---
description: Learn more about Ace Peak Cloud CX price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ace Peak Cloud CX Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Ace Peak Cloud CX](/software/1032428/cloud-contact-center)

# Ace Peak Cloud CX

Canonical: https://www.capterra.co.nz/software/1032428/cloud-contact-center

> Unified communication platform with voice, video, and messaging in one place, supported by AI tools and global reliability from Acepeak
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Ace Peak Cloud CX?

Ideal for customer-centric businesses, remote teams, and companies needing a unified platform for voice, video, and collaboration.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Ace Peak Investment

## Commercial Context

- **Starting Price**: US$26.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador and 31 more

## Features

- Automated Routing
- Computer Telephony Integration
- Reporting/Analytics

## Integrations (5 total)

- Freshdesk
- HubSpot CRM
- Pipedrive
- Slack
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews)
2. [ICTContact](https://www.capterra.co.nz/software/191194/ictcontact) (0 reviews)
3. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
5. [Webex Suite](https://www.capterra.co.nz/software/733/webex) — 4.4/5 (7396 reviews)

## Reviews

### "Reliable UCaaS platform with useful CX features" — 5.0/5

> **Verified Reviewer** | *25 December 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Clear call quality and stable call routing
2. Easy to use with helpful call management tools
3. Responsive customer support
4. Good value for money
> 
> **Cons**: 1. Advanced features require some onboarding
2. Minor bugs early on, but quickly resolved by support
> 
> Acepeak has been dependable for call center operations and daily workflows. The communication quality is consistent, and it scales well as our needs grow.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1032428/cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/254873/Cloud-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1032428/cloud-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1032428/cloud-contact-center> |
| en-CA | <https://www.capterra.ca/software/1032428/cloud-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1032428/cloud-contact-center> |
| en-IE | <https://www.capterra.ie/software/1032428/cloud-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1032428/cloud-contact-center> |
| en-IN | <https://www.capterra.in/software/1032428/cloud-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1032428/cloud-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1032428/cloud-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1032428/cloud-contact-center> |

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