---
description: Learn more about Sensei Cloud price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Sensei Cloud Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Dental Imaging Software](/directory/31176/dental-imaging/software) > [Sensei Cloud](/software/1019481/sensei-cloud)

# Sensei Cloud

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> One system that masterfully accommodates the need of both general dentists and orthodontists: Sensei Cloud.
> 
> Verdict: Rated **3.7/5** by 31 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Sensei Cloud?

Sensei Cloud is ideal for single dental and orthodontic practices or for practices with multiple doctors and multiple locations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 31 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Carestream Dental

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- 2D Drawing
- 3D Imaging
- Appointment Management
- Billing & Invoicing
- Charting
- Claims Management
- Client Management
- Confirmations/Reminders
- Data Import/Export
- Image Analysis
- Imaging and X-rays
- Medical Billing
- Multi-Location
- Patient Records Management
- Progress Notes
- Records Management
- Treatment Planning

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Dental Imaging Software](https://www.capterra.co.nz/directory/31176/dental-imaging/software)

## Related Categories

- [Dental Imaging Software](https://www.capterra.co.nz/directory/31176/dental-imaging/software)
- [Dental Software](https://www.capterra.co.nz/directory/20027/dental/software)
- [Dental Charting Software](https://www.capterra.co.nz/directory/31260/dental-charting/software)

## Alternatives

1. [CareStack](https://www.capterra.co.nz/software/176206/carestack) — 4.8/5 (188 reviews)
2. [Adit](https://www.capterra.co.nz/software/208534/adit) — 4.7/5 (264 reviews)
3. [BestoSys](https://www.capterra.co.nz/software/144398/bestosys) — 4.8/5 (293 reviews)
4. [ABELDent](https://www.capterra.co.nz/software/60250/abeldent) — 4.7/5 (112 reviews)
5. [Curve Dental](https://www.capterra.co.nz/software/98688/curve-dental-hero) — 4.4/5 (285 reviews)

## Reviews

### "Look Elsewhere" — 1.0/5

> **Betty** | *20 May 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use UI with the ability to look over charts with ease. The easy to use interface makes it clean for any user, whether it be administration or clinic employees, it gets the job done.
> 
> **Cons**: Where to start - support is abysmal. Any issues you have with the software will take days, if not weeks to tackle. When you submit a ticket, make sure you read up because most likely, you're going to have to figure it out yourself before a support person gets back to you saying "let me see if I can get you in touch with someone else". It's run by a bunch of people that have no idea what customer service means. Outside of support, get ready for the most insane statement for services - we agreed on a fair price that almost doubled within our first month once we realized how much add-ons were for essential features of our practice. They'll also raise the prices of certain things without notification, so make sure you pay attention to your monthly statements and add them up yourself because $1200 might magically turn into $2000 with no notes. The system itself is in terrible shape. Sure - it looks great, but imagine having to click 18 buttons just to check someone out for their appointment only to have to go back into their ledger and edit it because somehow the procedure code was repeated 3 times for one visit. My recommendation would be to LOOK ELSEWHERE. We chose Sensei because of their partnership with SoftDent, a software we loyally chose back when we first introduced our first computer to our practice. We were told that it would be an amazing upgrade to what we were previously using, only to find out it would be probably the worst decision we could make for our practice from a functionality and administrative standpoint. Good luck, Sensei. You need to figure it out asap or else you will not survive.
> 
> The worst dental software you can work with - I highly recommend looking for literally any other software out there because they may promise you a lot of things with their platform, but your expectations will be quickly met with DOUBTS.

-----

### "User Friendly Cloud Based Software" — 5.0/5

> **Colleen** | *13 November 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Cloud based software.  Love the access to my patient information anywhere - not just in my office.  Design is upgraded and sleek.  The Carestream team is constantly looking to upgrade the features - listening to users along the way.  New upgrades are being added constantly.  Integrations have been added to link Sensei with a patient manager, ePrescriptions, and iTero.
> 
> **Cons**: Couple issues regarding syncing of schedules among different computers - sometimes need to manually refresh screen.  Reporting not comprehensive yet.

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### "Sensei Experience" — 5.0/5

> **Eduardo** | *25 January 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: -Comprehensive
-Fast communication between offices
-Easy access remotely
> 
> **Cons**: Imaging component
Not able to utilize the advanced imaging software consistently
> 
> Excellent 
Great support from Carestream team

-----

### "Great program\!" — 5.0/5

> **Stephanie** | *27 January 2023* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and you can easily find patients in the search bar
> 
> **Cons**: Billing.  Sometimes people who have completed paid their bill still show outstanding balances.  As well it is difficult to track collections.
> 
> Good

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### "Sensei Review" — 4.0/5

> **Pamela** | *28 September 2023* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Integration is never easy when implementing a new system.   That being said, it has not been that difficult and actually went better than I expected.  There are quirky things that we are learning, but the support has been very helpful and very quick.    The more that we are using Sensei Cloud, the more features we are finding.  The e service products (claims, prescriptions, insurance verifications etc) are very nice as we were mostly doing  this manually before.
> 
> **Cons**: The information that was converted from the old system did not seem to be as much as we would have liked.  We came from Soft Dent which is from Carestream as well, and I would have like to have  seen the two programs  communicate more and transfer more information
> 
> We have not been with Sensei Cloud long but so far,  I can see the e service products saving much time in verifying insurance information, submitting claims, computing out of pockets, sending prescriptions.   Managing lab cases is very nice.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1019481/sensei-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/237155/Sensei-Cloud/> |
| en-AE | <https://www.capterra.ae/software/1019481/sensei-cloud> |
| en-AU | <https://www.capterra.com.au/software/1019481/sensei-cloud> |
| en-CA | <https://www.capterra.ca/software/1019481/sensei-cloud> |
| en-GB | <https://www.capterra.co.uk/software/1019481/sensei-cloud> |
| en-IE | <https://www.capterra.ie/software/1019481/sensei-cloud> |
| en-IL | <https://www.capterra.co.il/software/1019481/sensei-cloud> |
| en-IN | <https://www.capterra.in/software/1019481/sensei-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/1019481/sensei-cloud> |
| en-SG | <https://www.capterra.com.sg/software/1019481/sensei-cloud> |
| en-ZA | <https://www.capterra.co.za/software/1019481/sensei-cloud> |

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