---
description: Learn more about TIKTING price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TIKTING Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [TIKTING](/software/1038612/tikting)

# TIKTING

Canonical: https://www.capterra.co.nz/software/1038612/tikting

> TIKTING® Help Desk \& Change Management System.

ITIL v4 Compliant ITSM
Priority, Levels and SLA
AI Tickets
KB \& Chat
Fully Customizable
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses TIKTING?

Govt \& Administration
Software \& IT Services
Airport, Hotel, Travel \& Tours
Bank \& Financial Institutions
Law Firms
University \& Schools
Industries
Corporations
Hospital
Pharmaceutical
Real Estate

## About the vendor

- **Company**: ITDEVTECH

## Commercial Context

- **Starting Price**: US$36.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Distributor Prices 
Unlimited users with Microsoft Active Directory sync + local users.
Unlimited nodes with unmetered concurrent connections.
First Year $36 / Technician / Month (Charged Annually).
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands and 157 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Automated Routing
- CRM
- Call Centre Management
- Catalog Management
- Change Management
- Collaboration Tools
- Content Management
- Dashboard
- Discussions/Forums
- Full Text Search
- Inventory Management
- Issue Auditing
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritisation
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Text Editing
- Third-Party Integrations
- User Management
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Asset Management Software](https://www.capterra.co.nz/directory/30077/it-asset-management/software)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.nz/directory/30077/it-asset-management/software)
- [Asset Tracking Software](https://www.capterra.co.nz/directory/30837/asset-tracking/software)
- [Issue Tracking Software](https://www.capterra.co.nz/directory/30675/issue-tracking/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [JIRA Service Management](https://www.capterra.co.nz/software/138769/jira-service-management) — 4.5/5 (763 reviews)
4. [Salesforce Service Cloud](https://www.capterra.co.nz/software/136189/salesforce) — 4.5/5 (820 reviews)
5. [Vivantio](https://www.capterra.co.nz/software/132880/vivantio) — 4.3/5 (178 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1038612/tikting)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10001589/TIKTING/> |
| en-AE | <https://www.capterra.ae/software/1038612/tikting> |
| en-AU | <https://www.capterra.com.au/software/1038612/tikting> |
| en-CA | <https://www.capterra.ca/software/1038612/tikting> |
| en-GB | <https://www.capterra.co.uk/software/1038612/tikting> |
| en-IE | <https://www.capterra.ie/software/1038612/tikting> |
| en-IL | <https://www.capterra.co.il/software/1038612/tikting> |
| en-IN | <https://www.capterra.in/software/1038612/tikting> |
| en-NZ | <https://www.capterra.co.nz/software/1038612/tikting> |
| en-SG | <https://www.capterra.com.sg/software/1038612/tikting> |
| en-ZA | <https://www.capterra.co.za/software/1038612/tikting> |
| fr | <https://www.capterra.fr/software/1038612/tikting> |
| fr-BE | <https://fr.capterra.be/software/1038612/tikting> |
| fr-CA | <https://fr.capterra.ca/software/1038612/tikting> |
| fr-LU | <https://www.capterra.lu/software/1038612/tikting> |

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