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description: Learn more about Inception CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Inception CRM Pricing, Reviews & Features - Capterra New Zealand 2026
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# Inception CRM

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> Inception CRM assists life science sales teams by supporting end-to-end operations remotely and in the field.
> 
> Verdict: Rated **4.7/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Inception CRM?

Inception CRM is an ideal solution for life science sales teams. It supports medical, pharmacy, and account-based sales reps working remotely and in the field.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: D3S

## Commercial Context

- **Starting Price**: €50.00
- **Pricing model**: Per User
- **Pricing Details**: A one-time implementation fee covers all required customization, data loading, application configuration and settings, and end-user training. The monthly service fees cover user licenses and suppport services from D3S.&#10;&#10;Pricing is typically per user, with rates adjusted according to the number of features a company uses. Flat rate payment options are also possible, according to customer needs.&#10;&#10;D3S offers different billing options and lets companies choose the payment structure that works best for them. Invoices can be issued monthly, quarterly or annually, with payment periods adjusted according to their rules. &#10;&#10;Please contact D3S for additional pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Italian, Polish, Romanian, Russian, Slovak, Spanish, Turkish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Egypt, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 39 more

## Features

- Activity Dashboard
- Contact Management
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Workflow Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.co.nz/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "The best CRM for pharma and medical devices sales" — 5.0/5

> **Dorota** | *26 April 2024* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: One of the standout qualities of Inception CRM that I deeply appreciate is its intuitiveness and ease of use, which is crucial for our fast-paced work environment. The platform is designed with a clear, user-friendly interface, making it accessible for all members of our team regardless of their tech proficiency.&#10;&#10;Inception CRM is robust, featuring modules that are specifically tailored to meet the unique needs of our medical devices industry—particularly the Tasks, Warehouse and Orders modules. These modules streamline our operations by integrating essential functions that manage inventory and track orders in real-time, directly impacting our efficiency and ability to serve our clients promptly.&#10;&#10;Another feature that significantly enhances our operational capability is the Inception CRM’s Planner. It's a very well implemented tool for our sales representatives, providing them with the necessary resources to organize their daily activities, follow up on leads, and manage customer interactions with ease.&#10;&#10;The reporting capabilities of Inception CRM deserve special mention. The reports are not only detailed but also offer advanced feedback that helps us understand the dynamics of our entire company’s teamwork. These insights are invaluable as they inform our strategic decisions and highlight areas where we can improve processes or capitalize on strengths.&#10;&#10;Lastly, the implementation process of Inception CRM was seamless, thanks to their proficient IT and support team. The team was incredibly supportive and proactive in ensuring that the CRM integrated smoothly with our existing data and systems. Their ongoing openness to help and address any of our concerns post-implementation has made a significant difference, allowing us to make the most out of this powerful tool. Their commitment to customer service truly enhances the overall value of Inception CRM for our company.
> 
> **Cons**: In the first few days, some of Inception CRM's more advanced features may not be fully intuitive to new and non-technical users. Although our entire team learned how to use the system very quickly, some needed a little more time to do so.

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### "On the hunt for a CRM." — 5.0/5

> **Yiannakis** | *8 April 2022* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Features are aligned with the company's expectations. Above all, the people behind this software understand the complexities of the pharma market and they quickly adapt to the ever-changing environment.
> 
> **Cons**: Hard to say as I cannot recall encountering any important drawback.
> 
> Inception CRM provides a real-time "helicopter view" of  your salesforce activities in the market, and/or a micro-analysis of a specific activity where and when needed.

-----

### "Inception CRM review" — 3.0/5

> **Verified Reviewer** | *29 April 2022* | Pharmaceuticals | Recommendation rating: 4.0/10
> 
> **Pros**: Plenty of drop down menus, easy to progress from page to page, fairly quick call recording
> 
> **Cons**: Customer search and filter options poor; how to add new customers?
> 
> it does the job of call recording adequately.

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### "CRM implementation" — 5.0/5

> **Verified Reviewer** | *29 March 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: The software is easy to use and easy to understand. easy to find sales data. Comprehensive system for evaluating work efficiency. The most important function in the product is the evaluation of sales and visits. The economic components of the software such as the calculation and the logbook are also important, it is well processed.
> 
> **Cons**: When the software is mastered, it can be overlooked. It is sometimes slower due to the volume of data processed. If it would be possible to link sales to the doctor's location, I would welcome such a possibility.

-----

### "Glenmark HPM Review - Paven Jumbu" — 4.0/5

> **Paven** | *29 April 2022* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Helps plan and manage priorities with individual customers /accounts
> 
> **Cons**: Perhaps could improve on adding new identified HCPS
> 
> Excellent - Easy to use and excellent support if any issues arise

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## Links

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