---
description: Learn more about Sonder price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Sonder Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Corporate Wellness Software](/directory/31361/corporate-wellness/software) > [Sonder](/software/1021271/sonder)

# Sonder

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> Sonder is the 24/7 employee care platform, helping people leaders improve the health, safety and productivity of their workforce.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Sonder?

People leaders responsible for the health, safety and wellbeing of their employees including Chief People Officers, People \& Culture Teams, WHS Managers, HR Managers, Risk \& Operations Teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sonder

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: https://www.sonder.io/pricing/
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, New Zealand, United Kingdom

## Features

- Employee Portal
- Incident Reporting
- Mobile Access

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Corporate Wellness Software](https://www.capterra.co.nz/directory/31361/corporate-wellness/software)

## Related Categories

- [Corporate Wellness Software](https://www.capterra.co.nz/directory/31361/corporate-wellness/software)
- [Healthcare CRM Software](https://www.capterra.co.nz/directory/30976/healthcare-crm/software)
- [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software)
- [Risk Management Software](https://www.capterra.co.nz/directory/30665/risk-management/software)
- [Safety Management Software](https://www.capterra.co.nz/directory/31299/safety-management/software)

## Alternatives

1. [Procore](https://www.capterra.co.nz/software/56250/procore) — 4.5/5 (2656 reviews)
2. [SafetyCulture](https://www.capterra.co.nz/software/141080/iauditor) — 4.6/5 (253 reviews)
3. [Awardco](https://www.capterra.co.nz/software/140428/awardco-employee-performance) — 4.9/5 (4845 reviews)
4. [Motive](https://www.capterra.co.nz/software/138669/motive) — 4.5/5 (1687 reviews)
5. [VelocityEHS](https://www.capterra.co.nz/software/119952/ehs-management-software) — 4.4/5 (85 reviews)

## Reviews

### "Thank you Sonder" — 4.0/5

> **Mystique** | *28 April 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Sonder is able to provide support to our internal employees. Ensuring a safe environment that is available to all. This has been instrumental in the productivity of our people leadership team, allowing them a platform of recommendations.
> 
> **Cons**: The infrequency of data coming through.
> 
> Excellent\! It is great to have an external business provider who feels invested in my business.

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### "Whats not to love" — 5.0/5

> **Matthew** | *15 February 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Its very pro-active in helping the business grow into the ownership of 'Mental Health' ...and its not just a flick of a light switch
> 
> **Cons**: nothing.....................................................have no issues at all
> 
> Been excellent  - they really do care and want to deliver support

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### "Much more than an EAP" — 5.0/5

> **Jo** | *30 April 2024* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Sonder provides both a push and a pull service to our Team Members.  The alerts are great to keep emerging and topical issues top of mind, and the ease of access for specific support on an individual basis via chat, call and online articles is fantastic.
> 
> **Cons**: While the location services are great, when I was on holiday in the UK from Australia I got all of the local UK alerts (very helpful) but I did miss alerts on things happening at home which made it difficult to know if there were any risks for my family or my colleagues to be aware of.
> 
> Excellent. Highly recommend the Sonder team and service.

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### "Practical, tech-enabled support for our team" — 5.0/5

> **Phil** | *1 May 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Technology lead support that is enabled and backed up by real people with expertise and customer-focused mindset
> 
> **Cons**: The responder network aspect was different to our initial expectations
> 
> A strong and mature professional relationship. Sonder have listened and added additional support functionality through data reporting to help us better manage risk. Both Team Members and our executive / board have positive impressions of the value and benefits of the Sonder product and relationship

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### "SONDER REVIEW" — 5.0/5

> **SAM** | *22 May 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: GREAT CLIENT MANAGEMENT AND SUPPORT (LUCY), GOOD INSIGHTS (MONTHLY STATS), GOOD INITIATIVES TO INCREASE ENGAGEMENT AND AWARENESS OF CERTAIN TOPICS, FLEXIBLE (TAILORED APPROACH), PROVIDE TOOLS/MATERIAL FOR STAFF.
> 
> **Cons**: QUITE RESOURCE INTENSIVE INTERNALLY TO GAIN AND MAINTAIN STAFF ENGAGEMENT

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1021271/sonder)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/238953/Sonder/> |
| en-AE | <https://www.capterra.ae/software/1021271/sonder> |
| en-AU | <https://www.capterra.com.au/software/1021271/sonder> |
| en-CA | <https://www.capterra.ca/software/1021271/sonder> |
| en-GB | <https://www.capterra.co.uk/software/1021271/sonder> |
| en-IE | <https://www.capterra.ie/software/1021271/sonder> |
| en-IL | <https://www.capterra.co.il/software/1021271/sonder> |
| en-IN | <https://www.capterra.in/software/1021271/sonder> |
| en-NZ | <https://www.capterra.co.nz/software/1021271/sonder> |
| en-SG | <https://www.capterra.com.sg/software/1021271/sonder> |
| en-ZA | <https://www.capterra.co.za/software/1021271/sonder> |
| fr | <https://www.capterra.fr/software/1021271/sonder> |
| fr-BE | <https://fr.capterra.be/software/1021271/sonder> |
| fr-CA | <https://fr.capterra.ca/software/1021271/sonder> |
| fr-LU | <https://www.capterra.lu/software/1021271/sonder> |

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