---
description: Learn more about RemoteOperator Helpdesk price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RemoteOperator Helpdesk Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [RemoteOperator Helpdesk](/software/1031753/remoteoperator-helpdesk)

# RemoteOperator Helpdesk

Canonical: https://www.capterra.co.nz/software/1031753/remoteoperator-helpdesk

> Remote control tool in Japanese that enables local technicians to address their customer or colleague’s technical issues remotely.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses RemoteOperator Helpdesk?

RemoteOperator is a remote control application for companies in Japan with an in-house helpdesk or remote support services.

## About the vendor

- **Company**: Intercom

## Commercial Context

- **Starting Price**: JP¥18,000
- **Pricing Details**: Available at 18,000 Yen per month and up.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Japanese
- **Available Countries**: Japan

## Features

- Real-Time Chat
- Remote Access/Control
- Screen Sharing
- Troubleshooting

## Support Options

- Email/Help Desk
- Chat

## Category

- [Remote Support Software](https://www.capterra.co.nz/directory/30928/remote-support/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.co.nz/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.capterra.co.nz/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.co.nz/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Iperius Remote](https://www.capterra.co.nz/software/219280/iperius-remote) — 4.3/5 (227 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1031753/remoteoperator-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/254164/RemoteOperator-Helpdesk/> |
| en-AE | <https://www.capterra.ae/software/1031753/remoteoperator-helpdesk> |
| en-AU | <https://www.capterra.com.au/software/1031753/remoteoperator-helpdesk> |
| en-CA | <https://www.capterra.ca/software/1031753/remoteoperator-helpdesk> |
| en-GB | <https://www.capterra.co.uk/software/1031753/remoteoperator-helpdesk> |
| en-IE | <https://www.capterra.ie/software/1031753/remoteoperator-helpdesk> |
| en-IL | <https://www.capterra.co.il/software/1031753/remoteoperator-helpdesk> |
| en-IN | <https://www.capterra.in/software/1031753/remoteoperator-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/software/1031753/remoteoperator-helpdesk> |
| en-SG | <https://www.capterra.com.sg/software/1031753/remoteoperator-helpdesk> |
| en-ZA | <https://www.capterra.co.za/software/1031753/remoteoperator-helpdesk> |
| ja | <https://www.capterra.jp/software/1031753/remoteoperator-helpdesk> |

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