---
description: Learn more about Loop price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Loop Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Loop](/software/1059122/loop)

# Loop

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> Cloud-based delivery management platform that provides route optimization, driver management, live tracking \&amp; ePODs, and more.
> 
> Verdict: Rated **4.7/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Loop?

Logistic companies &#10;Courier companies&#10;Distribution companies&#10;Grocery delivery businesses&#10;Quick service restaurants

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 10 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loop Platform

## Commercial Context

- **Starting Price**: ZAR 1,750.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact Loop Platform for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Botswana, Mauritius, Oman, Qatar, Saudi Arabia, South Africa, United Arab Emirates

## Features

- Alerts/Notifications
- Delivery Tracking
- Dispatch Management
- Driver Management
- Employee Management
- Mobile Signature Capture
- Order Management
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Route Optimisation
- Routing
- Scheduling

## Integrations (7 total)

- Flowgear
- HubSpot CRM
- SYSPRO
- Salesforce Platform
- Shopify
- WooCommerce
- Xero

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software)

## Related Categories

- [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software)
- [Fleet Management Software](https://www.capterra.co.nz/directory/20007/fleet-management/software)
- [Logistics Software](https://www.capterra.co.nz/directory/30081/logistics/software)
- [Restaurant Management Software](https://www.capterra.co.nz/directory/20026/restaurant-management/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.co.nz/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Metrobi](https://www.capterra.co.nz/software/183910/metrobi-delivery-planning-software) — 4.9/5 (91 reviews)
3. [Spoke](https://www.capterra.co.nz/software/210604/Spoke) — 4.8/5 (105 reviews)
4. [Track-POD](https://www.capterra.co.nz/software/178880/track-pod) — 4.7/5 (140 reviews)
5. [Detrack](https://www.capterra.co.nz/software/188592/detrack) — 4.7/5 (94 reviews)

## Reviews

### "Super Loop" — 4.0/5

> **Verified Reviewer** | *19 September 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I liked the ability to add multiple distribution points and to seamlessly onboard drivers and administrators. The ability to get drivers to deliver multiple parcels in an optimized route is a value for money in managing our deliveries.
> 
> **Cons**: Sometimes it was difficult to get in touch with the support team, but that was quickly resolved by contacting our account manager.
> 
> Loop enables us to integrate seamlessly with our e-commerce platform, and the integration makes it convenient for managing customer expectations by notifying them when their deliveries are on the way.

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### "Route Optimization Solution" — 5.0/5

> **Tyron** | *18 April 2024* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Positives about Loop: Reduced driver knowledge risk, reduced kilometers travelled, reduced fuel consumption, better driver communication, fleet and POD management. This can all be achieved by installing the Loop app onto a driver's handheld device. The management consol is easy to use and users have a lot more information for fleet management at their fingertips.
> 
> **Cons**: There is not a lot to dislike about Loop. The initial introduction of Loop can be difficult when changing the business process but was worth it in the end.
> 
> You will not be disappointed with Loops' customer service. Their ability to listen to customer input and make it a reality in the software is unmatched. Loop is always developing and improving their system, making customers feel like they are getting the best route optimization software possible.

-----

### "Loop Review" — 4.0/5

> **Kayla** | *6 May 2025* | Packaging & Containers | Recommendation rating: 9.0/10
> 
> **Pros**: Support from the Loop team is great. Overall seamless experience.
> 
> **Cons**: Minor system glitches- but the team is more than willing to assist and sort out any problems.
> 
> Great- would recommend anyone to use Loop.

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### "Loop is the greatest option if you want the safest and best delivery results for your customers." — 5.0/5

> **Whitney** | *26 March 2025* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: Loop is very helpful in determining who you assigned deliveries to and what you give to the driver on the day. And it updates the customers about their deliveries estimated time.&#10;&#10;The app has maps that show you the route the driver took while making deliveries and how long he is expected to be on the road. The loop is truly incredible and makes things very simple.
> 
> **Cons**: They are always on the roll and have very helpful stuff. They always come up to the top with quick assistance when you have questions.
> 
> Since working with Loop for four years, I have been able to multitask and complete a lot of other tasks while the drivers are out on the road, and I am able to see them until they return to the office without having to ask them how far they are. I am really thankful that I work with them. Additionally, drivers can use the app to mark their deliveries and take pictures as proof of delivery, which they save on the system in case you need proof of delivery later.

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### "Dependable and efficient delivery experience" — 5.0/5

> **Meagan** | *26 May 2025* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: Our customers can track their order and know exactly where it is and when it will arrive. Review from a customer "This is such a wonderful innovation and great for security. And we didn’t need to take a whole day off work waiting for its arrival." The interface is user-friendly, and we also appreciate the fact that Loop works out the best route for our driver when he has multiple stops in the day. We are able to create an address book with all our regular customer address and contact telephone details saved. This has saved us so much time\!
> 
> **Cons**: Our experience has been only positive, and the Loop team are always quick to respond if we have a problem or a question.
> 
> 5 stars\! If there was another star we would add it. What sets this app apart is the consistency in quality and the prompt customer service when we’ve had questions. Highly recommended if you're looking for a dependable and efficient delivery experience\!

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1059122/loop)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10014948/Loop/> |
| en-AE | <https://www.capterra.ae/software/1059122/loop> |
| en-AU | <https://www.capterra.com.au/software/1059122/loop> |
| en-CA | <https://www.capterra.ca/software/1059122/loop> |
| en-GB | <https://www.capterra.co.uk/software/1059122/loop> |
| en-IE | <https://www.capterra.ie/software/1059122/loop> |
| en-IL | <https://www.capterra.co.il/software/1059122/loop> |
| en-IN | <https://www.capterra.in/software/1059122/loop> |
| en-NZ | <https://www.capterra.co.nz/software/1059122/loop> |
| en-SG | <https://www.capterra.com.sg/software/1059122/loop> |
| en-ZA | <https://www.capterra.co.za/software/1059122/loop> |

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