---
description: Learn more about Expertflow Contact Center price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Expertflow Contact Center Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Expertflow Contact Center](/software/1029736/expertflow-contact-center)

# Expertflow Contact Center

Canonical: https://www.capterra.co.nz/software/1029736/expertflow-contact-center

> Customer care for voice, video, chat(web,sms,FB,WhatsApp..), email. IVR with CRM \& AI integration (bots, biometrics, customer journey)
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Expertflow Contact Center?

Banks, Mobile Operators, Utilities, Healthcare, Airlines
Expertflow has support offices in Europe, Africa, and South Asia

## About the vendor

- **Company**: Expertflow
- **Founded**: 2007

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Per User
- **Pricing Details**: per concurrent agent
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Switzerland

## Features

- Activity Dashboard
- Agent Interface
- Automated Routing
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Chatbot
- Computer Telephony Integration
- Contact Management
- Customer Surveys
- Feedback Management
- IVR
- Multi-Channel Communication
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback

## Support Options

- Chat

## Category

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)
- [Contact Centre Quality Assurance Software](https://www.capterra.co.nz/directory/33415/contact-center-quality-assurance/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.nz/software/169505/zoho-desk) — 4.5/5 (2211 reviews)
2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [JustCall](https://www.capterra.co.nz/software/157853/justcall) — 4.1/5 (223 reviews)
4. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Five9](https://www.capterra.co.nz/software/132405/five9) — 4.2/5 (481 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1029736/expertflow-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251515/Expertflow-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1029736/expertflow-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1029736/expertflow-contact-center> |
| en-CA | <https://www.capterra.ca/software/1029736/expertflow-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1029736/expertflow-contact-center> |
| en-IE | <https://www.capterra.ie/software/1029736/expertflow-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1029736/expertflow-contact-center> |
| en-IN | <https://www.capterra.in/software/1029736/expertflow-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1029736/expertflow-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1029736/expertflow-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1029736/expertflow-contact-center> |

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