---
description: Learn more about Infraon Infinity price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infraon Infinity Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Infraon Infinity](/software/1044708/infraon-infinity)

# Infraon Infinity

Canonical: https://www.capterra.co.nz/software/1044708/infraon-infinity

> Infraon Infinity offers a stress-free approach to ITOPs with a modular platform to scale modernization based on growth needs.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Infraon Infinity?

North America, Europe, APAC, MEA and Australia

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: EverestIMS Technologies
- **Founded**: 2017

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Bangladesh, Bhutan, Canada, China, Fiji, Hong Kong SAR China, India, Indonesia, Japan, Kuwait, Malaysia, Maldives, Myanmar (Burma), New Zealand, Oman, Philippines, Qatar, Samoa, Saudi Arabia and 3 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Audit Management
- Automated Routing
- Change Management
- Collaboration Tools
- Contract/License Management
- Inventory Management
- Knowledge Base Management
- Multi-Channel Communication
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.co.nz/directory/30077/it-asset-management/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Alternatives

1. [Atera](https://www.capterra.co.nz/software/144309/atera) — 4.5/5 (446 reviews)
2. [Iru](https://www.capterra.co.nz/software/181954/Iru) — 4.9/5 (477 reviews)
3. [ACMP Suite](https://www.capterra.co.nz/software/175522/acmp-inventory) — 4.5/5 (173 reviews)
4. [IT Glue](https://www.capterra.co.nz/software/170401/itglue) — 4.6/5 (331 reviews)
5. [Wasp Asset](https://www.capterra.co.nz/software/80853/assetcloud) — 4.5/5 (376 reviews)

## Reviews

### "The one of the best workflow automator- Infraon ITSM" — 5.0/5

> **Saumya** | *11 December 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The UI is really great. 
Their customization on dashboard, report and workflow is good.
It is an integrated platform
New gen AI -powered insights
There are easy edit and assign options
Pricing is good with the features they have
> 
> **Cons**: Nothing much but need to support more integration.
> 
> I was using it for my personal use to try out the platform. On a whole, I felt comfortable using it and I would recommend it as one of the best ITSM solutions in the market.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1044708/infraon-infinity)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10006061/Infraon-Infinity/> |
| en-AE | <https://www.capterra.ae/software/1044708/infraon-infinity> |
| en-AU | <https://www.capterra.com.au/software/1044708/infraon-infinity> |
| en-CA | <https://www.capterra.ca/software/1044708/infraon-infinity> |
| en-GB | <https://www.capterra.co.uk/software/1044708/infraon-infinity> |
| en-IE | <https://www.capterra.ie/software/1044708/infraon-infinity> |
| en-IL | <https://www.capterra.co.il/software/1044708/infraon-infinity> |
| en-IN | <https://www.capterra.in/software/1044708/infraon-infinity> |
| en-NZ | <https://www.capterra.co.nz/software/1044708/infraon-infinity> |
| en-SG | <https://www.capterra.com.sg/software/1044708/infraon-infinity> |
| en-ZA | <https://www.capterra.co.za/software/1044708/infraon-infinity> |

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