---
description: Learn more about Blackninja Feedback price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Blackninja Feedback Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Blackninja Feedback](/software/1051412/blackninja-feedback)

# Blackninja Feedback

Canonical: https://www.capterra.co.nz/software/1051412/blackninja-feedback

> Cloud-based tool that helps collect guest feedback from multiple channels, gather actionable metrics, and make data-driven decisions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Blackninja Feedback?

Guest experience managers responsible for guest feedback and recovery, Director of operations

## About the vendor

- **Company**: Blackninja Feedback

## Commercial Context

- **Starting Price**: CA$499.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Customisable Templates
- Dashboard
- Data Visualisation
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Social Media Integration
- Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reputation Management Software](https://www.capterra.co.nz/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.co.nz/directory/30750/reputation-management/software)
- [Feedback and Reviews Management Software](https://www.capterra.co.nz/directory/31024/review-management/software)
- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Alternatives

1. [Trustpilot](https://www.capterra.co.nz/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.co.nz/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [eShoppingAdvisor](https://www.capterra.co.nz/software/1066492/eshoppingadvisor) — 5.0/5 (20 reviews)
4. [Swell](https://www.capterra.co.nz/software/172802/swell) — 4.6/5 (355 reviews)
5. [Weave](https://www.capterra.co.nz/software/141842/weave) — 4.3/5 (668 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1051412/blackninja-feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10011140/Blackninja-Feedback/> |
| en-AE | <https://www.capterra.ae/software/1051412/blackninja-feedback> |
| en-AU | <https://www.capterra.com.au/software/1051412/blackninja-feedback> |
| en-CA | <https://www.capterra.ca/software/1051412/blackninja-feedback> |
| en-GB | <https://www.capterra.co.uk/software/1051412/blackninja-feedback> |
| en-IE | <https://www.capterra.ie/software/1051412/blackninja-feedback> |
| en-IL | <https://www.capterra.co.il/software/1051412/blackninja-feedback> |
| en-IN | <https://www.capterra.in/software/1051412/blackninja-feedback> |
| en-NZ | <https://www.capterra.co.nz/software/1051412/blackninja-feedback> |
| en-SG | <https://www.capterra.com.sg/software/1051412/blackninja-feedback> |
| en-ZA | <https://www.capterra.co.za/software/1051412/blackninja-feedback> |

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