---
description: Learn more about Udio price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Udio Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Swim School Software](/directory/31177/swim-school/software) > [Udio](/software/1013863/udioswim)

# Udio

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> Designed for class-based businesses, Udio helps you to streamline workflows and spend more time focusing on your customers.
> 
> Verdict: Rated **4.8/5** by 47 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Udio?

Small to large-sized swimming schools, sports coaching businesses (Tennis, Badminton, etc.) sport \&amp; fitness, dance studios, gymnastics, school \&amp; education, and tutoring.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 47 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: UdioSystems

## Commercial Context

- **Starting Price**: A$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Udio's base module includes account management, customer analytics, lesson scheduling, failed payment notifications, direct payments and student data (including health and allergy information). &#10;&#10;Additional modules include an inbuilt POS system, self check-in and the popular customer portal, which empowers your customers to manage their account online, 24/7. With the portal, they can make, change and cancel bookings, set up automated payments and track their child's progress.&#10;&#10;There is no one-size-fits-all when it comes to your business, which is why we offer pricing based on your specific needs. Please reach out for a custom quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway, Portugal, Singapore, South Africa and 8 more

## Features

- Admissions Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Automated Scheduling
- Billing & Invoicing
- Booking Management
- Calendar Management
- Class Management
- Class Scheduling
- Client Management
- Client Portal
- Communication Management
- Electronic Payments
- Email Campaign Management
- Employee Management
- Enrollment Confirmation
- Event Management
- Financial Management
- For Gyms
- Group Scheduling
- Inventory Management
- Lesson Notes
- Marketing Automation
- Member Management
- Membership Management
- Mobile Access
- Online Booking
- Online Calendar
- Online Classes
- Online Payments
- Online Registration
- Parent Portal
- Parent/Student Portal
- Payment Processing
- Point of Sale (POS)
- Progress Reports
- Reporting/Analytics
- Self Service Portal
- Staff Management
- Student Management
- Team Management
- Wait List Management

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Swim School Software](https://www.capterra.co.nz/directory/31177/swim-school/software)

## Related Categories

- [Swim School Software](https://www.capterra.co.nz/directory/31177/swim-school/software)
- [Club Management Software](https://www.capterra.co.nz/directory/30215/club-management/software)
- [Gym Management Software](https://www.capterra.co.nz/directory/33276/gym-management/software)
- [Gymnastics Software](https://www.capterra.co.nz/directory/31178/gymnastics/software)
- [Music School Software](https://www.capterra.co.nz/directory/30922/music-school/software)

## Alternatives

1. [Jackrabbit Swim](https://www.capterra.co.nz/software/172589/jackrabbit-swim) — 4.5/5 (226 reviews)
2. [iClassPro](https://www.capterra.co.nz/software/127097/iclasspro) — 4.5/5 (477 reviews)
3. [WellnessLiving](https://www.capterra.co.nz/software/145039/wellnessliving) — 4.4/5 (604 reviews)
4. [Omnify](https://www.capterra.co.nz/software/149645/omnify) — 4.4/5 (99 reviews)
5. [Planubo](https://www.capterra.co.nz/software/215049/planubo) — 5.0/5 (1 reviews)

## Reviews

### "We love  \[sensitive content hidden\]& Udio\!\!" — 5.0/5

> **Danni** | *22 October 2024* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\]\! &#10;&#10;The customer service at Udio is amazing, from the onboarding process to the ongoing support. We love her step by step videos and quick response time. &#10;&#10;The system is easy to use. It makes sense \&amp; you can quickly navigate your way around it.&#10;&#10;The reporting is fabulous and can really quickly identify issues with numbers \&amp; figures.
> 
> **Cons**: We can't wait to see the APP for parents&#10;&#10;An easier way for the team to mark achievements.&#10;&#10;Schedule View - love easier way to see lane view for an afternoon/weekend shift
> 
> LOVE IT\! We went from having dissatisfied customers and staff with our old system to overnight team members and customers commenting on how user friendly the new system (Udio) was. Changing systems is never without hiccups, but  Udio and the team made this transition so easy. Nothing is ever too much for them and they make us feel like VIP's at every interaction.

-----

### "Initial review of Undio" — 5.0/5

> **Tony** | *21 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: It makes a completed process manageable. The onboarding is superb with all the assistance needed to tailor this product to our specific needs.
> 
> **Cons**: Initially it is a challenge working out the most effective ways of using the system because there are multiple options in order to cover multiple scenarios. Undio is, of course, aware and open about this and more than compensate with real in-person support
> 
> I love it. It is going to significantly streamline our booking processes and provide a much better user experience. - for customers and staff.

-----

### "UDIO is great\!" — 5.0/5

> **Gareth** | *4 November 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I love the streamlined booking system on my website and the very responsive and knowledgable customer support.
> 
> **Cons**: I do wish I had a more seamless way for customers to join my waiting list when I don't yet have a class for their particular age group. Honestly though, with how good the customer support is and how intuitive the software is, there probably is a solution and I just haven't realised it yet\!
> 
> Udio has been so helpful. It has hugely cut down on my admin time and immediately made my business more profitable as bookings are so much easier. It's been a bit of a learning curve but the customer support has been excellent. Every question has an answer. There has obviously been a lot of thought put into every aspect of the software. I'm 5 months in now and loving it. So glad I made the switch.

-----

### "Awesome customer support" — 5.0/5

> **Christal** | *27 October 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Quick response time from customer support
> 
> **Cons**: Not understanding the various class cancellation options.
> 
> The onboarding was great as they set up my system for me saving me weeks of headache if I had tried to do it myself.&#10;&#10;Amazing customer support and easy enough to use interface.

-----

### "Breakers Swim Club View" — 5.0/5

> **Allison** | *9 July 2025* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to use and control numbers per session, adding notes for coaches to read when checking in  swimmers.
> 
> **Cons**: WAITLIST - would like if session is full use wait list to add a person to a current session waiting  on - ie when you add from waitlist, clears all other session currently on, happy to discuss further.&#10;&#10;Would like a tab when family clicking 'unable to attend' options can be available ie sick, injury, unable to get to session, other (please email xxxx)
> 
> Always quick responses to queries from support, overall experience is an awesome system, would recommend Udio to all swim clubs

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## Links

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