---
description: Learn more about Zoho ZeptoMail price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho ZeptoMail Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Transactional Email Software](/directory/31564/transactional-email/software) > [Zoho ZeptoMail](/software/1018886/zeptomail)

# Zoho ZeptoMail

Canonical: https://www.capterra.co.nz/software/1018886/zeptomail

> ZeptoMail (formerly TransMail) is a dedicated transactional email sending service by Zoho.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Zoho ZeptoMail?

ZeptoMail can be used by small, medium and large businesses to send transactional emails from their website or application. Easy integration with any third-party platform. Ex: WordPress

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoho
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$2.50
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: $2.5 /credit (1 credit\* = 10,000 emails)

\*Each credit is valid up to 6 months from purchase.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish
- **Available Countries**: United States

## Features

- API
- Email Tracking
- Event Triggered Actions
- Reporting/Analytics
- Template Management
- Third-Party Integrations

## Integrations (3 total)

- WordPress
- Zapier
- Zoho Flow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Transactional Email Software](https://www.capterra.co.nz/directory/31564/transactional-email/software)

## Alternatives

1. [SendGrid](https://www.capterra.co.nz/software/1004681/sendgrid) — 4.2/5 (752 reviews)
2. [Constant Contact](https://www.capterra.co.nz/software/31898/constant-contact) — 4.3/5 (2912 reviews)
3. [Brevo](https://www.capterra.co.nz/software/132996/brevo) — 4.6/5 (3408 reviews)
4. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [Mailgun](https://www.capterra.co.nz/software/159630/mailgun) — 4.3/5 (197 reviews)

## Reviews

### "Cheap service, horrible support" — 3.0/5

> **Nikolaos** | *14 May 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: I am already using Zoho Mail, and it was easy for me to use the Zeptomail SMTP service from the same account. Also, it is really cheap.
> 
> **Cons**: The support is horrible. If any issue arises, you are left without SMTP service for days, or even weeks.
> 
> I wouldn't recommend it for projects where email SMTP matters. If you run into an issue, you won't resolve in the next days. For hobby projects or anything that SMTP isn't that important, ZeptoMail is a great cheat choice. You can send emails with 5$ per year.

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### "Good service from Zoho mail products." — 5.0/5

> **Nashon** | *13 November 2024* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Zoho is a great platform for what it offers. The integration was very easy, the product is very stable and cheap.
> 
> **Cons**: I like every part of the system, I would only like a reminder when the credit card is depleted.
> 
> I have used Zoho for over 4 years and its a product I can highly recommend for developers.

-----

### "Good for sending transactional mails" — 4.0/5

> **Verified Reviewer** | *13 November 2022* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: We started using Zoho ZeptoMail back when it was still called TransMail. It’s a useful addition to the Zoho One universe and a great tool if you have a custom developed application that sends out emails. We also use it for WordPress as deliverability is better than with SMTP or phpmailer.
> 
> **Cons**: There is not much to dislike, it does well what it is supposed to do. The mobile version of ZeptoMail is not that great, so that’s a small minus. I mostly use it on my desktop, so not a big deal.
> 
> If you’re a Zoho One user, ZeptoMail is a no brainer. If you’re not, at 2.50 € per 10,000 emails it’s a very affordable alternative to other vendors on the market.

-----

### "Very complex and very bureaucratic solution" — 4.0/5

> **Divaldo** | *30 July 2023* | Consumer Services | Recommendation rating: 4.0/10
> 
> **Pros**: Apart from the fact that it is yet another SMTP sending solution and can be integrated with other applications, I found it to be quite technical, horrible support and very bureaucratic to start using.
> 
> **Cons**: Setup and validation takes forever. I waited almost 1 month for them to validate my account, then they asked for additional information to activate the service. However, during testing everything was simple, after moving from testing to a real application, it was horrible.
> 
> I know it's a decent solution, but it takes a long time to implement and get the service up and running. Apart from technical limitations and bureaucracy, it is a functional service.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1018886/zeptomail)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/236582/ZeptoMail/> |
| en-AE | <https://www.capterra.ae/software/1018886/zeptomail> |
| en-AU | <https://www.capterra.com.au/software/1018886/zeptomail> |
| en-CA | <https://www.capterra.ca/software/1018886/zeptomail> |
| en-GB | <https://www.capterra.co.uk/software/1018886/zeptomail> |
| en-IE | <https://www.capterra.ie/software/1018886/zeptomail> |
| en-IL | <https://www.capterra.co.il/software/1018886/zeptomail> |
| en-IN | <https://www.capterra.in/software/1018886/zeptomail> |
| en-NZ | <https://www.capterra.co.nz/software/1018886/zeptomail> |
| en-SG | <https://www.capterra.com.sg/software/1018886/zeptomail> |
| en-ZA | <https://www.capterra.co.za/software/1018886/zeptomail> |

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