---
description: Learn more about Alhena AI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Alhena AI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Alhena AI](/software/1055081/Alhena-AI)

# Alhena AI

Canonical: https://www.capterra.co.nz/software/1055081/Alhena-AI

> Alhena AI is the leading AI-powered Concierge for discovery, shopping and support built to drive revenue.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Alhena AI?

For eCommerce \&amp; DTC brands seeking to product visibility, personalized shopping, automate support, reduce costs, and drive higher conversions through AI-powered Concierge.

## About the vendor

- **Company**: Gleen

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available)
- **Pricing Details**: Alhena’s pricing is designed to be simple, transparent, and scalable, unlike many competitors who lock features behind rigid tiers or complex add‑ons. Each plan is built to match the unique needs of e‑commerce and DTC brands: from startups testing AI with our Free plan, to scaling teams on Pro with advanced analytics and integrations, to enterprises requiring unlimited flexibility, custom onboarding, and dedicated support. With both monthly and annual billing (up to 20% savings annually), buyers can choose the model that best fits their growth stage without overpaying for unused features.&#10;&#10;Alhena AI has 3 pricing editions. A free trial of Alhena AI is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.&#10;&#10;&#10;Pro plans are available with both monthly and annual billing, with annual subscriptions offering up to 20% savings. Enterprise plans are fully customized to match your scale, integration needs, and level of dedicated support. For details on usage limits, onboarding, or to design a tailored package, please contact our sales team.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- AI Copilot
- Chatbot
- Customer Support
- Data Import/Export
- Knowledge Base Management
- Multi-Language
- Reporting/Analytics
- Third-Party Integrations

## Integrations (6 total)

- AfterShip
- BigCommerce
- Freshdesk
- Gorgias
- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)
- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)
- [Generative AI Tools](https://www.capterra.co.nz/directory/34155/generative-ai/software)
- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.nz/software/132666/pipedrive) — 4.5/5 (3042 reviews)
2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
5. [Birdeye](https://www.capterra.co.nz/software/152997/birdeye) — 4.7/5 (702 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1055081/Alhena-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10013085/Gleen-AI/> |
| en-AE | <https://www.capterra.ae/software/1055081/Alhena-AI> |
| en-AU | <https://www.capterra.com.au/software/1055081/Alhena-AI> |
| en-CA | <https://www.capterra.ca/software/1055081/Alhena-AI> |
| en-GB | <https://www.capterra.co.uk/software/1055081/Alhena-AI> |
| en-IE | <https://www.capterra.ie/software/1055081/Alhena-AI> |
| en-IL | <https://www.capterra.co.il/software/1055081/Alhena-AI> |
| en-IN | <https://www.capterra.in/software/1055081/Alhena-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1055081/Alhena-AI> |
| en-SG | <https://www.capterra.com.sg/software/1055081/Alhena-AI> |
| en-ZA | <https://www.capterra.co.za/software/1055081/Alhena-AI> |

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