--- description: Learn more about Pi. price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pi. Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Pi.](/software/1017293/paytm) # Pi. Canonical: https://www.capterra.co.nz/software/1017293/paytm Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/1017293/paytm?page=2) > We’re Paytm Intelligence, or Pi for short. We help growth-stage fintechs stop fraud at every milestone of the customer journey. > > Verdict: Rated **4.4/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pi.? Pi is ideal for mid-market and enterprise organizations (ideally over 200 employees) that drive a significant transaction volume and need real-time machine learning to make intelligent risk decisions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 39 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pi by Paytm ## Commercial Context - **Target Audience**: 2–10, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English, Japanese - **Available Countries**: Canada, India, Japan, United States ## Features - ACH Payment Processing - Alerts/Notifications - Compliance Management - Custom Fraud Rules - Customer Accounts - Dashboard - Operational Risk Management - Payment Fraud Prevention - Reporting/Analytics - Risk Analysis - Risk Assessment - Transaction Monitoring ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.co.nz/directory/30232/payment-processing/software) - [Vendor Management Software](https://www.capterra.co.nz/directory/10024/vendor-management/software) - [Fraud Management Software](https://www.capterra.co.nz/directory/10058/financial-fraud-detection/software) - [Financial Risk Management Software](https://www.capterra.co.nz/directory/20009/financial-risk-management/software) - [Risk Management Software](https://www.capterra.co.nz/directory/30665/risk-management/software) ## Alternatives 1. [Serrala Suite](https://www.capterra.co.nz/software/177698/serrala-suite) — 4.2/5 (38 reviews) 2. [Tipalti](https://www.capterra.co.nz/software/136904/tipalti) — 4.6/5 (174 reviews) 3. [Plaid](https://www.capterra.co.nz/software/174384/plaid) — 4.4/5 (95 reviews) 4. [ThirdLine](https://www.capterra.co.nz/software/1046343/thirdline) — 4.7/5 (7 reviews) 5. [authorize.net](https://www.capterra.co.nz/software/54911/authorizenet) — 4.5/5 (215 reviews) ## Reviews ### "An excellent service, but with a very specific use" — 5.0/5 > **César** | *24 May 2022* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: Paytm is a very safe and flexible service, it is accepted by many places and also accepts many other forms of payment that help complement the experience. Transactions are carried out quite efficiently and safely. The security methods are good and the refund system is very good. Paytm helps save time and gain efficiency. Paytm is the future of digital banking transactions. > > **Cons**: The speed of transfers and refunds is quite slow. The limitation of only being able to use it in India is frustrating because it is a very good service that can compete with other platforms of this style. > > Paytm is very reliable, I had no problems with the platforms, and all the transactions I made were 100% successful. I am very satisfied with this service. ----- ### "Easy to use payment tool but need improvement" — 4.0/5 > **Rajkishore** | *6 August 2022* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: Paytm is a payment solution tool. 1. Here you can pay your utility bills and can send money to anyone easily. 2. Can book travel tickets like bus, train and flight ticket with great offers. 3. Easy to use UI which everyone can operate. 4. All-in-one tool for money transfer, utility bill payment, purchase voucher and many more. 5. Can pay the bill on restaurant, petrol pump, store by scanning the QR code. 6. It allows business owners to register with Paytm business to accept payments from their customers. 7. On every transaction it provides variety of rewards. 8. With Paytm business you can create payment link and share with customers to accept payments easily with lowest charges. 9. On Paytm business, UPI \& wallet payments are charges free and instant. 10. You can upgrade and integrate with your website for smooth checkout and payment process. 11. It can be accessed by both web and mobile devices. 12. With Paytm business app you can check all the transactions on single dashboard and can export the report. > > **Cons**: Paytm has lots of issues which needs improvement. 1. When it comes to business owners, without website you can't use Paytm payment gateway. 2. With Paytm business it doesn't allow multiple payment methods like Razorpay does. 3. Sometimes transaction fees are not transparent. 4. Customer support is pathetic. They don't reply on time and never resolve issues properly. > > My overall experience is average as I am using Paytm for my personal use rather than business use due to it's bad performance for busines owners. I would like to use this to send money to anyone and pay utility bills easily but to use this for accepting payments from customers I wouldn't recommend this. So I selected Razorpay for my business payments. ----- ### "a better app for POS payment and also sometimes online payments" — 3.0/5 > **aditi** | *26 May 2022* | Staffing & Recruiting | Recommendation rating: 6.0/10 > > **Pros**: sometime we receive the rewards as a user to use it and cashback points > > **Cons**: it requires KYC verification to use it thouroughly and that is mandatory ----- ### "Most Reliable and Oldest online Payment Processing App" — 5.0/5 > **Anvita** | *24 February 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: All the features of Paytm are fantastic but I like the feature of My Paytm especially Paytm Wallet, Wallet to Bank transfer most because of 0% charges. Even I can easily transfer the money to any mobile or at any stores by using scan QR. Paytm is such a trusted payment processing app because I never face any issue of payment stuck. It always provide assurance of smooth transaction within a short period of time. There are so many features and functions and also new offers for registered Paytm users like - Paytm postpaid facility, Personal loan offers, Insurance, Bill Payments Facility, Cashback points which can be redeemed to purchase online on Paytm or Paytm wallet, Cashback offers, Mobile Postpaid etc. n short way, Paytm is such a All-In App for all our needs. > > **Cons**: I think Paytm needs to be more protective in case of app security to avoid any transactions failure, online payments scams. There needs to have 2 way authentication like access code or OTP on phone or via email to secure the app before accessing. Also before opening Paytm app for online transactions, there needs to enter any self-made 4 or 6 digit code to access. So it will attract more and more new users towards Paytm to transact online processing. > > I have been using Paytm more than 3 years and I can proudly say that Paytm gives me the trust and confidence to do online payment hassle free. Wheenever you will be in need, Paytm is always there to assist with. ----- ### "Paytm runs my life almost hassle free" — 4.0/5 > **Sumegha** | *15 July 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of making payments anywhere anytime. I like the fact that it lets you all your bank accounts, credit and debit cards in one place. I like the fact that it keeps all the record of even a tiny transaction and when in doubt you can easily cross check it. You always have a digital proof of every penny spent. Unlike some payment gateways, it has own wallet which I use just like a cash wallet. I am back in home country for over 4 years now and but for Paytm, it was impossible for me run my household alone and more particularity during Corona pandemic. > > **Cons**: Once it runs it runs but when you hit an issue, it is too too stressful to resolve it. Customer service is good but they try to push you to use digital processes primarily. Recently I struggled for almost 3 months to update KYC despite doing the needful many times. Paytm should understand that's it can be very difficult for some people to visit a KYC point. Also very difficult to retrieve a wrong transaction, I had this issue once and I was asked to fill a form digitally, scan it and send it back via Paytm digital help gateway. It was far too difficult task despite very tech savvy. I suffered the loss rater than suffering the complex process of retrieving it. > > Love it with warts and all. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/1017293/paytm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1017293/paytm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data