---
description: Learn more about Crumble price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Crumble Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Crumble](/software/1067005/crumble)

# Crumble

Canonical: https://www.capterra.co.nz/software/1067005/crumble

> Crumble is a product feedback management software that helps companies turn customer insights into product innovations.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rabbitsoft
- **Location**: Cambridge, UK
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$64.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Crumble has 3 Standard plans: Two yearly ($64/mo), yearly ($79/mo) and monthly ($99/mo). 
For more flexibility with Enterprise Plan, please contact us here: https://www.gocrumble.com/demo-booking

A free trial of Crumble is also available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Feedback Management
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Product Roadmap Software](https://www.capterra.co.nz/directory/30864/product-roadmap/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.co.nz/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Broadly](https://www.capterra.co.nz/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.capterra.co.nz/software/178112/socialsurvey) — 4.7/5 (89 reviews)
5. [Jotform](https://www.capterra.co.nz/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "A New Product with Growing Potential" — 5.0/5

> **Verified Reviewer** | *21 August 2024* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: Crumble’s all features have been super helpful during the short time we used it but the most charming part of Crumble is how it prioritises the feedback we receive from our clients. As a designer, I’d like to have a clear roadmap without much hassle. Crumble helped me not to waste any time while doing that. It has a nice design, which looks super professional. That’s why we love the white labelling feature.
> 
> **Cons**: As a new product, it naturally has some areas for improvement. However, it's clear that the development team is actively working on enhancements. We would like to see more customisation options in the future.

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### "Crumble is for companies, who want more than a simple CRM tool" — 5.0/5

> **Verified Reviewer** | *26 July 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: It’s never been easier to track all your customer tickets, how to proceed with the organisation of the feedback and provide customers with a prompt solution.  It can be quite helpful if you want to improve your product by companies that value their customer feedback.
> 
> **Cons**: It’s a good tool, I just hope there will be a mobile app someday.

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### "Amazing tool for customer relationship management" — 5.0/5

> **Verified Reviewer** | *27 June 2024* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: We use it not only to collect customer feedback but also for the aftermath.AI helps with the feedback and our roadmap.
> 
> **Cons**: We love it but it would be more useful to have a mobile app because we often work out of office

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1067005/crumble)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021140/Crumble/> |
| en-AE | <https://www.capterra.ae/software/1067005/crumble> |
| en-AU | <https://www.capterra.com.au/software/1067005/crumble> |
| en-CA | <https://www.capterra.ca/software/1067005/crumble> |
| en-GB | <https://www.capterra.co.uk/software/1067005/crumble> |
| en-IE | <https://www.capterra.ie/software/1067005/crumble> |
| en-IL | <https://www.capterra.co.il/software/1067005/crumble> |
| en-IN | <https://www.capterra.in/software/1067005/crumble> |
| en-NZ | <https://www.capterra.co.nz/software/1067005/crumble> |
| en-SG | <https://www.capterra.com.sg/software/1067005/crumble> |
| en-ZA | <https://www.capterra.co.za/software/1067005/crumble> |

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