--- description: Learn more about Remitly price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Remitly Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Mobile Banking Software](/directory/10063/mobile-banking/software) > [Remitly](/software/1016819/remitly) # Remitly Canonical: https://www.capterra.co.nz/software/1016819/remitly Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/1016819/remitly?page=2) > Mobile banking solution that enables users to make international money transfers, send money directly to a bank account, and more. > > Verdict: Rated **2.3/5** by 84 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.3/5** | 84 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support | 2.2/5 | Based on overall reviews | | Value for Money | 2.3/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: Remitly ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Category - [Mobile Banking Software](https://www.capterra.co.nz/directory/10063/mobile-banking/software) ## Alternatives 1. [Apple Pay](https://www.capterra.co.nz/software/212840/apple-pay) — 4.7/5 (852 reviews) 2. [Stocard](https://www.capterra.co.nz/software/1016799/stocard) — 4.9/5 (42 reviews) 3. [Papara](https://www.capterra.co.nz/software/1013310/papara) — 5.0/5 (2 reviews) 4. [Albert](https://www.capterra.co.nz/software/1025494/albert) — 4.7/5 (6 reviews) 5. [WWS Mobile](https://www.capterra.co.nz/software/181668/wws-mobile-mobile-banking-software) — 4.7/5 (17 reviews) ## Reviews ### "Avoiding phone reviews, by hanging up" — 1.0/5 > **bruce** | *29 November 2024* | Government Administration | Recommendation rating: 0.0/10 > > **Pros**: I could not use it. I got to the video and got passport and proof of address. Video did not detect my face going left to right inside and out. I needed a better phone > > **Cons**: Video for ID purposes, did not detect my face and you have to turn left to right. Spent ages going inside and out. I think, they only want customers, with high resolution phones. > > Terrible service. I rung up and knew she was going to hang up on me before I could do survey ----- ### "Unhappy Remitly Customer" — 1.0/5 > **Henry** | *30 October 2024* | Civil Engineering | Recommendation rating: 0.0/10 > > **Pros**: There is no pros of using their services. There are many trusted platforms to send money globally. Do not entrust your money with remitly > > **Cons**: They are lying to their customer's and blame bussiness partners for their poor services. I have used them 4 times and every time its the same lame excuses. Please don't use them or give them more chances like i did because its the worst service i ever had > > Terrible to say the least. Very much unprofessional ----- ### "More Than a Money Transfer App—A Way to Stay Connected with My Family" — 5.0/5 > **Manpreet** | *2 July 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: As someone living in Canada while my family is in India, Remitly has become much more than a money transfer app for me. It's my way of staying connected and showing love from thousands of miles away. The app is very easy to use, transfers are secure, and most express transfers reach my family within seconds. Whenever there's an emergency or a special occasion, I know I can rely on Remitly. One of my favorite memories is my niece's first birthday. It was my first year living in Canada, and I couldn't be there to celebrate with her. I sent money through Remitly to a friend in India, who bought all the birthday decorations and gifts on my behalf. My family had no idea it was coming, and seeing their surprise and happiness made me feel like I was part of the celebration despite being so far away. I also use Remitly every month to send money to my account in India, where it goes toward my SIP investment for my daughter's future. It helps me support my family today while planning for tomorrow. Before I moved to Canada, my husband used Remitly to send money to me while we were living in different countries. It helped me manage my daily expenses and always made me feel cared for. > > **Cons**: I don't have any major complaints. The only thing I'd like to see improved is the Economy transfer option. While it's more affordable, it can take around five days for the money to arrive. If that could be made a little faster, it would be even better. > > My experience with Remitly has been excellent. It's reliable, secure, and incredibly easy to use. For me, every transfer carries emotions along with money. Whether it's celebrating birthdays, helping during emergencies, supporting loved ones, or saving for my daughter's future, Remitly has always been there. I highly recommend it to anyone who wants a trustworthy way to send money internationally while staying close to the people they love. ----- ### "A GREAT WAY TO SEND AND RECEIVE MONEY" — 5.0/5 > **Marco** | *15 December 2025* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: Payments are sent from verified banks. Furthermore, they are fast and allow for a wide variety of payment and receipt methods, including cash. > > **Cons**: Sometimes the price difference is too large when you want to change your payment method. There's no cost-benefit ratio between the delivery time and the price you pay. > > Using Remitly has been a lifesaver on many occasions when I've needed to send money to my family abroad. It's very intuitive to use, the fees are very competitive, and it inspires confidence. ----- ### "Can't recommend for critical and important transfers." — 1.0/5 > **Norah** | *28 December 2025* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Well, when I started using them, it wasn't this year but they had deteriorated over the years, and haven't been able to solve their problems. > > **Cons**: I had a terrible customer support experience, what was presented as a fast, reliable transfer turned into chaos, extremely frustrating back and forth. > > I had a very poor experience with Remitly. What was presented as a fast, reliable transfer turned into delays, confusion, and extremely frustrating customer support with them not only repeatedly requesting additional banking and incorporation documents but repeatedly saying I had not provided it, even though I sent it in more than once. I never did receive fund and was stranded on the highway with it looking like we were going to miss Christmas with our family. My funds were held up without clear explanation, timelines kept changing, and getting accurate information from support was not forthcoming even when they transferred me to a Manager. This created unnecessary stress, especially since money transfers are time sensitive and require trust. While Remitly markets speed and reliability, my experience did not reflect that at all. After 6 days I finally gave up and am now using Wise. Transparency was lacking with Remitly, and the resolution process felt slow and impersonal. Based on this experience, I would not rely on Remitly again for important or time critical transfers. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/1016819/remitly?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/1016819/remitly) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data