---
description: Learn more about Bonder price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bonder Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Bonder](/software/1038585/bonder)

# Bonder

Canonical: https://www.capterra.co.nz/software/1038585/bonder

> Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bonder?

Bonder helps manufacturers and service providers increase productivity and customer satisfaction - all at a fair price and without hidden costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vertical Codes
- **Founded**: 2018

## Commercial Context

- **Starting Price**: €5,900.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Contact us for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Account Management
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Chatbot
- Collaboration Tools
- Communication Management
- Contact Database
- Contract/License Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Support
- Customisable Templates
- Email Management
- Engagement Tracking
- Feedback Management
- IT Asset Management
- Inbox Management
- Knowledge Base Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Onboarding
- Prioritisation
- Problem Management
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service History
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Technician Management
- Third-Party Integrations
- Usage Tracking/Analytics

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)
- [Field Service Management Software](https://www.capterra.co.nz/directory/10009/field-service-management/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [Maintenance Management Software](https://www.capterra.co.nz/directory/30058/maintenance-management/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
3. [TeamSupport](https://www.capterra.co.nz/software/87908/teamsupport) — 4.5/5 (848 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [Vivantio](https://www.capterra.co.nz/software/132880/vivantio) — 4.3/5 (178 reviews)

## Reviews

### "Selfservice Tool das viele Zeit im Support" — 5.0/5

> **Peter** | *31 October 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Die Möglichkeit dass sich User selbst Informationen zu den Produkten einfach holen können.
> 
> **Cons**: Nein, mir gefällt Bonder mit den Funktionen die enthalten sind.
> 
> Gut, durchdachte intuitive Software - welche einen Nische im Softwarebereich abdeckt.

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### "Digitale Maschinenverwaltung erleichtert die Arbeit im Büro und im Feld." — 5.0/5

> **Florian** | *19 February 2024* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Am besten gefällt mir, dass man den gesamten Lebenszyklus einer Maschine sehen kann. Von Wartungen, über Supportfällen bis hin zu Selbsthilfen der Endkunden. Ebenfalls erleichtert es die Arbeit im Service erheblich, wenn die Kunden Ihre Störungen mit Checklisten alleine beheben können.
> 
> **Cons**: Die Benutzerverwaltung ist noch schwierig im Feld zu handhaben.

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### "Bonder ServicePlatform" — 5.0/5

> **Peter** | *31 January 2024* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Integration in unseren Workflow. Anbindung an unsere Datenbank. Interaktion mit den Kunden.
> 
> **Cons**: Flexibilität der Listviews. Je nach Nutzer wäre es oft hilfreich wenn Listviews dynamisch wären, sprich das man die Spalten und Filter selber bestimmen kann.
> 
> Eine tolle Plattform die sich sehr schnell weiterentwickelt. Ein Team das neue Anforderungen rasch und professionell implementiert.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1038585/bonder)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1038585/bonder> |
| de-AT | <https://www.capterra.at/software/1038585/bonder> |
| de-CH | <https://www.capterra.ch/software/1038585/bonder> |
| en | <https://www.capterra.com/p/10001564/Bonder/> |
| en-AE | <https://www.capterra.ae/software/1038585/bonder> |
| en-AU | <https://www.capterra.com.au/software/1038585/bonder> |
| en-CA | <https://www.capterra.ca/software/1038585/bonder> |
| en-GB | <https://www.capterra.co.uk/software/1038585/bonder> |
| en-IE | <https://www.capterra.ie/software/1038585/bonder> |
| en-IL | <https://www.capterra.co.il/software/1038585/bonder> |
| en-IN | <https://www.capterra.in/software/1038585/bonder> |
| en-NZ | <https://www.capterra.co.nz/software/1038585/bonder> |
| en-SG | <https://www.capterra.com.sg/software/1038585/bonder> |
| en-ZA | <https://www.capterra.co.za/software/1038585/bonder> |

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