---
description: Learn more about AWS Systems Manager price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: AWS Systems Manager Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [AWS Systems Manager](/software/1017263/aws-systems-manager)

# AWS Systems Manager

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> Cloud-based solution that helps enterprises track and resolve operational issues across your AWS applications.
> 
> Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 65 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Amazon Web Services
- **Location**: Seattle, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Amazon Web Services directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Capacity Management
- Dashboard
- IT Reporting
- Maintenance Scheduling
- Patch Management
- Real-Time Notifications

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [IT Management Software](https://www.capterra.co.nz/directory/10001/it-management/software)

## Alternatives

1. [Rippling](https://www.capterra.co.nz/software/172127/rippling) — 4.9/5 (4836 reviews)
2. [ManageEngine Endpoint Central](https://www.capterra.co.nz/software/170018/manageengine-desktop-central) — 4.6/5 (1765 reviews)
3. [Iru](https://www.capterra.co.nz/software/181954/Iru) — 4.9/5 (489 reviews)
4. [PDQ Deploy & Inventory](https://www.capterra.co.nz/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
5. [AWS Management Console](https://www.capterra.co.nz/software/1012579/aws-management-console) — 4.6/5 (100 reviews)

## Reviews

### "Excited for further experience" — 5.0/5

> **Mehakpreet** | *21 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: AWS Systems Manager was easy to install and configure, allowing smooth operations and simple management of the different configurations we used for our projects
> 
> **Cons**: There was nothing we disliked—our team loved the interface as it was easy to handle and helped us track updates efficiently.
> 
> My overall experience was very satisfying, as our IT team works with different software systems, and AWS Systems Manager made it much easier to configure, monitor, and track updates across them.

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### "Once You Learn It, You’ll Wonder How You Ever Managed AWS Without It" — 4.0/5

> **Tinashe** | *7 October 2025* | Import & Export | Recommendation rating: 8.0/10
> 
> **Pros**: 1. Centralized management of EC2 and hybrid servers.
2. Secure remote access through Session Manager.
3. Strong automation capabilities using Runbooks.
4. Integrates seamlessly with IAM, CloudWatch, and CloudTrail.
5. Improves visibility and compliance reporting.
> 
> **Cons**: 1. The interface can be confusing for first-time users.
2. Documentation is thorough but not beginner-friendly.
3. Some features (like OpsCenter) require deeper AWS knowledge to configure properly.
> 
> Once you get over the initial setup curve, AWS Systems Manager becomes your control tower for everything AWS. It saves time, boosts security, and just makes managing infrastructure less painful. I wish I had started using it earlier, it would’ve saved a ton of late nights.

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### "AWS Systems Manager helps me easily manage my cloud resources and automate tasks." — 3.0/5

> **Ana** | *16 August 2024* | Consumer Electronics | Recommendation rating: 10.0/10
> 
> **Pros**: Great management features and easy automation tools make my job easier.
> 
> **Cons**: Some features can be complex to set up and could use more detailed documentation.

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### "Rule your System with AWS" — 4.0/5

> **Verified Reviewer** | *29 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The best thing is the centralized management capability that we get while using AWS system manager which let us control and automate the tasks and make the work a lot easier.
> 
> **Cons**: The thing I like least is that it sometimes have latency and delays while executing commands which can lead to slow work and negatively impact the tasks.
> 
> My overall experience was good and it did make the tasks a lot easier to manage and time saving which was the best part

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### "Seamless integration with other AWS services and Good automation tool" — 5.0/5

> **Jitae** | *3 September 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Very good integration with other AWS services and can have up to 10000 standard parameters as free tier to store config data or secrets in Parameters Store. Also if you utilize or deploy any infra resources using AWS Cloudformation stack, then you can just directly access to System Manager Parameter Store Keys without exposing your values.
> 
> **Cons**: Most painful moments in AWS System Manager is Automation documentation failures. It does not have any options starting over where it fails and so you have to start Automation documents from beginning. And if your app or webservices heavily rely on AWS Systems Manager Parameter Store, then you would see lots of api throttling errors while getting values from SSM PS.
> 
> We've been using mostly in Parameter Store/Run Command/Automation for many years. Run Command/Automation is pretty good tool to maintain/deployment tasks on our ec2 instances. We could also utilize those services to create AMIs and patching systems on regular basis

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/1017263/aws-systems-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234696/AWS-Systems-Manager/> |
| en-AE | <https://www.capterra.ae/software/1017263/aws-systems-manager> |
| en-AU | <https://www.capterra.com.au/software/1017263/aws-systems-manager> |
| en-CA | <https://www.capterra.ca/software/1017263/aws-systems-manager> |
| en-GB | <https://www.capterra.co.uk/software/1017263/aws-systems-manager> |
| en-IE | <https://www.capterra.ie/software/1017263/aws-systems-manager> |
| en-IL | <https://www.capterra.co.il/software/1017263/aws-systems-manager> |
| en-IN | <https://www.capterra.in/software/1017263/aws-systems-manager> |
| en-NZ | <https://www.capterra.co.nz/software/1017263/aws-systems-manager> |
| en-SG | <https://www.capterra.com.sg/software/1017263/aws-systems-manager> |
| en-ZA | <https://www.capterra.co.za/software/1017263/aws-systems-manager> |

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