17 years helping New Zealand businesses
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What Is RemOnline?

Improve your operations and provide an excellent experience for both your staff and your customers. Whether you are a small computer repair or a large service centre, RemOnline allows you to easily manage ticketing, schedule In-Mail repair and on-site services, track inventory, create estimates and invoices, and communicate with customers all in one place. Seamlessly integrate with Xero, WhatsApp, and other platforms for better customer service and increased profitability.

Who Uses RemOnline?

RemOnline is tailored for a diverse range of repair and services businesses or small retailers.

Where can RemOnline be deployed?

Cloud-based
On-premise

About the vendor

  • Orderry
  • Located in London, UK
  • Founded in 2014

RemOnline support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, Andorra, Angola and 150 others

Languages

English, Polish, Portuguese, Russian, Spanish and 2 others

RemOnline pricing

Starting Price:

€29.00
  • Yes, has free trial
  • No free version

RemOnline does not have a free version but does offer a free trial. RemOnline paid version starts at €29.00.

Pricing plans get a free trial

About the vendor

  • Orderry
  • Located in London, UK
  • Founded in 2014

RemOnline support

  • Phone Support
  • Chat

Countries available

Afghanistan, Albania, Algeria, Andorra, Angola and 150 others

Languages

English, Polish, Portuguese, Russian, Spanish and 2 others

RemOnline videos and images

RemOnline Software - Work Orders
RemOnline Software - Work Schedule
RemOnline Software - Inventory Management
RemOnline Software - RemOnline App
View 5 more
RemOnline video
RemOnline Software - Work Orders
RemOnline Software - Work Schedule
RemOnline Software - Inventory Management
RemOnline Software - RemOnline App

Features of RemOnline

  • Access Controls/Permissions
  • Alerts/Notifications
  • Barcode/Label Management
  • Billing & Invoicing
  • CRM
  • Customer Database
  • Document Management
  • Employee Management
  • Estimating
  • Inventory Management
  • Invoice Management
  • Job Management
  • Multi-Location
  • Order Management
  • Performance Metrics
  • Point of Sale (POS)
  • Quotes/Estimates
  • Repair Tickets
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Third-Party Integrations
  • Workflow Management

RemOnline Alternatives - Capterra New Zealand 2021

Google Calendar is a scheduling solution that helps users create shareable calendars and schedule team meetings or events.
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.
Gincore is a cloud-based CRM software that provides IP telephony, Google Analytics, SMS marketing, and POS integration capabilities.
Cloud-based cell phone shop management solution to track repair tickets, control inventory, manage customers & generate sales reports.
A cloud-based, flexible member management system for associations, non-profits, and membership organizations. Top-notch support.
Orderry is the ultimate tool for organizing your repair shop. Repair Ticketing, Stock Control, Customer Coms, Scheduling, Estimating
Comprehensive cloud-based management solution for businesses. Includes Accounting, CRM, Projects, HR, etc on any device.
A scalable cloud ERP platform that connects finance, sales, inventory, production, and people workflows all in one place. Made for ANZ. Learn more about MYOB Acumatica
NetSuite business management manages financials, CRM, inventory, supply chain & omnichannel commerce with one fully-integrated system.

Reviews of RemOnline

Average score

Overall
5.0
Ease of Use
4.6
Customer Service
5.0
Features
4.6
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Jakub
Jakub
CEO in Poland
Verified LinkedIn User
Telecommunications, Self Employed
Used the Software for: 6-12 months
Reviewer Source

It is really good!

5.0 7 months ago

Pros:

Mobile app, custom labor names and details

Cons:

Some features are available in quite expensive plans

Alternatives Considered: Gincore

Reasons for Switching to RemOnline: Price, and the fact that it's not from Russia ;))

Luke
Owner in UK
Consumer Electronics, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good for organising your work load

5.0 7 months ago

Pros:

Best thing is the simple way my customers get notifications. The app update is very good too

Cons:

Having to manually pay monthly. Can add a direct debit

Stanislav
Director in Montenegro
Sporting Goods, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfect CRM for bike service

5.0 7 months ago

Comments: I tried different plans of RemOnline, there are a lot of possibilities for small and big companies. Now I choose the right plan and have all necessary information about the orders in one place.

Pros:

I used RemOnline for about 1 year for my bike service. Also I used it for my shop and rent of the bikes. It has all necessary for my daily work. Most of all I like templates for my rent and I send directly all work list to my clients.

Cons:

Sometimes it's too slow and need time to wait to download some photos or documents.

Alternatives Considered: Google Calendar, AMO and Microsoft Excel

Reasons for Switching to RemOnline: I like that you have mobile application and possibility to create templates and download photos, where I could easily see them for every customer.

Jamie
Operations Manager in UK
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

An excellent all in one package

5.0 5 months ago

Comments: From our fist day we've had nothing but good experiences. The sales manager [sensitive content hidden] has been simply amazing & is a credit to RemOnline. Her product knowledge is staggering! Any questions I had (and believe me I had lots) she answered them, any template changes she help us. When we requested a google meet it was never a problem - she was always happy to help in any way she could. [sensitive content hidden] customer service is excellent & was a contributing factor to us as business purchasing this software!

Pros:

The reason I like RemOnline is that is does it all, it's easy to use & you have the ability to edit multiple sections to suit your own business. Nothing is hard work.

Cons:

I have nothing negative to say, the software is excellent!

Mateusz
Owner in Poland
Online Media, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Best CRM for small bussines

5.0 7 months ago

Pros:

Fast support and very easy use on the computer and mobile.

Cons:

all is the best. I am owner in the small bussines in the gsm reapir. The best crm!