--- description: Learn more about ElevenLabs price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ElevenLabs Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Generative AI Tools](/directory/34155/generative-ai/software) > [ElevenLabs](/software/1055543/elevenlabs) # ElevenLabs Canonical: https://www.capterra.co.nz/software/1055543/elevenlabs Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/1055543/elevenlabs?page=2) > ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place. > > Verdict: Rated **4.7/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ElevenLabs? Content creators, short story writers, podcasters, authors, gamers, and publishers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 21 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ElevenLabs ## Commercial Context - **Target Audience**: Self Employed, 2–10, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - API - Assisted Content Creation - Automated Image & Video Editing - Automated Responses - Automated Text Generation - Chatbot - Content Generation - Creative Design - Customer Support - Generative AI - Generative Fill - Language Detection - Machine Learning - Natural Language Processing - Personalization and Recommendation - Prompt Engineering - Text Analysis - Text Editing - Text to Image ## Category - [Generative AI Tools](https://www.capterra.co.nz/directory/34155/generative-ai/software) ## Related Categories - [Generative AI Tools](https://www.capterra.co.nz/directory/34155/generative-ai/software) - [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software) - [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software) - [Natural Language Processing Software (NLP)](https://www.capterra.co.nz/directory/32754/natural-language-processing-%28nlp%29/software) - [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software) ## Alternatives 1. 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[Chatsonic](https://www.capterra.co.nz/software/1061524/chatsonic) (0 reviews) ## Reviews ### "ElevenLabs: High quality human like voice generator" — 5.0/5 > **Nishant** | *19 June 2025* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: - One of the best (human like) AI backed voice generator in the market - Good at text to speech - Offers customisation around voice and style settings - Supports wide range of languages and offers vast voice library support - Dubbing and voice cloning feature can be helpful for marketing and social media functions - Simple and clean UI > > **Cons**: - Some time gives incorrect pronunciation - Limited editing controls around tone, speed and pauses in the voice statements > > Overall, one of finest AI voice cloning tool in the market with the robust capabilities around voice generation. ----- ### "Superb quality and value" — 5.0/5 > **Val** | *20 April 2026* | Graphic Design | Recommendation rating: 3.0/10 > > **Pros**: I really liked the flexibility and options you have to create different kinds of voices, including your cloned versions. The overall cost is fair especially for those who only need the essentials, typically entrepreneurs and solo digital creators. > > **Cons**: It’s another subscription to keep an eye on, depending on the tier you have but it just adds to the pile of subscriptions you already have. > > Overall I got excellent value for the money, as a solopreneur I liked the options to get started with a lower tier version and have the ability to upgrade to higher limits. The quality of the voices is one of the best in the market from what I have seen out there. ----- ### "Why it leads the market" — 3.0/5 > **Christa** | *27 December 2025* | Consumer Goods | Recommendation rating: 3.0/10 > > **Pros**: Having spent a significant amount of time using ElevenLabs for various creative projects throughout 2025, I’ve seen it evolve from a simple text-to-speech (TTS) tool into a comprehensive audio workstation. While it remains the industry leader for "emotional" realism, the experience isn't without its quirks and costs. > > **Cons**: One of the biggest pain points is that unused credits don't always roll over depending on your plan. If you have a slow month, you effectively lose the value you paid for. > > If you are a high-end content creator or a developer needing a robust API, ElevenLabs is the gold standard. However, if you are just starting out and on a tight budget, the "credit burn" might feel a bit punishing compared to more affordable, albeit less realistic, alternatives. ----- ### "Subscribed within 10 minutes" — 5.0/5 > **Verified Reviewer** | *12 January 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: I make use of Eleven Labs primarily for Text-to-Speech when editing and producing training materials for clients, and have found the tool to be exceptional. The Eleven v3 (alpha) model, with tools to add human characteristics and instructions to the AI reader is exceptional e.g. laughing, whisper, emphasis, pause 3 seconds etc. The value for money is exceptional, and I immediately purchased a Creator subscription for commercial use. The product is easy to use, and the interface feels uncomplicated. I was generating speech within 2 minutes of accessing the product for the first time. All customer service interactions I have had so far have been fully automated e.g. signing up for a subscription, and I have made no use of chatbot, or other communication with Eleven Labs. There has been no need\! > > **Cons**: The only frustration, is the lack of offers to achieve a discounted price\! Like many SaaS solutions, at the point of subscription cancellation you are offered a discount (I have tested). I would much prefer to have transparency in pricing from day one, especially as a small business owner who absolutely requires cost certainty. > > I would highly recommend ElevenLabs for Text-to-Speech generation, and challenge anybody not to find the Eleven v3 (alpha) engine to be exceptional for this purpose. ----- ### "Best-in-class AI voices for assistants and social videos. Fast, affordable, still growing" — 4.0/5 > **Matias** | *21 October 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Voice generation quality is outstanding. The natural pacing, pronunciation, and consistency make it ideal for AI phone assistants and short social videos. It’s easy to use, fast to render, and pricing is fair for production workloads. The music feature is creative and fun for quick background tracks, and overall the platform feels reliable day to day. > > **Cons**: I haven’t needed customer support yet, so I can’t rate response quality. The music tool occasionally misses prompt nuances. I’d love a wider range of accents within some languages and additional language coverage (Hebrew, for example), would be valuable for our use cases. I haven’t used image generation, so I can’t comment on that area. > > I’m Matías, founder at Anunzi. We use ElevenLabs mainly to power AI voice assistants and to voice-over short videos for social. From an ease of use standpoint, it’s straightforward: scripts in, high-quality audio out, with minimal cleanup required. Value for money is strong because the output replaces traditional voiceover in many scenarios without sacrificing clarity or warmth. Voice generation stands out as the most humanlike we’ve tested, which improves caller experience and watch-through on social clips. I haven’t interacted with customer support, so no rating there. I’ve tested the music creation for lightweight beds; it works well for simple cues, though prompt sensitivity could improve. I didn’t evaluate image generation or image/video editing beyond pairing the audio with external tools. Overall, it’s a 4-star product for us, industry-leading voices with room to grow in accents, languages, and creative controls for the music feature. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/1055543/elevenlabs?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1055543/elevenlabs) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data