--- description: Learn more about Simpro price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simpro Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Contractor Software](/directory/30853/contractor-management/software) > [Simpro](/software/10529/simpro-enterprise) # Simpro Canonical: https://www.capterra.co.nz/software/10529/simpro-enterprise Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/10529/simpro-enterprise?page=2) > Simpro is the leading AI-first field service management software for residential and commercial trades. > > Verdict: Rated **4.0/5** by 149 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Simpro? Simpro is used by electrical contractors, plumbers, HVAC technicians, security companies, fire protection specialists, and field service trades professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 149 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Simpro Software - **Location**: Brisbane, US - **Founded**: 2002 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Our pricing is designed to fit your business, tailored to your team size, whether in the office or field, and customized to include the add-ons you need to achieve real results. You can choose monthly or annual billing to align with your budget, so you can focus on delivering profitable projects to grow your business without compromise. Choose from a wide range of Add-Ons and integrations to gain even greater functionality when and where your business needs it. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, Spanish - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Cuba, Dominica and 55 more ## Features - Asset Tracking - Audit Management - Availability Management - Booking Management - CRM - Calendar Management - Calendar Sync - Contractor Database - Cost Database - Cost Estimating - Customisable Forms - Document Management - Document Storage - Drag & Drop - Electronic Payments - Electronic Signature - Equipment Management - Estimating - Facility Asset Management - Financial Management - Fixed Asset Management - For Commercial and/or Industrial Electrical Contractors - Forms Management - Integrated Business Operations - Inventory Management - Invoice Processing - Job Management - Maintenance Management - Maintenance Scheduling - Mobile Payments - Online Booking - Online Time Clock - Payment Processing - Portfolio Management - Preventive Maintenance - Process Modeling & Designing - Progress Reports - Project Management - Project Planning/Scheduling - Proposal Generation - Real-time Scheduling - Reminders - Repair Tracking - Reporting/Project Tracking - Service History - Takeoff - Time Tracking - Work Order Management - Workflow Automation - Workflow Configuration ... and 90 more features ## Integrations (44 total) - Asana - Certifi - ClockShark - Dropbox Dash for Business - Encircle - EzzyBills - FlatRateNOW - Gmail - Google Calendar - Google Drive - Groundplan - HubSpot CRM - Integration Fox - Lentune - Link4 ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Contractor Software](https://www.capterra.co.nz/directory/30853/contractor-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.co.nz/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.co.nz/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.co.nz/directory/30673/plumbing/software) - [Contractor Software](https://www.capterra.co.nz/directory/30853/contractor-management/software) ## Alternatives 1. [Xero](https://www.capterra.co.nz/software/169561/xero) — 4.4/5 (3329 reviews) 2. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1486 reviews) 3. [QuickBooks Enterprise](https://www.capterra.co.nz/software/46497/quickbooks-enterprise) — 4.5/5 (20684 reviews) 4. [FreshBooks](https://www.capterra.co.nz/software/142390/freshbooks) — 4.5/5 (4529 reviews) 5. [QuickBooks Online Advanced](https://www.capterra.co.nz/software/189398/quickbooks-online) — 4.4/5 (1050 reviews) ## Reviews ### "AVOID at all costs\!\!" — 1.0/5 > **Braden** | *25 March 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Their sales pitch. They came to me to do the set up. They are great marketers of their own branding... > > **Cons**: Almost every aspect. The software is really only suitable for large, multisite businesses who have the budget to spend on the software and the staff to manage it. > > AVOID at all costs\!\! This company is only after your money. The sales person had an amazing pitch and sold me on convenience and process driven application which was meant to reduce the admin staff I require, instead, I had to employ an additional staff member to work Simpro properly. First - they charged a discounted rate of approx $6000NZD for set up (our replacement software Tradify had NIL set up cost). The set up was incomplete and incompatible, it was meant to reconcile with Xero however it completely missed supplier invoices, or at best sent them across incorrectly. Invoicing was a nightmare, and could take several hours to produce a single invoice. Because they couldn't get their supplier invoice system to work properly, we were told that the only solution was for the supplier to change their invoices to suit Simpro\! This defies belief, the supplier is an international company LOL. When the new staff member was employed, they wanted $750NZD for 3hours of training\!\! Then, for every "user" it costs $200NZD per month, and if that "user" needs the mobile app, another $50NZD for month. Upon contacting them to complain, they had no complaints policy or procedure, no escalation process and when I pushed, their only response was to talk to their lawyers\! I now have to finish off my contract with them as they catch you on a minimum 12 month term even though they have failed to meet their obligations. ----- ### "Simpro not for me" — 3.0/5 > **Renico** | *12 February 2025* | Construction | Recommendation rating: 2.0/10 > > **Pros**: You could schedule your different teams and track their time > > **Cons**: There is just to much going on and did not suite our business, they are to expensive > > The program was not as user friendly and we struggled to get stuff done ----- ### "simpro honest review" — 1.0/5 > **Carl** | *13 November 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: They're good at marketing, to point of contract being signed. They suggest an intuitive leaning platform.... > > **Cons**: the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best. Be very careful about the contract which you will NOT be allowed to alter at all unless its to their advantage. > > one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this. ----- ### "Very easy and convenience to use" — 4.0/5 > **Christine** | *28 July 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: I started use Simpro since 2021 and crossed three different entities. Very easy and convenience to use. > > **Cons**: The problem is that we could not copy files/jobs from one entity to another entity, only some basic information ----- ### "Stay well away" — 1.0/5 > **Ben** | *5 August 2026* | Environmental Services | Recommendation rating: 0.0/10 > > **Pros**: There was honestly nothing I liked about Simpro. The best part of the entire experience was when our binding contract finally ended and we were able to leave. That was the only positive outcome. Based on our experience, I wouldn't recommend Simpro to others. > > **Cons**: What I liked least about Simpro was the complete lack of support and communication. Whenever we needed help, it was difficult to get clear answers or meaningful assistance. The training materials and videos were poor, and the trainers didn't appear to have the practical knowledge needed to answer real-world questions. We found the system clunky, difficult to use, and not what we were led to expect. Based on our experience, I would not recommend Simpro to anyone looking for a reliable business management system. > > My overall experience with Simpro was extremely disappointing. It caused a great deal of stress and frustration, and we found the system clunky, unintuitive, and inefficient to use. The customer support was poor, and getting meaningful assistance when we needed it was difficult. The one thing they seemed to do well was send invoices and marketing emails. Beyond that, our experience fell well short of what we expected. When we asked to end our contract early because the system wasn't meeting our needs, we were simply told that we had to pay out the remainder of the contract. We felt our concerns were dismissed rather than addressed, which made an already frustrating experience even more disappointing. Based on our experience, I believe there are far better alternatives available. My advice would be to do thorough research before committing to Simpro, as once you're locked into a contract, it can be very difficult to leave. The one thing they seemed to do well was send invoices and marketing emails. Beyond that, our experience fell well short of what we expected. We also found ourselves locked into a contract for a system that didn't meet the expectations set during the sales process, which only added to the frustration. Based on our experience, I believe there are far better alternatives available. My advice would be to do thorough research before committing to Simpro, as once you're locked into a contract, it can be very difficult to leave. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.nz/software/10529/simpro-enterprise?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/10529/simpro-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data