---
description: Learn more about ConSol CM/AI Assist price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ConSol CM/AI Assist Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [ConSol CM/AI Assist](/software/1060565/consol-cm-ai-assist)

# ConSol CM/AI Assist

Canonical: https://www.capterra.co.nz/software/1060565/consol-cm-ai-assist

> Leveraging AI capabilities to streamline workflows and enhance productivity in customer service and support processes
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ConSol CM/AI Assist?

Medium-sized and large companies from a size of 30-40 employees, that focus on businesses where ticket management, customer service \&amp; support is required

## About the vendor

- **Company**: ConSol Consulting & Solutions Software
- **Location**: Muenchen, Germany
- **Founded**: 1984

## Commercial Context

- **Starting Price**: €4,900.00
- **Pricing model**: Per Feature
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German
- **Available Countries**: Germany, Switzerland

## Features

- Alerts/Escalation
- Data Security
- Knowledge Base Management
- Reporting & Statistics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1060565/consol-cm-ai-assist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1060565/consol-cm-ai-assist> |
| de-AT | <https://www.capterra.at/software/1060565/consol-cm-ai-assist> |
| de-CH | <https://www.capterra.ch/software/1060565/consol-cm-ai-assist> |
| en | <https://www.capterra.com/p/10016128/ConSol-CM-AI-Assist/> |
| en-AE | <https://www.capterra.ae/software/1060565/consol-cm-ai-assist> |
| en-AU | <https://www.capterra.com.au/software/1060565/consol-cm-ai-assist> |
| en-CA | <https://www.capterra.ca/software/1060565/consol-cm-ai-assist> |
| en-GB | <https://www.capterra.co.uk/software/1060565/consol-cm-ai-assist> |
| en-IE | <https://www.capterra.ie/software/1060565/consol-cm-ai-assist> |
| en-IL | <https://www.capterra.co.il/software/1060565/consol-cm-ai-assist> |
| en-IN | <https://www.capterra.in/software/1060565/consol-cm-ai-assist> |
| en-NZ | <https://www.capterra.co.nz/software/1060565/consol-cm-ai-assist> |
| en-SG | <https://www.capterra.com.sg/software/1060565/consol-cm-ai-assist> |
| en-ZA | <https://www.capterra.co.za/software/1060565/consol-cm-ai-assist> |

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