--- description: Learn more about Salesforce Data Cloud price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Data Cloud Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Predictive Analytics Software](/directory/30945/predictive-analytics/software) > [Salesforce Data Cloud](/software/1055120/salesforce-data-cloud) # Salesforce Data Cloud Canonical: https://www.capterra.co.nz/software/1055120/salesforce-data-cloud Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/1055120/salesforce-data-cloud?page=2) > A hyperscale data engine in Salesforce that helps businesses unify and activate all their customer data across the platform > > Verdict: Rated **4.1/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Data Cloud? Sales, Marketing, and Service teams, and customers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 9 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Denmark, Finland, France, India, Indonesia, Ireland, Malaysia, Norway, Philippines, Singapore, Sweden, Thailand, United Kingdom, United States, Vietnam ## Features - Audience Targeting - Campaign Management - Contact Management - Customer Profiles - Customer Segmentation - Dashboard - Data Capture and Transfer - Data Connectors - Data Discovery - Data Import/Export - Data Visualisation - Feedback Management - Interaction Tracking - Lead Management - Multi-Channel Data Collection - Personalisation - Reporting/Analytics - Segmentation - Self Service Data Preparation - Third-Party Integrations - Visual Analytics ## Integrations (3 total) - Criteo - LiveIntent - LiveRamp ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Analytics Software](https://www.capterra.co.nz/directory/30945/predictive-analytics/software) ## Related Categories - [Predictive Analytics Software](https://www.capterra.co.nz/directory/30945/predictive-analytics/software) - [Business Intelligence Tools](https://www.capterra.co.nz/directory/23/business-intelligence/software) - [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software) - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Data Analysis Software](https://www.capterra.co.nz/directory/31077/data-analysis/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5811 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.nz/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Good for our sales team" — 5.0/5 > **Shane** | *4 November 2025* | Sporting Goods | Recommendation rating: 8.0/10 > > **Pros**: Saleforce has been a pivitol piece of our sales team. They use the program daily for all of their leads and customer needs. > > **Cons**: There can be a large learning curve for getting familar with everything. It really is an indepth program so some time needs to be taken to fully function. > > Overall it has been good. Our team uses it daily and has gotten familiar with it over the years. I am not sure if we would want to change to anything else ----- ### "Solid platform, but you’ll need patience" — 4.0/5 > **Khyan** | *24 November 2025* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: Once it’s set up properly, the visibility you get is unreal. Being able to pull customer data, touchpoints, and history into one spot made my day-to-day a lot easier. As someone in inside sales, it was handy seeing cleaner segments and having more accurate lists without having to chase the ops team. It genuinely helps with prioritising who to call and when. > > **Cons**: The setup and ongoing tweaks are the painful part. Nothing is ever “quick”, and unless you’ve got someone technical on hand, you’re waiting around to get changes made. It feels heavier than it needs to be, and you definitely pay for every ounce of capability. For smaller teams or those without a proper admin, it can feel like overkill. > > Overall, it did the job - once the plumbing was sorted. Day-to-day, it gave me better data to work with, fewer dead leads, and more confidence in the pipeline. But it also came with the usual Salesforce tax: complexity, admin overhead, and the sense that you're always one configuration away from needing outside help. Good tool for mature teams, but not something you just “plug in and go”. ----- ### "Great tool" — 4.0/5 > **Megan** | *10 February 2026* | Education Management | Recommendation rating: 2.0/10 > > **Pros**: I like how it utilizes real time updates to keep up with our departments ever changing needs. It is also easy to use. > > **Cons**: The back end bug fixes can be difficult to navigate when it’s hard to reach a customer service representative. ----- ### "Salesforce positivity" — 3.0/5 > **Deborah** | *25 May 2025* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: I liked that you were able to keep an organized list of individual files that could be seperated by years, majors, sports, etc. I also liked how easy it is to add events and update files whenever needed. > > **Cons**: The thing I liked the least was navigation. When you first open salesforce it can be tricky to find the correct spot to go, it tends to open in integration instead of the salesforce home page so navigating back to that for contacts is my least favorite thing. > > Overall it is a great online base and secure. I feel like information is easy to access and keep organized. It is something I would recommend to someone, or organization, needing to upload data online. ----- ### "My Data Cloud experience" — 4.0/5 > **Brian** | *27 January 2026* | Information Technology & Services | Recommendation rating: 4.0/10 > > **Pros**: Performance is generally solid, though we occasionally see lag when running complex segmentations on our larger datasets. Also worth noting - it's not cheap, so make sure you've got the use cases to justify the investment. Overall, if you're already in the Salesforce ecosystem and dealing with fragmented customer data, it's worth the effort. Just budget time for implementation and training. > > **Cons**: Integration with non-Salesforce tools is clunky. Supposed to be universal tool but it clearly works best if you're 100% in their ecosystem. We've run into some issues syncing. > > This isn't a plug-and-play solution. You need technical expertise, time for proper setup, and realistic expectations. If you're already heavily invested in Salesforce and have complex data unification needs, it can deliver real value. But if you're hoping for something quick and easy, this might not be it. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/1055120/salesforce-data-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1055120/salesforce-data-cloud) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | sv | | ----- ## Structured Data