---
description: Learn more about iNextLabs price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: iNextLabs Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# iNextLabs

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> iNextLabs Botify is a conversational AI platform that empowers NLP-based chatbots that provide a modern digital experience for users
> 
> Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses iNextLabs?

Enterprise
Retail
Logistics
Food \& Beverages

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 17 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: iNextLabs

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact iNextLabs for pricing details.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Singapore

## Features

- AI/Machine Learning
- Chatbot
- Customer Support
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- Speech Recognition

## Integrations (7 total)

- FloWave
- HubSpot CRM
- Salesforce Platform
- Shopify
- Zendesk Explore
- Zendesk Suite
- Zoho CRM

## Category

- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.co.nz/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Chatbase](https://www.capterra.co.nz/software/1053300/chatbase) — 4.3/5 (73 reviews)
2. [Botsonic](https://www.capterra.co.nz/software/1061327/botsonic) — 4.8/5 (79 reviews)
3. [Tidio](https://www.capterra.co.nz/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [ChatGPT](https://www.capterra.co.nz/software/1049484/chatgpt) — 4.4/5 (336 reviews)
5. [Wati](https://www.capterra.co.nz/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Amazing service" — 5.0/5

> **Palaniappa** | *20 March 2026* | Printing | Recommendation rating: 10.0/10
> 
> **Pros**: fast response, easy to use software.
Their service is very professional and response to quieries is super quick
> 
> **Cons**: they are reasonably priced as per the market - so dont expect any discounts or price drops from them
> 
> Amazing - very friendly. the staff are very friendly in explaining all the nuances of the software and ho wto make best use of this.

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### "Highly recommended" — 5.0/5

> **Verified Reviewer** | *29 December 2022* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: The natural language processing and AI at its best
> 
> **Cons**: Na. Almost everything is there and the team is highly flexible to make changes accordingly
> 
> Highly recommended

-----

### "Automate Your Business Support" — 5.0/5

> **Arun** | *24 March 2023* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: We really saved a lot of time and money that we spent on our customer support. They did customisation to the core as the business needed.
> 
> **Cons**: Nothing much. Looking forward to many new features.

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### "Hey, there this is shalz reviewing" — 4.0/5

> **Shalini** | *24 February 2023* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Dashboard, an glance review page, which gives most of the information
> 
> **Cons**: No comments, Being a new user i do not want to judge so much.
> 
> Overall, It was a great experience getting into the AI world. We are keeping baby steps into it.Looking forward to the great things

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### "Next Gen Bot" — 5.0/5

> **Vidhya** | *24 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Human like interactive chat bot. Ease of doing business.
> 
> **Cons**: Nothing that I can think of. I would recommend strongly to do business with inextlabs
> 
> Great experience for our customers, made our life simple by answering the customer queries much faster and in precise.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1027275/inextlabs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248877/iNextLabs/> |
| en-AE | <https://www.capterra.ae/software/1027275/inextlabs> |
| en-AU | <https://www.capterra.com.au/software/1027275/inextlabs> |
| en-CA | <https://www.capterra.ca/software/1027275/inextlabs> |
| en-GB | <https://www.capterra.co.uk/software/1027275/inextlabs> |
| en-IE | <https://www.capterra.ie/software/1027275/inextlabs> |
| en-IL | <https://www.capterra.co.il/software/1027275/inextlabs> |
| en-IN | <https://www.capterra.in/software/1027275/inextlabs> |
| en-NZ | <https://www.capterra.co.nz/software/1027275/inextlabs> |
| en-SG | <https://www.capterra.com.sg/software/1027275/inextlabs> |
| en-ZA | <https://www.capterra.co.za/software/1027275/inextlabs> |

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