---
description: Learn more about Klutch price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Klutch Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/32454/knowledge-base/software) > [Klutch](/software/1027876/klutch)

# Klutch

Canonical: https://www.capterra.co.nz/software/1027876/klutch

> Knowledge base management solution that enables businesses to create and organize company information and use it with customers.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Klutch?

Team of support, marketing, sales, HE Product, and more.
Small and big organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klutch

## Commercial Context

- **Starting Price**: US$4.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Israel

## Features

- Catalog Management
- Collaboration Tools
- Customisable Templates
- Full Text Search
- Knowledge Management
- Rich Text Editor
- Self Service Portal
- User Management

## Integrations (5 total)

- Gmail
- Google Chrome
- Microsoft Edge
- Slack
- Zoom Events and Webinars

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Knowledge Base Software](https://www.capterra.co.nz/directory/32454/knowledge-base/software)

## Alternatives

1. [Confluence](https://www.capterra.co.nz/software/136446/confluence) — 4.5/5 (3663 reviews)
2. [Freshservice](https://www.capterra.co.nz/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [Guru](https://www.capterra.co.nz/software/145390/guru) — 4.8/5 (639 reviews)
4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5060 reviews)
5. [Document360](https://www.capterra.co.nz/software/177031/document360) — 4.7/5 (290 reviews)

## Reviews

### "Great to use" — 5.0/5

> **Richard** | *18 July 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Great ability to sort emails into categories, lots of different options and very easy to customise. Great product.
> 
> **Cons**: No cons\! Sometimes it can be a bit tricky to sign in using Google Chrome with Gmail address, but that's typical of lots of plug-ins.
> 
> Really user friendly, great ability to customise all sorts of different customer responses. Great to use.

-----

### "Useful tool\!" — 5.0/5

> **Manathan** | *30 May 2022* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, I can copy canned reply to reuse them really fast.
> 
> **Cons**: There is a maximum lenght for the titles

-----

### "Why I chose to use Klutch" — 5.0/5

> **Matthew** | *17 August 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: With Klutch, I can easily share information and common responses with pictures.
> 
> **Cons**: When creating a common response for my team, I have to open the web.klutch.app portal and insert the picture within that design element. If I am going to create just a text response then I can do that from the browser add-in. There is the option for inserting the pictures from the browser add-in but even though you may see them in your response, they won't appear when you copy the response to paste in a response to a customer. Very annoying.
> 
> Klutch has allowed my support center to get on the same sheet of music. It is just that inserting the picture issue previously mentioned that is aggravating. However, it would be awesome if Klutch not only resolved this issue but incorporated a field entry solution tool for common responses.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1027876/klutch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/249501/Klutch/> |
| en-AE | <https://www.capterra.ae/software/1027876/klutch> |
| en-AU | <https://www.capterra.com.au/software/1027876/klutch> |
| en-CA | <https://www.capterra.ca/software/1027876/klutch> |
| en-GB | <https://www.capterra.co.uk/software/1027876/klutch> |
| en-IE | <https://www.capterra.ie/software/1027876/klutch> |
| en-IL | <https://www.capterra.co.il/software/1027876/klutch> |
| en-IN | <https://www.capterra.in/software/1027876/klutch> |
| en-NZ | <https://www.capterra.co.nz/software/1027876/klutch> |
| en-SG | <https://www.capterra.com.sg/software/1027876/klutch> |
| en-ZA | <https://www.capterra.co.za/software/1027876/klutch> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Klutch","description":"Knowledge base management solution that enables businesses to create and organize company information and use it with customers. Including AI features and canned responses with keyboard shortcuts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f8a9c6d4-4d1c-491a-bc3a-01b77eb090a0.png","url":"https://www.capterra.co.nz/software/1027876/klutch","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1027876/klutch#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"4","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1027876/klutch#faqs","mainEntity":[{"name":"What Is Klutch?","@type":"Question","acceptedAnswer":{"text":"Knowledge base management solution that enables businesses to create and organize company information and use it with customers. Including AI features and canned responses with keyboard shortcuts.","@type":"Answer"}},{"name":"Who Uses Klutch?","@type":"Question","acceptedAnswer":{"text":"Team of support, marketing, sales, HE Product, and more.Small and big organizations.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/32454/knowledge-base/software","@type":"ListItem"},{"name":"Klutch","position":3,"item":"/software/1027876/klutch","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1027876/klutch#breadcrumblist"}]}
</script>