is ideal for our small business. It is versatile, easy to use and has excellent reporting capabilities. We particularly like the ability to Tailor the content to our business. The support is excellent and after a year of working with it it is an essential tool to helping us reach our targets, but more especially that of our customers.
> 
> **Cons**: Believe it or not I have not come across any big issues. We reviewed many CRM systems and by far this is the best and most cost effective one currently on the market. Though  we did have an issue with initial enquiries and actually getting someone to contact us and talk us through the benefits and sign us up. We had to pursue and Chase which initially put us off is if this was the level of support at the beginning then what happens after we signed. But we were wrong once signed the level of support has been tremendous. Thank you \[sensitive content hidden\] for being our onboard consultant. Without you we wouldn’t have had such a fantastic insight into the power and capability of the system.
> 
> We have fully embraced the system and integrated it another access product which is unleashed. Both products together have allowed our start up businesses to be successful in our first year of trading. Without it we would have struggled. Well worth the investment for any small or medium size business.

-----

### "One of the best CRM" — 5.0/5

> **Shanta** | *25 February 2025* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Prospect CRM is very good with issuing quotations \&amp; it works well with Sage 50.  And very easy for reminders, love the dashboard as it give a great summary, search works great \&amp; give all the infor required, etc.
> 
> **Cons**: Not many.  It would be nice if changes on Sage 50 after account opened could be transferred to Prospect.
> 
> Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without using Prospect CRM to the fullest capacity.

-----

### "Efficient and User-Friendly CRM Solution" — 5.0/5

> **Drew** | *5 January 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: User-friendly interface with intuitive navigation.&#10;Excellent integration with other tools and platforms.&#10;Comprehensive customer tracking and reporting features.
> 
> **Cons**: Limited customization options in some modules.&#10;Occasional delays in support response.
> 
> Prospect CRM has been an invaluable tool for managing customer relationships efficiently. The platform's usability and robust feature set outweigh the minor drawbacks.

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