---
description: Learn more about Deliverback price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Deliverback Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Lost and Found Software](/directory/31256/lost-and-found/software) > [Deliverback](/software/1062630/deliverback)

# Deliverback

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> Cloud-based lost \& found tool that helps hotels return guest items via shipment tracking, item registration, order processing, \& more.
> 
> Verdict: Rated **5.0/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 10 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Deliverback

## Commercial Context

- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Greece

## Features

- Categorisation/Grouping
- Inventory Management
- Photos/Images
- Shipping Management
- Unclaimed Items Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Lost and Found Software](https://www.capterra.co.nz/directory/31256/lost-and-found/software)

## Alternatives

1. [iLost for Business](https://www.capterra.co.nz/software/177237/ilost-for-business) — 4.7/5 (23 reviews)
2. [FindMyLost](https://www.capterra.co.nz/software/190311/findmylost) — 4.7/5 (6 reviews)
3. [Lost Returns](https://www.capterra.co.nz/software/219520/lostreturns) — 5.0/5 (1 reviews)
4. [NotLost](https://www.capterra.co.nz/software/181931/notlost) — 4.8/5 (12 reviews)
5. [Troov](https://www.capterra.co.nz/software/183733/troov) — 4.7/5 (13 reviews)

## Reviews

### "A valuable and efficient solution" — 5.0/5

> **Apostolos** | *3 June 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Helpful customer service with clear communication.

It streamlines the process of returning forgotten items, saving time and hassle for both hotels and guests.
> 
> **Cons**: No negatives to mention — our experience has been entirely positive with only good things to highlight.
> 
> Overall, Deliverback has proven to be a valuable and efficient solution for managing lost-and-found returns. The platform is user-friendly, reduces staff workload, and enhances the guest experience. While shipping costs can be a concern for some guests and minor improvements in customization and integration would be beneficial, the service remains a practical and professional tool for the hospitality industry.

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### "Great Lost & Found system and easy to use" — 5.0/5

> **Bart** | *10 July 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Deliverback's lost and found system is impressively straightforward and user-friendly. One of its standout features is the integrated shipping system, which streamlines the entire process. You can effortlessly report lost items and arrange for their return without needing to juggle multiple platforms. This all-in-one approach saves time and minimizes hassle, making it a highly efficient solution for recovering lost belongings. Overall, Deliverback provides a seamless and convenient experience, ensuring that lost items are quickly and easily reunited with their owners.
> 
> **Cons**: Deliverback's lost and found system offers a valuable service, simplifying the process of retrieving lost items. One aspect that could use improvement is the search functionality; it sometimes feels unintuitive and could be more efficient in narrowing down results. However, it's clear that the developers are highly receptive to feedback and committed to making necessary enhancements, which is a strong positive for future users. Overall, with ongoing updates and user input, Deliverback has great potential to become even more effective and user-friendly.

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### "Seamless and Professional Experience with Deliverback at Four Seasons" — 5.0/5

> **Nasos** | *12 May 2025* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: What we like the most in Deliverback is the Quick and personalized service. All trains alway at our disposal.
> 
> **Cons**: What did I like least about Deliverback? I cannot be sure, since we are covered in all aspects and the service is top notch\!
> 
> Our overall experience at the Four Seasons with Deliverback was exceptional—efficient, professional, and seamless.

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### "Fast and reliable lost & found solution\!" — 5.0/5

> **Edward** | *3 April 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Deliverback offers excellent service, making the return process simple and fast. Communication is immediate, and our guests greatly appreciate being able to receive their forgotten items safely.
> 
> **Cons**: So far, we haven’t encountered any issues.
> 
> Deliverback has significantly improved our guests’ experience by providing a reliable and easy solution for forgotten items. Our collaboration has been seamless, and the service is truly valuable for both us and our customers.

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### "Director of Rooms" — 5.0/5

> **Sotiris** | *28 March 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The speed and efficiency of their service.
> 
> **Cons**: There's nothing we don't like about Deliverback.
> 
> "Our experience with Deliverback has been exceptional. The process of returning lost and found items to their owners is both quick and seamless, with no cost incurred by the hotel. Our guests consistently express satisfaction with the service, and our long-standing partnership with Deliverback has proven to be highly reliable."

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1062630/deliverback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10017735/Deliverback/> |
| en-AE | <https://www.capterra.ae/software/1062630/deliverback> |
| en-AU | <https://www.capterra.com.au/software/1062630/deliverback> |
| en-CA | <https://www.capterra.ca/software/1062630/deliverback> |
| en-GB | <https://www.capterra.co.uk/software/1062630/deliverback> |
| en-IE | <https://www.capterra.ie/software/1062630/deliverback> |
| en-IL | <https://www.capterra.co.il/software/1062630/deliverback> |
| en-IN | <https://www.capterra.in/software/1062630/deliverback> |
| en-NZ | <https://www.capterra.co.nz/software/1062630/deliverback> |
| en-SG | <https://www.capterra.com.sg/software/1062630/deliverback> |
| en-ZA | <https://www.capterra.co.za/software/1062630/deliverback> |

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