---
description: Learn more about AiSensy price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AiSensy Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [AiSensy](/software/1022328/aisensy)

# AiSensy

Canonical: https://www.capterra.co.nz/software/1022328/aisensy

> AiSensy is a WhatsApp business API engagement platform that provides marketing automation and customer support capabilities.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses AiSensy?

Marketers, founders, e-learning businesses, and companies needing customer support solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: AiSensy

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: India

## Features

- Real-time Consumer-facing Chat

## Category

- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16297 reviews)
2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Text Request](https://www.capterra.co.nz/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Best Player in Whatsapp Marketing" — 5.0/5

> **Prasad** | *7 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Aisensy provides user friendly dashboard where I can check all anlytical reports everyday in real time.
> 
> **Cons**: Aisensy pricing is not suitable for startup business.
> 
> I am using Aisensy from last 6 months for my midcap software agency.

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### "Start you WhatsApp Bulk sender and Chatbot with AiSensy" — 4.0/5

> **Prince** | *3 March 2023* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: The most important thing is no lagging while sending bulk messages. I mostly use that for automating from Facebook's Instant forms to web hooking to API messenger with custom tags which helps me segregate every user and send a custom message to everyone.
> 
> **Cons**: WhatsApp website widget - It's a one time website use where you can add Chat widget, Chat button but cant save that data to edit it again and again.
> 
> The best satisfying experience is to send messages with filtering contacts with tags and source. Making campaigns for the same with Broadcast or API it may be. After sending message to check analytics whether it is sent, delivered, read, failed, replied, etc.

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### "Platform for WhatsApp marketing" — 4.0/5

> **Anish** | *4 February 2023* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: AiSensy's user interface is easy to use and doesn't need any technical skills to grasp the flow of WhatsApp marketing.
> 
> **Cons**: Lacks click tracking in WhatsApp marketing campaigns is a major drawback.
> 
> AiSensy provides competitive pricing and a good option to try Official WhatsApp Account

-----

### "AiSensy review" — 4.0/5

> **Fenil** | *20 February 2023* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: AiSensy is one of the leading platforms to provide Official WhatsApp Business account
> 
> **Cons**: AiSensy's user interface could be bit more better
> 
> AiSensy is reliable and provides good customer support

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### "Easy to use whatsapp marketting tool" — 5.0/5

> **Karthik** | *15 January 2024* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use user interface and customer support is good there are multiple youtube videos for a supporr. We can automate template messages to bulk audience and increase sales growth.
> 
> **Cons**: Having bugs and glitches team is constantly working on to resolve and supportive.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1022328/aisensy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/240134/AiSensy/> |
| en-AE | <https://www.capterra.ae/software/1022328/aisensy> |
| en-AU | <https://www.capterra.com.au/software/1022328/aisensy> |
| en-CA | <https://www.capterra.ca/software/1022328/aisensy> |
| en-GB | <https://www.capterra.co.uk/software/1022328/aisensy> |
| en-IE | <https://www.capterra.ie/software/1022328/aisensy> |
| en-IL | <https://www.capterra.co.il/software/1022328/aisensy> |
| en-IN | <https://www.capterra.in/software/1022328/aisensy> |
| en-NZ | <https://www.capterra.co.nz/software/1022328/aisensy> |
| en-SG | <https://www.capterra.com.sg/software/1022328/aisensy> |
| en-ZA | <https://www.capterra.co.za/software/1022328/aisensy> |

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