---
description: Learn more about CSAT.AI price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CSAT.AI Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [CSAT.AI](/software/1013294/csatai)

# CSAT.AI

Canonical: https://www.capterra.co.nz/software/1013294/csatai

> Train agents, review interactions and dig deep into your CX – In-the-moment analysis automated with AI.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CSAT.AI?

Zendesk Users
Salesforce Service Cloud Users
Third-Party API Support

## About the vendor

- **Company**: Navedas Technology Solutions

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Lite - $0/-  (Free forever)
For teams just getting started with automated QA and more. 

Professional ($20 Per user, per month billed annually, $25 billed monthly)
For teams that need to create a robust QA/CX process with self-training.

Enterprise (Let’s talk\!)
For organizations that need custom QA/CX workflow, control, and support.

Visit https://www.csat.ai/pricing/ for pricing details.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Dashboard
- Data Visualisation
- Engagement Tracking
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Text Analysis
- Third-Party Integrations
- Trend Analysis

## Category

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.co.nz/directory/30671/customer-experience/software)
- [Quality Management Software](https://www.capterra.co.nz/directory/30099/quality-management/software)
- [Customer Support Software](https://www.capterra.co.nz/directory/32315/customer-support/software)
- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Customer Satisfaction Software](https://www.capterra.co.nz/directory/30541/customer-satisfaction/software)

## Alternatives

1. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
3. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3409 reviews)
4. [Brevo](https://www.capterra.co.nz/software/132996/brevo) — 4.6/5 (3410 reviews)
5. [Jobber](https://www.capterra.co.nz/software/127994/jobber) — 4.6/5 (1420 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/1013294/csatai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230471/CSATAI/> |
| en-AE | <https://www.capterra.ae/software/1013294/csatai> |
| en-AU | <https://www.capterra.com.au/software/1013294/csatai> |
| en-CA | <https://www.capterra.ca/software/1013294/csatai> |
| en-GB | <https://www.capterra.co.uk/software/1013294/csatai> |
| en-IE | <https://www.capterra.ie/software/1013294/csatai> |
| en-IL | <https://www.capterra.co.il/software/1013294/csatai> |
| en-IN | <https://www.capterra.in/software/1013294/csatai> |
| en-NZ | <https://www.capterra.co.nz/software/1013294/csatai> |
| en-SG | <https://www.capterra.com.sg/software/1013294/csatai> |
| en-ZA | <https://www.capterra.co.za/software/1013294/csatai> |

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