---
description: Learn more about CommandLink ITSM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CommandLink ITSM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [CommandLink ITSM](/software/1042046/commandlink-itsm)

# CommandLink ITSM

Canonical: https://www.capterra.co.nz/software/1042046/commandlink-itsm

> CommandLink delivers superior software defined network and communication infrastructure by leveraging our proprietary software.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CommandLink ITSM?

CommandLink caters to businesses with large diverse networks across the globe.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CommandLink

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Alerts/Escalation
- Asset Tracking
- Configuration Management
- Contract/License Management
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback

## Integrations (51 total)

- AFAS Software
- AMF Cloud
- ANVA Hub
- AccountView
- Acquirell
- ActiveCampaign
- BaseNet
- Bigin by Zoho CRM
- Bullhorn Recruitment Cloud
- Carerix
- ConnectWise MDR
- ConnectWise RMM
- ConnectWise SIEM
- Efficy CRM
- Exact Synergy

... and 36 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.capterra.co.nz/software/1010807/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews)
4. [ServiceNow](https://www.capterra.co.nz/software/152871/servicenow) — 4.5/5 (344 reviews)
5. [TeamDynamix](https://www.capterra.co.nz/software/121317/teamdynamix) — 4.4/5 (150 reviews)

## Reviews

### "Great Experience" — 5.0/5

> **Amy** | *14 May 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: CommandLink is so easy to work with. They have thought of everything.
> 
> **Cons**: So far I can't think of anything that comes to mind.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1042046/commandlink-itsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10004181/CommandLink-ITSM/> |
| en-AE | <https://www.capterra.ae/software/1042046/commandlink-itsm> |
| en-AU | <https://www.capterra.com.au/software/1042046/commandlink-itsm> |
| en-CA | <https://www.capterra.ca/software/1042046/commandlink-itsm> |
| en-GB | <https://www.capterra.co.uk/software/1042046/commandlink-itsm> |
| en-IE | <https://www.capterra.ie/software/1042046/commandlink-itsm> |
| en-IL | <https://www.capterra.co.il/software/1042046/commandlink-itsm> |
| en-IN | <https://www.capterra.in/software/1042046/commandlink-itsm> |
| en-NZ | <https://www.capterra.co.nz/software/1042046/commandlink-itsm> |
| en-SG | <https://www.capterra.com.sg/software/1042046/commandlink-itsm> |
| en-ZA | <https://www.capterra.co.za/software/1042046/commandlink-itsm> |

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