--- description: Learn more about Eye Cloud Pro price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Eye Cloud Pro Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Ophthalmology EMR Software](/directory/32615/ophthalmology-emr/software) > [Eye Cloud Pro](/software/1021874/eye-cloud-pro) # Eye Cloud Pro Canonical: https://www.capterra.co.nz/software/1021874/eye-cloud-pro Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/1021874/eye-cloud-pro?page=2) > Eyecare software with a vision\! Medical practice management solution designed for optical professionals by optical professionals. > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Eye Cloud Pro? Ophthalmology practices, optometry practices, retail optical shops ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Optical POS Software ## Commercial Context - **Starting Price**: US$200.00 - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Puerto Rico, US Virgin Islands, United States ## Features - Appointment Management - Charting - Claims Management - Document Management - E-Prescribing - For Optometrists - HIPAA Compliant - Insurance Management - Patient Records Management - SOAP notes ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Ophthalmology EMR Software](https://www.capterra.co.nz/directory/32615/ophthalmology-emr/software) ## Related Categories - [Ophthalmology EMR Software](https://www.capterra.co.nz/directory/32615/ophthalmology-emr/software) - [Optometry Software](https://www.capterra.co.nz/directory/10038/optometry/software) - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) ## Alternatives 1. [RevolutionEHR](https://www.capterra.co.nz/software/124589/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.capterra.co.nz/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.capterra.co.nz/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 4. [Acuitas 3 OmniChannel Edition](https://www.capterra.co.nz/software/1074637/Acuitas-3-OmniChannel-Edition) — 4.4/5 (12 reviews) 5. [Compulink](https://www.capterra.co.nz/software/209707/compulink-healthcare-solutions) — 4.1/5 (278 reviews) ## Reviews ### "EyeCloudPro is hard to beat." — 5.0/5 > **carl** | *21 December 2024* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I initially was concerned about a cloud based office management system, but I quickly learned that this system worked much better than all the server based systems I had used before. > > **Cons**: Some competitors EHR sections are more robust. > > I've worked with most Optometry office management systems and I find EyeCloud the easiest to use (and it happens to be very price competitive). ----- ### "Eye Cloud Awesomeness" — 5.0/5 > **Reagan** | *27 March 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use and I can log onto it anywhere. It is super easy to use and it is great value for your money\! They have great customer support and it is easy to access your patients' information. Amazing communication and they have great features. > > **Cons**: There are frequent outages, but I would say that it is still a great software system to use for eye doctor offices\! > > My overall experience is really great\! We have been using it for a long time now and it is one of the best software systems that I have used so far in the office\! ----- ### "DO NOT USE." — 1.0/5 > **Boris** | *7 October 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: The system itself is easy to use. But the pricing structure is horrible. > > **Cons**: Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers\! DO NOT USE. > > Way too expensive. They charge you $200 extra for not using a feature. There are other systems that are so much cheaper and just as easy to use. Scammers\! DO NOT USE ----- ### "Very Poor Product, Lack of Transparency, Tie-In-Sales Conduct, HIDDEN COSTS, MONTHLY PENALTIES FOR NOT ADDING PAYMENT INTEGRATION SYSTEM." — 1.0/5 > **Tonia** | *2 August 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: During more than 20 years, I have extensively worked with a variety of software solutions and Eye Cloud Pro is by far the worst one I have used. > > **Cons**: It is a very poor product. All reports available lack completeness, structure and accuracy. Their support is even worst, you can never reach anyone by phone. In fact, you will have to let you name and phone number and they will return your call a few days later, if they return. If you inquire about the product, their team will say that you can customize the reports, but when you call to get information on how to customize your reports, their support (which is actually a representative and not an IT person) tells you that you can't actually make any changes to "that specific" report, which ends up applying to every report\! Non comprehensive reports result in much extensive work to cross information/data from multiple reports to gather a quality set of information needed for an accurate analysis. That's exactly what happens with Eye Cloud Pro reports. They lack every aspect needed to help business owners to have reliable and comprehensive information, a very inefficient product to help on the management of an optometry practice. > > The worst in every aspect with respect of their product. But this is not all, if business ethics and transparency are core values for you, do not ever acquire any product from Eye Cloud Pro. Starting in July of 2024, Eye Cloud Pro forced all their clients to switch from their current Merchant Services to the Eye Cloud Payment Integrated System or they will charge them a $200.00 monthly penalty on the top of the price of their monthly service. This is known as a Tie-In-Sales, a harmful conduct, illegal, against the law way to do business. Our practice subscribed to Eye Cloud Pro Optical Software solution and now has been FORCED TO ACQUIRE THEIR PAYMENT INTEGRATED SERVICES. We have consistently declined to add Eye Cloud Pro Payment Integrated Services, and we have been penalized with a $200.00 monthly fee, which represent a 57% penalty for not switching to their new payment services. Not only that, but if you cancel your services with them, THEY WILL CHARGE YOUR PRACTICE A FEE OF $150.00 PER HOUR TO DOWNLOAD A PDF FORM OF YOUR PATIENT EXAMS, meaning that if you have an extensive portfolio of clients, it may take several hours, which multiplied by $150.00 will represent a significant harm to your finances. So, to preserve the integrity of your practice, look for better solutions and DO NOT EVER ACQUIRE ANY PRODUCT FROM EYE CLOUD PRO. ----- ### "Easy to learn, easy to use" — 5.0/5 > **Rischel** | *4 January 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Eye Cloud Pro is a straightforward software that gets the job done. For a non-niche optometry office that sees mostly glasses, contact lenses, and medical office visits the charts are clean without a lot of cluttering of every single possible test. Of course there is an empty special testing section that you can add your own notes. IOP is charted in a graph so you can see trend without flipping back to previous visits. You can even email the patient their prescription and it records that this was done. The best is that it is easy for staff to learn to use because it is intuitive. Reports are many and detailed. Like being able to track number of patients seen and for what procedure, number of frames sold and which brands/manufacuturers, what percentage of patients are attribute to which third parties, production broken down by staff/doctor. > > **Cons**: It would be nice to have it integrated with VSP billing and glasses order entry since we use VSP so much, would reduce having to double entry and reduce input errors. Would also like to integrate the EOBs when VSP comes in so we can post to each item. Currently since we do this manually we only separate services and bulk materials. We could do it manually but not worth the time to do it manually. Reports are many and detailed but would like one that gives the true net since so much is written off due to third party. > > Eye Cloud Pro has been listening and responding to consumer feedback and industry overall requirements. I like that the system keeps a confirmation that prescriptions were released to patients. Even though I don't use some of the features that are newly available (two way texting) I see that it is available because others have requested it so I feel like the company is responsive. My needs may change in the future since my colleagues are requesting this so it's nice to know that the company is not stagnant. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/1021874/eye-cloud-pro?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1021874/eye-cloud-pro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data