---
description: Learn more about PaceKB price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PaceKB Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [PaceKB](/software/1046202/pacekb)

# PaceKB

Canonical: https://www.capterra.co.nz/software/1046202/pacekb

> PaceKB is a hosted Knowledge Base service that helps reduce average support time significantly.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses PaceKB?

Businesses looking to streamline their support workflow and reduce average customer support wait times.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: PaceKB

## Commercial Context

- **Starting Price**: US$7.50
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Catalog Management
- Collaboration Tools
- Customisable Branding
- Customisable Templates
- Feedback Management
- Full Text Search
- Knowledge Management
- Multi-Language
- Reporting/Analytics
- Rich Text Editor
- SEO Management
- Self Service Portal
- User Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Knowledge Base Software](https://www.capterra.co.nz/directory/32454/knowledge-base/software)

## Alternatives

1. [Confluence](https://www.capterra.co.nz/software/136446/confluence) — 4.5/5 (3663 reviews)
2. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Guru](https://www.capterra.co.nz/software/145390/guru) — 4.8/5 (639 reviews)
4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Document360](https://www.capterra.co.nz/software/177031/document360) — 4.7/5 (290 reviews)

## Reviews

### "Best for CRM use" — 5.0/5

> **Rudro** | *1 July 2023* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: It offers API with additional customization according to customer demand. The dashboard is amazing. It contains all the features to tweak.
> 
> **Cons**: Drop and drag feature is slow. Live chat option should be more accessible.
> 
> For small size business it is a great software to start. The features are great to start with.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1046202/pacekb)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10007157/PaceKB/> |
| en-AE | <https://www.capterra.ae/software/1046202/pacekb> |
| en-AU | <https://www.capterra.com.au/software/1046202/pacekb> |
| en-CA | <https://www.capterra.ca/software/1046202/pacekb> |
| en-GB | <https://www.capterra.co.uk/software/1046202/pacekb> |
| en-IE | <https://www.capterra.ie/software/1046202/pacekb> |
| en-IL | <https://www.capterra.co.il/software/1046202/pacekb> |
| en-IN | <https://www.capterra.in/software/1046202/pacekb> |
| en-NZ | <https://www.capterra.co.nz/software/1046202/pacekb> |
| en-SG | <https://www.capterra.com.sg/software/1046202/pacekb> |
| en-ZA | <https://www.capterra.co.za/software/1046202/pacekb> |

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