---
description: Learn more about Adaxes price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Adaxes Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Server Management Software](/directory/10019/server-management/software) > [Adaxes](/software/104322/adaxes)

# Adaxes

Canonical: https://www.capterra.co.nz/software/104322/adaxes

> Active Directory management and automation: Provisioning, RBAC, AD Web Access, Self Password Reset, Exchange \&amp; Office 365 automation.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Adaxes?

Medium and large companies with Active Directory based IT systems: enterprises, educational institutions, government institutions, etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Softerra
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$1,600.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Licensed in packages per enabled and not expired user accounts in AD.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Certification
- Compliance Management
- Credential Management
- Event Logs
- Multi-Factor Authentication
- Privileged Account Management
- Scheduling
- Self-Service Access Request
- Single Sign On

## Support Options

- Chat

## Category

- [Server Management Software](https://www.capterra.co.nz/directory/10019/server-management/software)

## Related Categories

- [Server Management Software](https://www.capterra.co.nz/directory/10019/server-management/software)
- [Identity Management Software](https://www.capterra.co.nz/directory/30777/identity-management/software)

## Alternatives

1. [Okta](https://www.capterra.co.nz/software/119653/okta) — 4.7/5 (930 reviews)
2. [JumpCloud Directory Platform](https://www.capterra.co.nz/software/175092/jumpcloud-daas) — 4.6/5 (264 reviews)
3. [tenfold](https://www.capterra.co.nz/software/1020579/tenfold) — 4.5/5 (66 reviews)
4. [1Password](https://www.capterra.co.nz/software/176113/1password) — 4.7/5 (2123 reviews)
5. [Bitwarden](https://www.capterra.co.nz/software/210695/bitwarden) — 4.7/5 (213 reviews)

## Reviews

### "Best AD Self Service Tool for remote users" — 5.0/5

> **Sam** | *23 April 2021* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to remotely reset a password using a public URL and SSL Certificate. The ease of setup was quick and easy.  Already after a few  months getting great feedback over previous AD Self service product.
> 
> **Cons**: Lots of features built into the price when we only needed the Password reset/unlock piece.  A little pricey, but well worth it in the long run.
> 
> I always say an application is only as good as the support provided, and even during the trial, the support team was quick and quickly resolved the issues we had.  Answered all our questions  and made the transition to their product a smooth one.  Look and feel is updated and current feeling and integration into Windows is a bonus.

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### "Adaxes review" — 5.0/5

> **Yeong Yik** | *10 October 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: super easy to use, great UI, great automation rules that simplify a lot of tedious work, workflow approval provide great audit logs who did what and when
> 
> **Cons**: no full integration to manage office365 object and rely on powershell script, no web based application for the adaxes main configuration
> 
> excellent, all the team members like it and streamline our entire IT ops workflow.

-----

### "IT manager" — 4.0/5

> **Tony** | *1 September 2010*
> 
> **Pros**: AD automation&#13;&#10;Automated creation of Exchange mailboxes&#13;&#10;Approval-based workflow&#13;&#10;Web Interface for administrators, self-service and helpdesk
> 
> **Cons**: no support for scheduling of AD reports
> 
> Recommended for automation of AD user provisioning.

-----

### "Excellent software for delegation of AD management" — 5.0/5

> **Craig** | *20 July 2020* | Business Supplies & Equipment | Recommendation rating: 10.0/10
> 
> **Pros**: The software works great as a way to delegate AD management abilities to our help desk without granting them domain admin rights or futzing with delegation of roles in AD.  Bonus there is also a lot more features such as automating tasks, automated group building based on rules, automated reporting and so on. We use it daily and the help desk uses it most of the day for their work. This product was also the least expensive for the niche it fills so I was not expecting near as much as I got.
> 
> **Cons**: I wish it had the ability to manage mobile devices but that might be coming. They recently added the ability to view them although its not as nice as the view in Exchange. Software support hours can be challenging but damn their support team has been super awesome to the point of writing scripts for us which I never expected.

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### "Happy Adaxes Customer" — 5.0/5

> **Adam** | *8 March 2017* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and design from an IT Pro point of view. Doesn't take too long to set up an entire process for new users and departures.
> 
> **Cons**: Can be some things you'll have to learn or get support on due to the complexity of some tasks you want to do. Support may take a day to get back to you, but the response is well researched and generally won't require any more back and forths.
> 
> I've been using Adaxes for a while - there's a small learning curve, but it's aimed at someone who's an IT Pro rather than an IT Developer.&#13;&#10;&#13;&#10;If you want to be able to manage user creation, deletion, changes as well as the flow on effects when these events occur, Adaxes gives you a great framework to use.&#13;&#10;&#13;&#10;There's a lot of inbuilt functionality, but if something's missing you can either call external programs or just use PowerShell commands.&#13;&#10;&#13;&#10;One other big benefit in this product is an effortless web front-end. I'm not a web dev by any stretch, but using clickable menus to create multiple sites and customise what options are visible lets me pass on the user management aspect to others, knowing they can only do what I let them.&#13;&#10;&#13;&#10;Highly recommend this product, and you don't need to be a big business to get a lot of value out of it.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/104322/adaxes)

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