---
description: Learn more about Tugger price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Tugger Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Tugger

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> Tugger connects your business systems to AI tools and Power BI. Ask your data anything in plain English, or build dashboards. No code.
> 
> Verdict: Rated **4.8/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Tugger?

SMEs and mid-market businesses wanting more from their data without the cost of traditional BI projects. Strong fit for field service businesses, finance teams, sales teams, and accountancy practices.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 31 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tugger

## Commercial Context

- **Starting Price**: £125.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Tugger operates a subscription model with no tie in so you're free to leave at any time. There are four core prices, starting from £125 pcm as well as a bespoke option. Price is dependent on how much data you want to transfer.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Customisable Reports
- Dashboard Creation
- Data Analysis Tools
- Data Capture and Transfer
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Integration
- Data Management
- Data Mapping
- Data Migration
- Data Quality Control
- Data Synchronisation
- Data Visualisation
- Data Warehouse Software
- Multiple Data Sources
- Reporting/Analytics
- Third-Party Integrations
- Visual Analytics

## Integrations (44 total)

- 8x8 Contact Center
- 8x8 Work
- ApprovalMax
- AroFlo
- Asana
- BambooHR
- BigChange
- Breathe
- Cezanne HR
- ChatGPT
- Cin7 Core
- Claude
- Clockify
- Copilot
- Deputy

... and 29 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [ETL Tools](https://www.capterra.co.nz/directory/31099/etl/software)

## Related Categories

- [ETL Tools](https://www.capterra.co.nz/directory/31099/etl/software)
- [Reporting Tools](https://www.capterra.co.nz/directory/30053/reporting/software)
- [Data Management Platforms](https://www.capterra.co.nz/directory/32261/data-management-platforms/software)
- [Data Visualization Tools](https://www.capterra.co.nz/directory/30696/data-visualization/software)
- [Data Analysis Software](https://www.capterra.co.nz/directory/31077/data-analysis/software)

## Alternatives

1. [Google Analytics 360](https://www.capterra.co.nz/software/177042/google-analytics) — 4.7/5 (8089 reviews)
2. [Microsoft Power BI](https://www.capterra.co.nz/software/176586/power-bi) — 4.6/5 (1870 reviews)
3. [Tableau](https://www.capterra.co.nz/software/77260/tableau) — 4.6/5 (2348 reviews)
4. [Quire](https://www.capterra.co.nz/software/1032942/quire) — 4.8/5 (136 reviews)
5. [Domo](https://www.capterra.co.nz/software/119119/domo) — 4.3/5 (329 reviews)

## Reviews

### "simPRO data extraction & analysis" — 5.0/5

> **Hayden** | *8 April 2024* | Utilities | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of set up and great customer service
> 
> **Cons**: Doesn't seem to be any negatives - it just works
> 
> I was only involved in the early setup (now handed over to the business), but for a Power BI novice I managed to get tugging and solving some immediate data access/reconciliation issues just using Excel. The product is intuitive and documentation simple to follow. And most importantly it does what it says on the tin.

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### "Tugger have been instrumental in transforming our reporting" — 5.0/5

> **Neil** | *2 May 2025* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Tugger provide quick and easy access to data in our Computer Aided Facilities Management system.
> 
> **Cons**: The data can be up to 6 hours old in our case. This is not ideal and we would like to see the data within 15 minutes of real time data; However, Tugger are improving their product offering all the time.
> 
> We use MS Power BI to connect to the data and can produce simple reports in minutes. We obviously do have more complicated organisational and client reports. They took some time to produce but 'data wise' the reports are fully automated. We would like to see the data to be near real-time, however the data is actually fresher than that provided by our CAFM system.
Tugger are updating their product offering all the time, most recently with their own Power BI Service in their cloud/data warehouse. The support team are great and have been a great help with the reports we create in addition to the reports they created for us.

-----

### "My Experience Working with Tugger" — 5.0/5

> **Cian** | *1 November 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Tugger is a fantastic tool that makes it easy to work with data from SimPro - data that would have been a headache to pull on my own. Everyone I've interacted with, from \[sensitive content hidden\] in sales to \[sensitive content hidden\] in support, has been personable, knowledgeable, and responsive to all my questions.
> 
> **Cons**: My least favorite thing about Tugger is navigating through the large amount of data it pulls- there’s just so much to sift through\! It's more of an analyst challenge than an issue with Tugger itself.
> 
> My experience with Tugger has been excellent overall. They’re a fantastic partner for anyone needing to pull data from various systems in a straightforward, seamless way. Tugger has removed the need for data engineering in my workflow, saving me either: 1) a huge amount of time learning a new skill, or 2) the expense of hiring another team member to fill the skill gap.

As I mentioned above, the team is great and adds a lot of value to the product itself. I'll be staying with Tugger in the future as it's a great service.

-----

### "Great Support, Huge Potential" — 5.0/5

> **Daud** | *22 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: Customer Support has been absolutely outstanding, they’ve guided me through even the smallest details in Power Query to ensure I got exactly what I needed. I really appreciated their kindness in extending my trial period, giving us the time we needed to make a well informed decision.
> 
> **Cons**: Some of the templates were a bit challenging to interpret due to their size and complexity, but Tugger’s support team has been incredibly helpful and responsive, which made a big difference.
> 
> So far, its been amazing. The customer support is one of the best, they really make the efforts to address  your concerns and solve them as soon as possible. Amazing and helpful team that they have got.

-----

### "Get Tugging" — 4.0/5

> **Andrew** | *1 October 2025* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: - Easy to set up and link to your data to Tugger
- Easy to link your data to Power Query / Powe BI
- The ability to pull data from your system multiple times a day is what makes this useful to us.
- Great range of tables to pull data from
> 
> **Cons**: - Some of the data fields in the tables that get pulled through are not as great as they could be and require work to get them to a usable state.
> 
> Very positive, it has opened some great opportunities for creating reports, upgrading and automating workflows, all for a good value for money.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1030146/tugger)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252072/Tugger/> |
| en-AE | <https://www.capterra.ae/software/1030146/tugger> |
| en-AU | <https://www.capterra.com.au/software/1030146/tugger> |
| en-CA | <https://www.capterra.ca/software/1030146/tugger> |
| en-GB | <https://www.capterra.co.uk/software/1030146/tugger> |
| en-IE | <https://www.capterra.ie/software/1030146/tugger> |
| en-IL | <https://www.capterra.co.il/software/1030146/tugger> |
| en-IN | <https://www.capterra.in/software/1030146/tugger> |
| en-NZ | <https://www.capterra.co.nz/software/1030146/tugger> |
| en-SG | <https://www.capterra.com.sg/software/1030146/tugger> |
| en-ZA | <https://www.capterra.co.za/software/1030146/tugger> |

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