---
description: Learn more about Sinch price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sinch Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Sinch](/software/1016253/sinch)

# Sinch

Canonical: https://www.capterra.co.nz/software/1016253/sinch

> Sinch helps businesses reach customers by SMS, voice, email, and verification, all from one reliable, globally connected platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Sinch?

Businesses of any size that need to reach customers by SMS, voice, email, or verification codes, from small teams sending order updates to global enterprises running large campaigns.

## About the vendor

- **Company**: Sinch

## Commercial Context

- **Pricing Details**: Please contact Sinch for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Belgium

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Chat/Messaging
- Communication Management
- Content Management
- Email Management
- Engagement Tracking
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics
- Template Management
- Third-Party Integrations
- Visual Analytics

## Integrations (11 total)

- Adobe Campaign
- Adobe Journey Optimizer
- Emarsys
- HubSpot CRM
- HubSpot Sales Hub
- SAP S/4HANA Cloud
- SAP Sales Cloud
- Salesforce Marketing Cloud
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)
- [Conversational Marketing Platforms](https://www.capterra.co.nz/directory/31562/conversational-marketing-platform/software)
- [Live Chat Software](https://www.capterra.co.nz/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.nz/directory/30906/customer-engagement/software)
- [Cloud Communication Platforms](https://www.capterra.co.nz/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1787 reviews)
2. [Sinch Engage](https://www.capterra.co.nz/software/187336/sinch-engage) — 4.4/5 (44 reviews)
3. [Mobile Text Alerts](https://www.capterra.co.nz/software/152417/mobile-text-alerts) — 4.5/5 (86 reviews)
4. [Haber Chat](https://www.capterra.co.nz/software/1067133/haber-chat) (0 reviews)
5. [Freshchat](https://www.capterra.co.nz/software/158117/freshchat) — 4.2/5 (151 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1016253/sinch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233798/Sinch/> |
| en-AE | <https://www.capterra.ae/software/1016253/sinch> |
| en-AU | <https://www.capterra.com.au/software/1016253/sinch> |
| en-CA | <https://www.capterra.ca/software/1016253/sinch> |
| en-GB | <https://www.capterra.co.uk/software/1016253/sinch> |
| en-IE | <https://www.capterra.ie/software/1016253/sinch> |
| en-IL | <https://www.capterra.co.il/software/1016253/sinch> |
| en-IN | <https://www.capterra.in/software/1016253/sinch> |
| en-NZ | <https://www.capterra.co.nz/software/1016253/sinch> |
| en-SG | <https://www.capterra.com.sg/software/1016253/sinch> |
| en-ZA | <https://www.capterra.co.za/software/1016253/sinch> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Sinch","description":"Sinch is a global communications platform that helps businesses reach customers through SMS, RCS, WhatsApp, voice, and email, all from one connected system. More than 200,000 businesses use Sinch to send order updates, run marketing campaigns, verify user identities, and provide customer support, without juggling separate vendors for each channel.\n\nTeams can get started fast with ready-made messaging and voice applications, use Sinch's APIs to build custom communication features into their own products, or connect their own AI tools for automated, personalized conversations. Sinch connects directly to carriers and inboxes in more than 65 countries, backed by security certifications including GDPR, HIPAA, and ISO 27001, so messages arrive reliably and customer data stays protected.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a0b2cdbd-830d-4da0-92d9-4300aea99e6b.png","url":"https://www.capterra.co.nz/software/1016253/sinch","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1016253/sinch#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/1016253/sinch#faqs","mainEntity":[{"name":"What Is Sinch?","@type":"Question","acceptedAnswer":{"text":"Sinch is a global communications platform that helps businesses reach customers through SMS, RCS, WhatsApp, voice, and email, all from one connected system. More than 200,000 businesses use Sinch to send order updates, run marketing campaigns, verify user identities, and provide customer support, without juggling separate vendors for each channel.Teams can get started fast with ready-made messaging and voice applications, use Sinch's APIs to build custom communication features into their own products, or connect their own AI tools for automated, personalized conversations. Sinch connects directly to carriers and inboxes in more than 65 countries, backed by security certifications including GDPR, HIPAA, and ISO 27001, so messages arrive reliably and customer data stays protected.","@type":"Answer"}},{"name":"Who Uses Sinch?","@type":"Question","acceptedAnswer":{"text":"Businesses of any size that need to reach customers by SMS, voice, email, or verification codes, from small teams sending order updates to global enterprises running large campaigns.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Sinch","position":3,"item":"/software/1016253/sinch","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/1016253/sinch#breadcrumblist"}]}
</script>
