---
description: Learn more about WhatsApp Business API price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: WhatsApp Business API Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [WhatsApp Business API](/software/1043737/whatsapp-business-api)

# WhatsApp Business API

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> WhatsApp API that allows businesses to communicate with customers, assign multiple agents, record conversations \& more using WhatsApp.
> 
> Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 20 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeleTweet MarketiX

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- 2-Way Messaging
- Automated Responses
- Campaign Planning
- Campaign Scheduling
- Contact Management
- Mass Texting
- Reporting/Analytics
- Scheduled Messaging

## Category

- [SMS Marketing Software](https://www.capterra.co.nz/directory/30842/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.capterra.co.nz/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.capterra.co.nz/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [Text Request](https://www.capterra.co.nz/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Clearstream](https://www.capterra.co.nz/software/158103/clearstream) — 4.8/5 (656 reviews)
5. [WAWCD](https://www.capterra.co.nz/software/1064255/wawcd) — 5.0/5 (54 reviews)

## Reviews

### "Meet the needs of organizations" — 5.0/5

> **Elisabete** | *24 March 2023* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Ease and engagement, allow you to quickly respond to messages. In addition, there is an increase in returns from consumers.
> 
> **Cons**: It is not possible to integrate with a CRM system.
> 
> The API has an easy analogy, fast communication. You can send personalized messages, notices and promotions.

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### "Job opportunity App" — 5.0/5

> **Verified Reviewer** | *27 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It helps me to market my services to the world because it has an opinion of connection with other business Apps like Facebook. With the help of WhatsApp business I have gotten a lot of projects to do from different clients.
> 
> **Cons**: When I was a newbie it was difficult for me to understand their help informations so I used to figure out by myself on what to do.
> 
> WhatsApp business is great especially for business people and me as a freelancer. I just feel comfortable whenever am using the App.

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### "Opnion on WhatsApp Business API" — 3.0/5

> **Jiandae** | *15 March 2023* | Computer & Network Security | Recommendation rating: 6.0/10
> 
> **Pros**: The ability to call my friend as a community
> 
> **Cons**: Add a feature which will enable an individual to send text or make a call without save a number
> 
> I used Whatsapp Business to send document to my customers but something to improve is allowing more large file sending over whatssap API

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### "what i love about Whatsapp Business API" — 5.0/5

> **Lucy** | *22 September 2023* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Reaches many people, saves time,  secure , affordable and it is a unique business account
> 
> **Cons**: information protection is not assured  and there is time limit of responding to clients.
> 
> business problems is that you can meet with scammers as there is insecurity and the benefit is that it grows business because my data reaches many people.

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### "Easy setup" — 5.0/5

> **Orotusin** | *11 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is a very fast and cheap way to send informations and communicate. You can communicate with large population at once, information can be reached easily with no stress.
> 
> **Cons**: Sometimes network server can obstruct the use of video or audio call , causing unable information passing.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1043737/whatsapp-business-api)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10005471/WhatsApp-Business-API/> |
| en-AE | <https://www.capterra.ae/software/1043737/whatsapp-business-api> |
| en-AU | <https://www.capterra.com.au/software/1043737/whatsapp-business-api> |
| en-CA | <https://www.capterra.ca/software/1043737/whatsapp-business-api> |
| en-GB | <https://www.capterra.co.uk/software/1043737/whatsapp-business-api> |
| en-IE | <https://www.capterra.ie/software/1043737/whatsapp-business-api> |
| en-IL | <https://www.capterra.co.il/software/1043737/whatsapp-business-api> |
| en-IN | <https://www.capterra.in/software/1043737/whatsapp-business-api> |
| en-NZ | <https://www.capterra.co.nz/software/1043737/whatsapp-business-api> |
| en-SG | <https://www.capterra.com.sg/software/1043737/whatsapp-business-api> |
| en-ZA | <https://www.capterra.co.za/software/1043737/whatsapp-business-api> |

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