--- description: Learn more about SuperOps price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOps Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [SuperOps](/software/1017782/superopsai) # SuperOps Canonical: https://www.capterra.co.nz/software/1017782/superopsai Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/1017782/superopsai?page=2) > SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth. > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOps ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Rise(PSA only) - $39/tech/month, billed monthly $29/tech/month, billed annually Grow(PSA only) - $59/tech/month, billed monthly $49/tech/month, billed annually Connect(RMM only) - $69/tech/month, billed monthly(150 endpoints/tech) $59/tech/month, billed annually(150 endpoints/tech) Ultra(PSA + RMM) - $119/tech/month, billed monthly(150 endpoints/tech) $99/tech/month, billed annually(150 endpoints/tech) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - Alerts/Notifications - Asset Tracking - Automatic Patch Deployment - Billing & Invoicing - CRM - Contract/License Management - Dashboard - Documentation Management - IT Asset Management - IT Reporting - Issue Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Process/Workflow Automation - Project Management - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting & Statistics - Scheduling - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Templates - Time & Expense Tracking - Troubleshooting - Workflow Management ## Integrations (4 total) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.capterra.co.nz/directory/30921/msp/software) ## Related Categories - [MSP Software](https://www.capterra.co.nz/directory/30921/msp/software) - [Remote Monitoring and Management (RMM) Software](https://www.capterra.co.nz/directory/31715/remote-monitoring-and-management-software/software) - [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software) - [Professional Services Automation Software](https://www.capterra.co.nz/directory/16/professional-services-automation/software) - [Patch Management Software](https://www.capterra.co.nz/directory/10017/patch-management/software) ## Alternatives 1. [N-central](https://www.capterra.co.nz/software/13803/n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.capterra.co.nz/software/163344/n-sight) — 4.3/5 (194 reviews) 3. [Cove Data Protection](https://www.capterra.co.nz/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 4. [Atera](https://www.capterra.co.nz/software/144309/atera) — 4.5/5 (446 reviews) 5. [Syncro](https://www.capterra.co.nz/software/207618/syncro) — 4.6/5 (147 reviews) ## Reviews ### "Loving the Simplicity and Power of SuperOps" — 5.0/5 > **Nacho** | *28 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I’ve worked with many platforms, but few have impressed me as much as SuperOps. What truly sets it apart is its thoughtful design and relentless focus on user experience. Every feature feels like it was built with the technician in mind—intuitive, efficient, and genuinely helpful. > > **Cons**: No platform is perfect. If I had to point out one area for improvement, it would be the limited customization options in certain modules. As someone who values flexibility and tailored workflows > > Working with SuperOps has been a game-changer in how we manage and deliver IT services. From day one, the platform impressed me with its clean interface, intuitive workflows, and powerful automation capabilities. Balance between simplicity and depth—you get robust functionality without the usual complexity. The onboarding was smooth, the support team is responsive, and the product continues to evolve in meaningful ways. ----- ### "Innovative and Rapid, yet Fully-Supported and Realized Development" — 5.0/5 > **Chase** | *27 June 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: SuperOps is constantly adding new, innovative features. They definitely look forward to the future, which is super important to think about in the MSP space. The platform is quickly getting better and better, with commonly requested features actually getting added fairly quickly. And these features are debugged and ready to go. Other platforms may "release" new "features", but they never work as intended. SuperOps' features really do\! > > **Cons**: I would love some more documentation from SuperOps. They develop quite quickly and everything works pretty well right off the bat, but if they could explain some of the configuration settings in more depth and show you more ways on how to use the platform, that would be really nice. Still, I've gotten by just fine with the documentation they do have in combination with their support team. > > We had a fantastic onboarding experience. The account manager really cared about our success moving to this new platform for our RMM and ticketing needs, and we had countless onboarding sessions with a SuperOps engineer to discuss our particular needs and put them in action. Support is quick and helpful, and I'm finding new ways to use SuperOps every day\! It can do a lot more than they even advertise, especially with all of their automations and API. But it is also great right out of the box with default settings and features, so it is a win-win for everyone really. ----- ### "Pretty good, could use some improvement" — 3.0/5 > **John** | *8 May 2025* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: It's pretty good on the desktop, mostly functions although there are always little quirks like emails not formatted properly and such that do annoy me. > > **Cons**: The phone app is really poor. It doesn't format emails properly on iOS, and never really seems to progress or improve. > > Overall it has not been a bad experience, I moved from Atera to SuperOps and it has definitely been a better experience than it was with Atera. Also Atera is an Israel company and I consider that to be a considerable risk at the moment given Mossad are known to spy through any and all means, I just can't expose my customers to that risk. ----- ### "SuperOps sets the MSP standard" — 5.0/5 > **Joseph** | *27 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Workflow and efficiency. I can juggle 3-5 tickets at a time for remote sessions without confusion. Widgets customize my home view and the chat system implementation has really helped day to day productivity. > > **Cons**: Invoicing could be streamlined a little more. Adding items/labor charges has to be done one by one. Sometimes you have to save the invoice changes between every line instead of bulk adding different items. > > We moved off of another MSP and onto SuperOps over a year ago and I love it. No over-saturation of 'our service can do this, that, everything' and more focus on the tools and ticketing system that are the primary tools needed to better help our clients. ----- ### "Satisfied with an actively developed solution." — 5.0/5 > **Shallon** | *27 June 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The commitment that the developers have to making a solid solution. While not everything is 100% polished when we started using it. One year later we have seen a lot of things refined and added. > > **Cons**: Some things are not quite polished and while this is a con, they still have a clear roadmap of how they are fixing these things or making them better. > > It has served us well, and as we grow into using more and more of the features included, we find that as fast as we realize there is something missing or could be better, they are actively rolling those things out and well. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/1017782/superopsai?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1017782/superopsai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | ----- ## Structured Data