---
description: Learn more about tbITSM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: tbITSM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [tbITSM](/software/1030067/tbitsm)

# tbITSM

Canonical: https://www.capterra.co.nz/software/1030067/tbitsm

> It is an ITSM solution that helps businesses manage changes, incidents, problems, requests, configuration, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses tbITSM?

State Data Center
Smart City
Safe City
BFSI
Defense
Telecom
Large Enterprise
Medium Enterprise
Service Providers

## About the vendor

- **Company**: TechBridge Consultancy Services

## Commercial Context

- **Pricing Details**: Please contact TechBridge Consultancy Services directly for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: India, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Change Management
- Configuration Management
- Contract/License Management
- Inventory Management
- Knowledge Base Management
- Multi-Channel Communication
- Prioritisation
- Problem Management
- Release Management
- Reporting & Statistics
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.co.nz/directory/30676/itsm/software)
- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.co.nz/directory/30672/it-service/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [Milvus](https://www.capterra.co.nz/software/202528/milvus) — 4.8/5 (298 reviews)
5. [Supremo Remote Desktop](https://www.capterra.co.nz/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1030067/tbitsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251968/tbITSM/> |
| en-AE | <https://www.capterra.ae/software/1030067/tbitsm> |
| en-AU | <https://www.capterra.com.au/software/1030067/tbitsm> |
| en-CA | <https://www.capterra.ca/software/1030067/tbitsm> |
| en-GB | <https://www.capterra.co.uk/software/1030067/tbitsm> |
| en-IE | <https://www.capterra.ie/software/1030067/tbitsm> |
| en-IL | <https://www.capterra.co.il/software/1030067/tbitsm> |
| en-IN | <https://www.capterra.in/software/1030067/tbitsm> |
| en-NZ | <https://www.capterra.co.nz/software/1030067/tbitsm> |
| en-SG | <https://www.capterra.com.sg/software/1030067/tbitsm> |
| en-ZA | <https://www.capterra.co.za/software/1030067/tbitsm> |

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